At Qualtrics, our mission is to close experience gaps — the costly differences between what customers and employees expect, and what they’re receiving.
10,000+ organizations worldwide and more than 80% of the Fortune 100 rely on the Qualtrics Experience Management Platform™ to collect, analyze, and act on feedback — more feedback than they ever thought possible. With Qualtrics XM, organizations can manage the four core experiences of business—customer, employee, product, and brand experience. Organizations can be at every meaningful touchpoint, for every experience, and predict what will resonate most with customers and employees. We create software to help turn customers into fanatics, products into obsessions, employees into ambassadors, and brands into religions.
Qualtrics EngineeringOur Engineering team is a group of deeply passionate engineers who are breaking new ground in cloud computing and web scalability. We organize and sort terabytes of data and develop solutions used by millions of users every single day. We design products that make sophisticated research simple. Engineering focuses on these tenets; Platform-oriented, API First, Secure, One Product (Our customers shouldn’t have to learn two different ways of solving the same problem), and Quality (Our customers rely on our products to drive their businesses. Our software must work. If a feature is buggy, don’t release it (if it hasn’t been released yet), fix it or take it out.)
Quality Engineering ChallengeOur Quality Engineering organization’s mission is to build a quality culture championing a delightful customer experience while enabling teams to efficiently bring high quality software to all markets. We do this by engaging early to ensure customer use cases are tested AND fully automated. We also automate the release process to save human effort, reduce mistakes, and speed overall delivery. Our environment is primarily Selenium, Protractor, Mocha, Chai, Java, JavaScript, TypeScript, Node.js, Jira, TestRail, Python, Jenkins, Nomad and Docker. In our collaborative culture, you find plenty of opportunities to improve the quality of our software.
Responsibilities- Design test plans and test cases for mobile and web applications
- Find, triage, and document bugs worth fixing
- Conduct ad-hoc and scripted manual tests
- Convert manual test cases into automated cases in an existing framework using Python or JavaScript
- Investigate test failures and customer reports using your technical understanding of the product and tools (such as logs) to narrow down repro issues steps and isolate the root problem
- Contribute to test frameworks, test tools, and automation for complex, distributed SaaS systems
- You ensure the product is tested at the appropriate level (unit vs integration vs end to end, API vs UI), reducing unnecessary test cases, intermittent failures, and decreasing execution time.
- Drive quality processes like bug triage, releases decisions, and feature completion criteria
- You mentor and develop your other team members.
- Bachelor's degree in a technical field such as IT, Engineering, Math, Physics or similar with Computer Science coursework or minor. Computer science degree accepted but not required.
- 2+ years of professional coding experience with any programming language (Prefer experience in Python/JavaScript)
- 2+ years of relevant experience as part of a test team
- 2+ years of experience contributing to test automation and frameworks
- Familiar with front-end technologies (including Selenium-based automation), REST web services and/or constructing database queries
- An excellent Ad-hoc tester
- Experience applying different software testing techniques, such as equivalence class partitioning, boundary value testing, pairwise testing, etc.
- Work–life integration is deeply important to us - we have regular office events, team outings, and happy hours.
- We take pride in our offices’ design aiming at cultivating creativity from our rooftop views to an open and collaborative work space.
- On top of standard benefits package (medical, dental, vision, life insurance, etc) we provide snacks, drinks, and free lunches in our office.
- Qualtrics continues amazing growth; from 2,300 to 8,000 employees by 2023 across the Globe.
- Qualtrics Experience Program - $1,500 for an experience of your choosing (eligible after a year)
