Senior Financial Analyst - Sales Finance at Outreach

| Seattle
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We are looking for an experienced Senior Financial Analyst to join the Outreach Sales Finance team. This critical hire will report to the FP&A Revenue Manager to focus on revenue-driven financial metrics and KPIs and will partner with the Success & Services organizations by driving business insights and analysis to ensure we at Outreach continue to be one with our customers. The perfect candidate for this role will have exceptional analytical capabilities, an understanding of SaaS revenue drivers, be able to partner and communicate with Leadership with ease, and most importantly be excited about enhancing the customer experience at Outreach!

Your Daily Adventures Will Include

  • Partnering and building relationships with Leadership in Customer Success, Services, and Sales organizations 
  • Leveraging data and insights to provide strategic and operational finance support to the Customer Success Organization to help drive customer adoption, retention, and expansion
  • Reviewing, analyzing, and forecasting retention and renewal of financial KPIs 
  • Developing ROI analysis to track and articulate financial impact related to customer retention and satisfaction and the impact on topline growth
  • Proactively deep-diving data and creating new reporting and dashboards to derive insights and conclusions related to customer retention 
  • Understanding the entire Sales cycle from the top of the funnel to the satisfaction and retention of the customer, and leveraging data to derive conclusions on how to improve it
  • Providing financial modeling support on Customer Success and Sales programs and strategic initiatives
  • Performing strategic and scenario analysis to determine present and future performance
  • Delivering a high standard of quality and accuracy in financial reporting and forecasting 
  • Assisting with the preparation of the Board of Directors materials, management reporting, and project-based analyses that summarize business performance with recommendations for necessary actions or changes
  • Proactively analyzing and evaluating the business, identifying key operating trends and opportunities for growth 
  • Ad hoc projects and analyses

Our Vision Of You

  • 3-5 years of progressive financial analysis experience
  • Strong presence with the ability to interact with Sr. Leadership
  • Proven experience in financial modeling, business analysis, FP&A, business integration, and analytics 
  • Prior experience in a technology/software/SaaS company
  • Strong analytical and problem-solving skills
  • Ability to drive structure in ambiguity
  • Highly Curious
  • Bachelor’s degree in Finance or related field
  • MBA is a plus
  • Ability to multi-task and work in a challenging fast-paced environment
  • Excellent communication skills (written, verbal, and listening)
  • Maturity, professionalism, and high level of discretion are required
  • Strong work ethic with a positive, can-do attitude
  • Excellent MS Office skills, specifically Word, Excel, and PowerPoint

Why You’ll Love It Here
• 100% medical, dental, and vision coverage for full-time employees
• Flexible time off 
• 401k to help you save for the future
• Company-organized and personal paid volunteer days to support the community that supports us
• Fun company and team outings because we play just as hard as we work
• Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network)
• A parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course for new parents
• Employee referral bonuses to encourage the addition of great new people to the team
• Plus, unlimited snacks and beverages in our kitchen

Read Full Job Description

Location

Our Lower Queen Anne office is located along the beautiful Elliott Bay waterfront north of Belltown, near Myrtle Edwards Park.

What are Outreach Perks + Benefits

Culture
Volunteer in local community
Outreach organizes quarterly events for employees to volunteer together in the community. We also offer paid time off for volunteer days.
Friends outside of work
Eat lunch together
Intracompany committees
Outreach offers amazing groups such as OWN (Outreach Women's Network), Gals & Sals, and a Diversity & Inclusion committee that offer networking and development opportunities, and host fun events.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
All employees receive a basic life insurance plan at the $100,000 level. Employees can elect voluntary life insurance if they would like additional coverage beyond the $100,000 level.
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Acme Co. provides employees with a flexible work schedule that includes Flexible start and end times.
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Outreach offers unlimited PTO.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Outreach offers unlimited PTO.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
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