About the Team:
VIZIO is seeking an energetic QA Engineer Lead in our Seattle location who will play a key role in elevating the quality of our SmartTV user experience. Our award-winning SmartCast system is used by millions of people every day. We work with dozens of app developers and have a database of millions of movies, shows, and programs. We have top-notch software engineers, but with this much data, occasionally there are errors. That's where you come in! We're looking for detail-oriented testers to use our SmartTV system and alert us of critical bugs and errors before actual users are affected. You will be working closely with our Seattle-based engineering and QA teams to execute test passes and report issues through our bug tracking system. As a member of our fast-paced group, you will be part of an organization which is responsible for powering the SmartTV experience across our entire VIZIO lineup.
About You:
- 5-10 years experience in testing consumer-facing software products.
- 2-3 years experience providing technical leadership to other QA testers.
- Experience in project management and detailed understanding of testing methodology
- Agility to adapt to changing requirements while maintaining and executing against a detailed test plan.
- Working knowledge of test management software such as TestRail, Jira, Confluence.
- Experience working with HTTP tools such as Postman, Charles, Fiddler to capture, inspect, modify, and playback HTTP requests.
- Experience with running automated tests through automation software such as Selenium.
- Ability to document and troubleshoot errors with precise steps to allow others to reproduce the issue on their devices.
- Strong attention to detail and patience to track down difficult issues.
- Possessing an analytical mind, critical-thinking skills, and problem-solving aptitude.
- Strong organizational skills and ability to meticulously follow detailed steps.
- Excellent verbal and written communication skills.
- Ability to work collaboratively across different divisions and maintain positive relationships with others.
- Proven ability to drive issues and deliver quality results with a great deal of autonomy.
- 1-2 years experience as people manager for other QA testers.
What You Will Do:
- Lead other QA testers, both on-site and in remote locations, managing their day-to-day tasks and productivity.
- Manage our test plans through our TestRail project and keep it up-to-date.
- Execute against our TestRail project by following the exact steps of the test plan.
- Provide detailed reports of any issues encountered, including the exact environment and specific steps to reproduce the observed issue.
- Use tools and data analysis to determine that our software is working as expected, even non-visual features such as proper telemetry and analytics reporting.
- Perform ad-hoc front-end testing of SmartCast as real customers would experience our system.
- Validate the metadata presented in the user experience is accurate and the interaction between SmartCast and partner apps is working as intended.
- Verify that video playback is successful across the combination of VIZIO devices, partner apps, and different pieces of content.
- Help troubleshoot issues across all of our environments, production and pre-production.
- Collaborate with local and remote team members and participate in our Scrum engineering process.
- Deliver regular QA status reports to executive leadership team.
About VIZIO:
Headquartered in Irvine, California, VIZIO is a leading HDTV brand in America and the #1 Sound Bar Brand in America. VIZIO's mission is to deliver high performance, smarter products with the latest innovations at a significant savings that we can pass along to our consumers. Our loyal following and industry-wide praise continues to grow as we redefine what it means to be smart.
VIZIO, Inc. is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.