The Role 

Outreach is a leader in sales engagement software and one of the fastest-growing technology companies in the country. In order to sustain our hyper-growth, we must continue to set up our internal teams for excellence. The Revenue Methodology Manager is responsible for crafting a vision and executing a productive and efficient strategy of our core customer engagement methodologies and internal processes. This role will own methodology content creation, enablement tactics, training facilitation and oversee productivity systems for our scaled Revenue organization. Our go-to-market teams are growing dramatically and this role has a direct impact on our ability to deliver value to our prospects and customers. They will be an internal consultant for cross-functional partners in an effort to speak one language aligned with our chosen methodology. Their initial focus will be on implementing and operationalizing and then will shift to driving consistency and iterating programs for scale.

Your Daily Adventures Will Include

• Onboarding: Partner with onboarding manager to create methodology-specific curriculum to be embedded in onboarding plans across the revenue org. Examples: Facilitate session in bootcamp around scaled methodology basics. Creating content in LMS to be accessed as just-in-time micro-learning. 
• Internal Mobility: Partner with enablement managers and department leaders to create learning paths for role-specific understanding of deeper knowledge of the methodology and how to take it from theory to application in our core GTM roles. Example: Determining what aspects a Sales Development Representative would need to master versus an Account Executive.
• Skill Training: Complete train-the-trainer exercises in order to facilitate the methodology workshops internally. 
• Manager Alignment: Ensure manager expertise in methodology and partner to create coaching strategies that scale and reinforce the concepts.
• Cross Functional Alignment: Act as an internal consultant with key revenue partners (marketing, revenue operations, etc) to ensure content and tools reinforce the concepts of the methodology. 
• Analytics and Continuous Improvement: Promote a culture of data-driven continuous improvement and recognition. Examples: Understand and report on adoption metrics and revenue attribution for top adopters. Determine a process to recognize and reward individuals that demonstrate ideal behaviors.

Basic Qualifications

• 5+ years of experience working in a SaaS organization
• Located in either Seattle or New York areas
• Facilitation of world-class methodology training
• Prior experience rolling out methodology
• Prior experience with different LMS platforms
• Familiarity with change management approaches (e.g. the ADKAR model)
• Ability to analyze outcomes and utilize data insights to drive decision-making
• Experience working in rapidly changing and dynamic environments
• Exceptional communication skills and successful history of cross-functional collaboration

Preferred Qualifications

• Prior experience in an enablement role and supporting a growing sales team
• Involvement in sales enablement groups (e.g. Sales Enablement Society)
• A passion for the learner experience and an understanding on how to apply best practices in building content for adult learning
• Ability to balance a focus on measurable outcomes with empathy for people, customers, and the business
• Certified trainer in core methodologies (e.g. Command of the Message and Proactive Selling)
• Experience using Outreach as a product
• These names mean something to you: Kirkpatrick, Gagne, Bloom

Why You’ll Love It Here

• Generous medical, dental, and vision coverage for full-time employees and their dependents

• Flexible time off

• 401k to help you save for the future

• Company-organized and personal paid volunteer days to support the community that supports us

• Fun company and team outings (or virtual events these days!) because we play just as hard as we work

• Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Womxn's Network)

• A parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course for new parents

• Employee referral bonuses to encourage the addition of great new people to the team

• Plus, unlimited snacks and beverages in our kitchen (once we're back in the office, that is!)

• We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status