Managing Counsel at OpenMarket

| Seattle
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About OpenMarket

We’ve got a pretty good thing going on here at OpenMarket. We’re leaders of a mobile industry that's transforming the way customer obsessed businesses communicate with their customers. Join our team: we're friendly, caring, weirdly tenacious, and fun.

The world’s biggest brands seek us out because we love finding ways to help them make their customers’ lives easier. It’s this obsession with customer experience that helps us develop software, technology and processes that competitors all over the world desire.

OpenMarket Culture

We’re seeking enthusiastic, collaborative and resourceful people from a range of backgrounds who know how to get things done. Success comes from our culture, diversity and dynamic global team, so we value people who are authentic, take ownership, and deliver together. Does this sound like you?

About the Role

This position will provide leadership and legal support across OpenMarket—chiefly supporting Global Sales, Marketing, Product—by negotiating strategic enterprise agreements with both customers and suppliers, reviewing GDPR-related compliance documents, and supporting a range of commercial transactions in North America, while also handling contract escalations that may arise out of UK, EMEA, and APAC. This is partially a customer facing role, and you will need to think on your feet to bring about swift resolution of contractual matters, engaging in a collaborative manner with global brands and cross-functionally with senior leaders throughout OpenMarket.

What You'll Be Doing

• Leading the Legal function of OpenMarket, reporting to a senior legal team member within Amdocs (OpenMarket’s global parent company) and dual reporting directly to the CEO of OpenMarket.
• Directly manage an international team of Paralegals and Attorneys.
• Reviewing, drafting, and negotiating complex commercial contracts for the sale of OpenMarket’s SMS/MMS/RCS and other messaging solutions, with an ever-present goal to reduce friction for our customers in the contracting stage while also appropriately mitigating OpenMarket’s risk.
• Reviewing, drafting, and negotiating inbound and outbound Licenses, Professional Services Agreements, Statements of Work, Marketing Agreements, Data Processing Agreements, and Nondisclosure Agreements with customers, vendors, and third parties.
• Providing legal counsel to the business on US-based and global data privacy issues, with an emphasis on regulatory compliance as the company expands and innovates on its data analytics capabilities.
• Partnering with Information Security to analyze security-related contract requirements to ensure OpenMarket’s compliance with relevant laws, regulations, and internal corporate policies and to secure appropriate security safeguards from third parties.
• Working in a coordinated fashion with the other OpenMarket Legal team members to lead all aspects of contract management policies, document retention systems, and procedures for OpenMarket Legal.

What to Bring

• Strong technology transactions background with specific experience supporting a global company or companies, and/or its sales function, with commercial and technology transactional legal needs.
• Familiarity with IT infrastructure, outsourcing, telecommunications, and cloud computing (SaaS or PaaS) services.
• A strong working knowledge of GDPR and global privacy laws and regulations, as well as relevant experience relating to GDPR compliance.
• An ambition to build frictionless and productive internal client relationships.
• Management experience and a passion for authentic leadership of a team.
• Outstanding oral and written communication skills.
• Motivation to take ownership of projects and see them to completion. • An acute attention to detail, highly developed organizational skills, and excellent follow-through.

Nice to Have

• Background in M&A transactions.


• Bar Admission in Washington state.
• 10-15 years of practice experience

You'll Be a Great Fit If

• You like being a part of a lean team where you can grow, adapt, and expand your skill set to meet unique business needs.
• You desire to provide premium, CX-focused legal support to support OpenMarket’s partnership with top global brands.
• You enjoy finding solutions to interesting problems and determining how things work!
• You are comfortable with a workload that is a mix of proactive and reactive tasks.
• You welcome having autonomy to take care of complex tasks.
• You like wearing your “business hat” as well as relying on your expertise as a lawyer.
• You are passionate about using your experience and expertise to inspire a team!

Additional Information

OpenMarket embraces diversity and is an equal opportunity (EEO) employer. Employment in this position may be contingent upon successful completion of a criminal and/or credit background investigation.

Read Full Job Description

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • HadoopFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • Maria DBDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • TeradataDatabases


Our company is located across the street from Myrtle Edward Park.

An Insider's view of OpenMarket

How would you describe the company’s work-life balance?

Work-life balance is one of the things I appreciate most about working at OpenMarket. It’s a value our leaders are proud of, and I can share from experience that the company stands by it. Many of us have flexible schedules, which works well with having teammates in different time zones across the globe.


Product Marketing Manager

What projects are you most excited about?

I am very excited about our team starting to shift parts of our application to the cloud. The SMS team is sending over 2.5 billion SMS messages a month, and that number is growing very fast. As a part of the core SMS team, a chunk of my work is finding ways we can scale our system more efficiently so as to better handle the growing traffic.


Software Developer

How does the company support your career growth?

The single biggest aspect of OpenMarket that has enabled my career growth is the knowledgeable and accessible leaders who have always made themselves available to meaningfully answer questions I've had about my career. Over my 7 years here, they have helped me crystallize my goals, worked with me to lay out a path to success, and provided feedback.


Technical Program Manager

What is your vision for the company?

I lead the Global Operations organization for OpenMarket and I love my job! My vision for Global Operations is two fold: provide OpenMarket customers with the programs, resources, and support to make them wildly successful, and provide OpenMarket employees with the tools, resources and support to help them grow and excel.


Vice President of Global Operations

What are some things you learned at the company?

One of the main lessons I’ve learned at OpenMarket is that you can’t do your best work unless you can be your authentic self. At OpenMarket I get to be my weird self on a daily basis – I feel like I really belong. I think across the board OpenMarket tries to foster that sense of belonging for everyone.


Senior Manager, Talent Acquisition

What are OpenMarket Perks + Benefits

OpenMarket Benefits Overview

At OpenMarket, we value people. We take care of our employees every way we can, with comprehensive benefits, cool perks, and fun offices.

The different benefits we offer depend on the country you’re in. But the great thing about our Amdocs connection is that we get access to the benefits packages of a much larger company.

Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
OpenMarket hosts lunch to learn different area of the business.
Cross functional training encouraged
Promote from within
Online course subscriptions available
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