Description

The team at Switch, Inc. is looking for a talented Senior SRE Engineer with extensive experience designing and running services in regulated industries to be a part of challenging initiatives targeted at solving problems that many consumers encounter every day. This position provides a great opportunity for the right individual to drive the future of SRE within Switch.

About You

You are a leader. You enjoy engineering better production systems by focusing on optimizing existing systems, building infrastructure and eliminating work through automation. You have extensive experience building and running an SRE team in regulated industries. And you are entrepreneurial at heart. You want to work build and own services for a FinTech company building new products for consumers. You are proficient with systems management, CI/CD, database administration, network and systems design, security and compliance. You live for automation and have experience automating build, verification and deployment processes at scale. At the end of the day, you are passionate about delivering business value to our customers. You take ownership.

What you’ll be doing

• Own end-to-end availability and performance of key services and build automation to prevent problem recurrence. Automate response to all non-exceptional service conditions.

• Lead by example, mentor the team and establish credibility through quality technical execution.

• Creating and managing an SRE team to support Switch services.

• Architecting, designing, implementing, and operating service infrastructure at scale

• Work cross-functionally with engineering teams to generate scalable solutions while operating within customer and regulatory expectations

• Work with engineering teams to better address needs and enable more effective and efficient developer throughput.

• Partner with QA organization to deliver exceptional services for our customers and drive improvements back into engineering teams

• Assist the release manager in delivery of new features and services

• Develop metrics and performance indicators to track operational, security, and infrastructure effectiveness drive improvements

• Participate in roadmap and sprint planning, execution, and retrospectives.

• Ensure Switch meets compliance and security controls

• Managing risk and change management within the engineering organization

• Working with technology teams to ensure deployable features and services

• Implementing appropriate environments and process in support of feature development and testing

• Operating services within defined Service Level Agreements

• Developing and enabling continuous integration / continuous deployment (CI/CD) for engineering teams

• Implementing and operating security and compliance controls

Qualifications

• 5+ years experience as an SRE

• 2+ years experience mentoring and leading others in an SRE capacity

• Experience/knowledge administering application servers, web servers (nginx), and databases (MySQL)

• Experience deploying and supporting Internet products or services

• Experience architecting high scalability/availability systems and running them at scale within AWS

• Possess excellent analytical skills, technical aptitude and a proven ability to consistently solve complex problems

• Experience running or participating in change and risk management functions

• Have an ability to engage effectively with business and technical teams

• Ability to thrive in a dynamic, collaborative and fast paced environment 

• Strong interpersonal skills as well as strong problem-solving and analytical skills 

• A highly collaborative participant on teams using iterative development methodology

• Have an ability to work independently as well as in a team to offer and drive solutions

• Strive to stay current on existing and emerging development tools, platforms, and delivery models

• Maintain code quality across multiple environments

• Degree in Computer Science or equivalent experience required

Skills

• Strong experience with AWS technologies such as EC2, ELB, RDS, S3/EBS/Glacier and VPC

• Proficiency with Docker containerization and administration.

• Proficiency with Linux systems and administration

• Strong understanding of networking, routing, and security concepts

• Proficiency with one or more scripting languages such as Javascript, Python, Ruby and Perl

• Experience developing and deploying REST services

• Experience deploying and administering integrated relational and non-relational database components within a production ecosystem

• Proficiency in writing build and deployment automations

• Proficient with monitoring tools and concepts

• Experience with development tools such as Git

• Experience with continuous integration frameworks such as Jenkins

• Knowledge of NodeJS, RabbitMQ, Nginx, MemCached or Redis

Nice-to-haves

• Knowledge of Node.js Express, Apache Spark, Apache Hadoop or Scala

• Demonstrable "data science" skills and knowledge of learning algorithms

• Experience with PCI-DSS or similar regulatory compliance a plus