Company Description

PayScale is the world leader in modern compensation software. Our rich data and unique algorithms power the world’s largest real-time database of salary profiles giving both employers and employees immediate visibility into the right pay for any position. We believe that transparent, fact-based relationships between companies and employees will generate the best outcomes, enabling both to thrive. We are bringing the dark art of compensation into the light by helping more than 6,500 businesses to stay competitive in the labor market and retain and manage their largest investment: their people.                

We’re disrupting the compensation industry and are looking to bring on talented professionals with diverse perspectives. We foster a playful work atmosphere where highly motivated individuals can be truly innovative. Are you bright, tenacious, and inventive? If so, PayScale may be the perfect place for you to grow your career! 

Headquartered in Seattle's Pioneer Square neighborhood, we are a fast-growing Warburg Pincus portfolio company who is thrilled to have brought the MarketPay product into our suite of offerings in 2016. We can't wait for you to join us!

Job Description

The Role:

We are seeking a Revenue Operations Analyst to join our Customer Success org in an influential, multi-functional role with a high level of autonomy focused on enabling effective and efficient sales and renewal processes. This function plays a key role in the design, development and deployment of programs, tools, collateral and training for the org's revenue-driving teams.

Success metrics for the role include increased sales velocity, higher close percentages and productivity, larger deals through upsell, and higher customer engagement effectiveness.

In this role, you will:

• Identify, package, and position collateral & sales methodology that provides clear and actionable steps for executing insight-based sales.
• Utilize data and modeling to develop and implement customer-focused strategies to effectively structure and optimize territories and customer segmentation.
• Lead efforts for compensation planning, goal creation, and incentive strategies.
• Build adaptable, flexible, and efficient selling processes with supporting success metrics that provide consistent feedback on quality and progress.
• Craft and aggregate documented content such as sales playbooks, battle cards, case studies, and competitor information in an easily accessible repository that acts as the single source of truth.
• Identify and utilize competitive intelligence, pricing, benchmarking, and market analysis.
• Collaborate with Marketing and Sales on developing customer insights, messaging, sales tools and collateral. Develop and enable shared business objectives and targets.
• Manage the renewal and retention pipeline and forecast.Use Salesforce to drive sales and simplify the go-to-market coordination for renewal and expansion opportunities.

Qualifications

The Person:

The ideal individual for this opportunity brings the following to the table:

• Experience creating or utilizing sales programs or tools to deliver meaningful increases to continued revenue, through upsell and renewal functions.
• Strong problem-solving skills and ability improve processes, actively driving opportunities to resolution without supervision.
• The ability to navigate ambiguity and prioritize effectively under pressure.
• Project coordination and change management skills with a consistent track record of leading numerous (and simultaneous) projects to successful completion.
• Comfortable in a dynamic structure with a strong desire to grow along with the company.

The Requirements:

• Bachelor’s Degree
• 4+ years of professional experience
• Strong analytical and modeling skills, and preferably SQL skills
• Familiarity with CRM software, preferably Salesforce.com

Additional Information

PayScale provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. PayScale complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

Benefits We Offer:

• Unlimited Paid Time Off policy
• 100% company paid medical/vision/dental/prescription premiums for employees (50% for eligible dependents and partners)
• Four Flexible Spending Account (FSA) options for pre-tax employee allocations towards:
• Medical
• Dependent Care (can be used towards day care costs!)
• Parking
• Transit
• Long Term Disability, Short Term Disability, and Company-paid Life Insurance
• Maternity and Paternity Leave
• 10 paid holidays!
• 401k with company match