Join the team at Conversica helping us to build the largest Augmented Workforce in the world!

We are the pioneer and leading provider of Intelligent Virtual Assistants helping organizations attract, acquire and grow customers at scale. Conversica Intelligent Virtual Assistants are AI-powered, SaaS-based software applications that serve as virtual team members and autonomously engage contacts, prospects, customers, or partners in personalized human-like, two-way interactions to drive towards the next best action across the customer revenue lifecycle; whether that’s scheduling a sales meeting, gauging interest to buy additional products or services, or politely but persistently collecting overdue payments.

Reaching out to over 100 million people on behalf of thousands of companies, Conversica Intelligent Virtual Assistants are built on a proven and patented intelligent automation platform integrating natural language understanding (NLU), natural language generation (NLG), autonomous action chains and deep learning capabilities that engage prospects over multiple communication channels and in multiple languages.

 Alongside our own innovation, we employ the latest software technologies, agile scrum methodologies, cloud services, and modern SaaS practices to achieve our goals.

Conversica is the best place to take your career to the next level!

As the Lead UI Sr. Software Engineer on our team, you will directly contribute to the innovative solutions we are building.  You will interact with product and service teams to identify opportunities, discuss solutions, and take ownership for the full software lifecycle from idea to production and iterating thereafter. This position is based in Washington state, either the Seattle or Bellingham areas.

Your Responsibilities:

• Enhance and champion our UI architecture technology strategy across our systems
• Partner closely with product management and UX Design as a strategic part of our product development engine
• Lead and mentor software engineers on the team; be a positive multiplier to team performance
• Enhance our UI component library
• Develop new, and enhance existing, services and applications across the portfolio of Conversica SaaS offerings
• As a senior engineer, solve complex problems that serve major parts of our business
• Lead technical design sessions and participate with other senior engineers and architects to ensure a robust and resilient operating posture for our offerings
• Solve challenging problems by writing high quality code! Include test automation and design for secure and smooth operations
• Deploy and maintain your services in Production; learn from the real world data and devise plans to improve the customer’s experience of your services
• Work closely customer success teams, and directly with customers/users as appropriate
• Apply yourself to continuous learning and experimentation to strengthen your skill set
• Have fun, be fun, and get a lot done

Position Requirements:

• Bachelor’s degree in Computer Science or related technical field
• 5+ years professional hands-on software development experience building web-based UIs for business users
• Expert in UI technologies and frameworks:
  • HTML5 / CSS3 / ES6
  • React/Redux or similar such as Angular, JQuery
  • UI Test automation, such as Electron
• Proficient in a broad range of software design approaches and common UX patterns.
• Strong design skills around the user experience. Eye for design and attention to detail. Experience with responsive web design.
• Experience constructing UIs that present complex technical concepts to non-technical users
• Experience with agile SaaS and devops methodologies including CI/CD, automation, and leveraged use of open source software
• Bring a growth mindset, customer orientation, and a bias for automation

A bit more about Conversica

First launched in 2009, the flagship Conversica® Sales AI Assistant has over a decade of expertise helping companies find and secure customers more quickly and efficiently by autonomously engaging with individuals  via natural, two-way conversations.

Our augmented workforce solution, powered by Intelligent Virtual Assistants, can be used across nearly every function in an enterprise: from marketing to sales, customer success, and finance organizations. We have an enormous market opportunity, tremendous traction, well defined business and product roadmaps, and an executive team with a proven track record of catapulting companies to new heights. Conversica is poised for explosive growth!

Conversica is one of the most celebrated Artificial Intelligence companies in the world, with accolades received for technical innovation and financial growth. Awards include Fast Company Top Ten Most Innovative AI Companies in the World 2019, Deloitte Fast 500, San Francisco Business Times Fast 100, Marketo Technology Partner of the Year 2019, and as a Gartner Cool Vendor, among many others. The company has also been named as an Inc. 5000 Fastest Growing Business four years in a row.

Conversica is headquartered in Foster City in Silicon Valley with additional US offices in Seattle and Bellingham, WA. Conversica is a private portfolio company of Providence Equity, Kennet Partners and Toba Capital.