Oh Snap!
This job is no longer active - but you can still view the details below.

Software Development Manager - Foundational Services

| Seattle

Company Description

Qualtrics is the technology platform that organizations use to collect, manage, and act on experience data, also called X-data™. The Qualtrics XM Platform™ is a system of action, used by teams, departments, and entire organizations to manage the four core experiences of business—customer, product, employee and brand—on one platform. Over 9,000 enterprises worldwide, including more than 75 percent of the Fortune 100 and 99 of the top 100 U.S. business schools, rely on Qualtrics to consistently build products that people love, create more loyal customers, develop a phenomenal employee culture, and build iconic brands. Qualtrics was recently acquired by SAP, and together we will accelerate XM and power the experience economy. Join us on this adventure that can open many doors! If you’re searching for a company that’s dedicated to your ideas and growth, recognizes your unique contribution, fills you with purpose, and provides a fun, flexible and inclusive work environment - apply now!

The Challenge

 The Job Platform team is part of Qualtrics Engineering Core Platform organization. The Job Platform team is building a new job platform based on OSS FaaS infrastructure. We've added scheduling and operational features, and are starting to work on workflow support. We are looking for a manager who can help the team prioritize their many competing responsibilities: operational investigations, new feature work, integrations with other Qualtrics platforms, security asks, and interfacing and onboarding our product team customers. This platform has the potential to be a game changer for Qualtrics product teams, letting us deprecate our legacy platform and enabling teams to add and modify async computations in a agile and efficient manner. 

The Expectation for Success

Qualified candidates need to show experience building and operating Distributed Systems, and be able to interface with Engineering Leaders across Qualtrics to evangelize the new platform. Plusses include:

  • Experience with Scala, ideally including Akka clustering
  • Experience with Docker
  • Experience with Redis
  • Experience with serverless technologies

A Day in the Life

As an engineering manager in the Core Platform organization, your days will be anything but boring. Duties include guiding the yearly, quarterly, and per-sprint goals for the team, helping refine the team's mission as priorities change, communicating with upper management on your team's status and achievements as well as debating which priorities to fund, motivating and growing the team members (1:1's, playing to their strengths, recognizing high and low performers and adapting to each), achieving exceptional results to benefit the company, recruiting which includes sourcing, interviewing, and closing candidates, participating in sprint meetings, guiding operational meetings where you'll review metrics and incidents, and participating in design, code, and incident reviews.

What Differentiates Us From Other Companies

The Core Platform organization is essentially the AWS/Azure/Google Cloud of Qualtrics. We build intuitive, efficient, and scalable general-purpose platforms that accelerate the product teams and help them succeed. And yet, working at Qualtrics, you will get to work on a breadth of concerns that you'd never get to at a larger cloud platform organization. While there's pros and cons to any experience, the ability to work on distributed systems end to end and see the impact we have on behalf of our customers keeps our team engaged and motivated.

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • We are an open language company so we do not specify on languages and accept all that are helpful toward the product.Languages
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • AsanaManagement
    • WordpressCMS
    • Qualtrics PlatformCMS
    • SalesforceCRM
    • Qualtrics iQ DirectoryCRM
    • Qualtrics PlatformEmail
    • Adobe CampaignLead Gen
    • MarketoLead Gen
    • MixRankLead Gen
    • RapportiveLead Gen
    • Qualtrics PlatformLead Gen

Location

The office experience is a 5-minute walk from Pioneer Square. The rooftop deck overlooks the Puget Sound and downtown Seattle.

What are Qualtrics Perks + Benefits

Qualtrics Benefits Overview

TOTAL REWARDS
The term “benefits” doesn’t really do our employee rewards program justice. We provide medical, dental, and vision insurance, 20+ days of annual leave, generous retirement fund contributions, bonuses, and tons of career mobility.

WORK HARD/PLAY HARD
For every bit of hard work we put in, we have twice the fun. Whether that means taking a break in a massage chair or hitting the slopes after work, Qualtrics makes sure that employees take time to recharge and live it up.

UPWARD MOBILITY
Because we’re a hyper-growth company, getting promoted and taking on more opportunities is always an option. We hire individuals who have what it takes to quickly step into the next role and take on opportunities beyond their core job description.

OFFICE PERKS
We believe in a workspace that allows you to take a breather and pepper fun throughout your day. Grab a beer in the Dublin office pub, enjoy Seattle’s rooftop patio overlooking the Puget Sound, or raid one of the many kitchens around Provo’s office.

HIGH BAR
We don’t hire cutthroat individuals who only care about themselves. We’re looking for top performers with a wide array of professional and personal experience. Our employees are driven, intelligent, diverse and interesting people who work well in teams and know how to have fun.

GLOBAL
Qualtrics employees are plugged into a network of experienced professionals around the globe. With weekly company-wide video meetings and our own internal social network, employees get global experience and stay up-to-date on what’s happening across the organization.

Culture
Partners with Nonprofits
We go beyond partnering with nonprofits. For Qualtrics, 5 For the Fight is our company's core nonprofit focus. Discover the whole story at www.5ForTheFight.org. We're #AllIn until cancer gives in.
Friends outside of work
Eat lunch together
Intracompany committees
From WLD, Q&able, Q-Salute, Q-Pride, and Mosaiq to the Dream Team, the Green Team, and hosts of other community-founded groups, you'll find a variety of committees which drive community at Qualtrics.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Adoption Assistance
We reimburse up to 10000 for eligible adoption expenses and 6 weeks of paid leave for the parent who is taking the role as the primary caregiver.
Return-to-work program post parental leave
Company sponsored family events
Qualtrics has several events during the year that look to actively include our families, from the annual summer party to welcoming your family on-site for visits.
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
We serve free lunch on Monday, Wednesday, Friday. On Tuesday and Thursday, we offer a subsidized food ordering option. We have breakfast items (cereals, yogurts, etc.) every day of the week.
Game Room
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Lunch and learns happen on different occasions. Many times, these are sponsored by the Q Groups or another group looking to help spread messaging and education about key topics.
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program, Cross-department program, Career mentoring, Leadership mentoring.

Additional Perks + Benefits

We additionally cater snacks to the company all-hands meeting each week. You can expect to find semi-annual swag distributions (summer & winter), as well as swag giveaways in the offices. Our Benefits team has always looked to maximize our benefits. We additionally will have times where tickets to local games/events are on offer or will work as a group to purchase tickets for a variety of activities.

More Jobs at Qualtrics85 open jobs
All Jobs
Data + Analytics
Design + UX
Dev + Engineer
HR
Internships
Marketing
Operations
Product
Project Mgmt
Sales
Operations
new
Seattle
Product
new
Seattle
Marketing
new
Seattle
Product
new
Seattle
Product
new
Seattle
Design + UX
new
Seattle
Data + Analytics
new
Seattle
Developer
new
Seattle
Developer
new
Seattle
Data + Analytics
new
Seattle
Data + Analytics
new
Seattle
Internships
new
Seattle
Developer
new
Seattle
Developer
new
Seattle
Project Mgmt
new
Seattle
Developer
new
Seattle
Data + Analytics
new
Seattle
Data + Analytics
new
Seattle
HR
new
Seattle
Data + Analytics
new
Seattle
Marketing
new
Seattle
Developer
new
Seattle
Project Mgmt
new
Seattle
Operations
new
Seattle
Marketing
new
Seattle
Project Mgmt
new
Seattle
Data + Analytics
new
Seattle
Marketing
new
Seattle
Developer
new
Seattle
Project Mgmt
new
Seattle
Marketing
new
Seattle
Design + UX
new
Seattle
HR
new
Seattle
HR
new
Seattle
Design + UX
new
Seattle
Design + UX
new
Seattle
Project Mgmt
new
Seattle
Data + Analytics
new
Seattle
Developer
new
Seattle
Project Mgmt
new
Seattle
Data + Analytics
new
Seattle
Project Mgmt
new
Seattle
Marketing
new
Seattle
Developer
new
Seattle
Marketing
new
Seattle