Revenue Methodology Manager

| Seattle
The Role 
Outreach is a leader in sales engagement software and one of the fastest-growing technology companies in the country. In order to sustain our hyper-growth, we must continue to set up our internal teams for excellence. The Revenue Methodology Manager is responsible for crafting a vision and executing a productive and efficient strategy of our core customer engagement methodologies and internal processes. This role will own methodology content creation, enablement tactics, training facilitation and oversee productivity systems for our scaled Revenue organization. Our go-to-market teams are growing dramatically and this role has a direct impact on our ability to deliver value to our prospects and customers. They will be an internal consultant for cross-functional partners in an effort to speak one language aligned with our chosen methodology. Their initial focus will be on implementing and operationalizing and then will shift to driving consistency and iterating programs for scale.

Your Daily Adventures Will Include

  • Onboarding: Partner with onboarding manager to create methodology-specific curriculum to be embedded in onboarding plans across the revenue org. Examples: Facilitate session in bootcamp around scaled methodology basics. Creating content in LMS to be accessed as just-in-time micro-learning. 
  • Internal Mobility: Partner with enablement managers and department leaders to create learning paths for role-specific understanding of deeper knowledge of the methodology and how to take it from theory to application in our core GTM roles. Example: Determining what aspects a Sales Development Representative would need to master versus an Account Executive.
  • Skill Training: Complete train-the-trainer exercises in order to facilitate the methodology workshops internally. 
  • Manager Alignment: Ensure manager expertise in methodology and partner to create coaching strategies that scale and reinforce the concepts.
  • Cross Functional Alignment: Act as an internal consultant with key revenue partners (marketing, revenue operations, etc) to ensure content and tools reinforce the concepts of the methodology. 
  • Analytics and Continuous Improvement: Promote a culture of data-driven continuous improvement and recognition. Examples: Understand and report on adoption metrics and revenue attribution for top adopters. Determine a process to recognize and reward individuals that demonstrate ideal behaviors.

Basic Qualifications

  • 5+ years of experience working in a SaaS organization
  • Located in either Seattle or New York areas
  • Facilitation of world-class methodology training
  • Prior experience rolling out methodology Prior experience with different LMS platforms
  • Familiarity with change management approaches (e.g. the ADKAR model)Ability to analyze outcomes and utilize data insights to drive decision-making
  • Experience working in rapidly changing and dynamic environments
  • Exceptional communication skills and successful history of cross-functional collaboration

Preferred Qualifications

  • Prior experience in an enablement role and supporting a growing sales team
  • Involvement in sales enablement groups (e.g. Sales Enablement Society)
  • A passion for the learner experience and an understanding on how to apply best practices in building content for adult learning
  • Ability to balance a focus on measurable outcomes with empathy for people, customers, and the business
  • Certified trainer in core methodologies (e.g. Command of the Message and Proactive Selling)
  • Experience using Outreach as a product
  • These names mean something to you: Kirkpatrick, Gagne, Bloom

Why You’ll Love It Here
• Generous medical, dental, and vision coverage for full-time employees and their dependents
• Flexible time off
• 401k to help you save for the future
• Company-organized and personal paid volunteer days to support the community that supports us
• Fun company and team outings (or virtual events these days!) because we play just as hard as we work
• Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Womxn's Network)
• A parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course for new parents
• Employee referral bonuses to encourage the addition of great new people to the team
• Plus, unlimited snacks and beverages in our kitchen (once we're back in the office, that is!)
• We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

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Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • Elixir Languages
    • ReactLibraries
    • ReduxLibraries
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • MySQLDatabases
    • RedisDatabases

Location

Our Lower Queen Anne office is located along the beautiful Elliott Bay waterfront north of Belltown, near Myrtle Edwards Park.

What are Outreach Perks + Benefits

Outreach Benefits Overview

At Outreach, we believe in taking care of our employees as whole people, and our benefits and perks reflect that value. We offer benefits and perks such as flexible time off, a 401k to help save for the future, employee resource groups, and Diversity, Equity, and Inclusion trainings. Our wellness benefits include a generous medical, dental, and vision package for full-time employees and their dependents, access to our EAP (Employee Assistance Program), mental health supports, and FSA and DCFSA options. For new parents, we offer a parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course.

Culture
Volunteer in local community
Outreach organizes quarterly events for employees to volunteer together in the community. We also offer paid time off for volunteer days.
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Outreach's leadership team is highly diverse, reflects our commitment to diversity and inclusion, and is focused on continuous improvement of our DEI initiatives.
Unconscious bias training
We offer DEI trainings to help facilitate understanding of issues surrounding equity and inclusion, including unconscious bias.
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Employee Resource Groups such as Outreach Womxn's Network (OWN) and others that exist to support employees from underrepresented populations are supported from the top down at Outreach.
Hiring Practices that Promote Diversity
Outreach provides training to encourage diverse hiring and the Recruiting Team is constantly searching for innovative ways to reach a diverse population of candidates.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
All employees receive a basic life insurance plan at the $100,000 level. Employees can elect voluntary life insurance if they would like additional coverage beyond the $100,000 level.
Wellness Programs
Outreach's EAP (Employee Assistance Program) offers free, confidential counseling, 24-hour crisis telephone counseling, addiction support, etc.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Outreach provides flexible start and end times, as well as flexible Friday schedules.
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Outreach offers unlimited PTO.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Outreach offers unlimited PTO.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
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