Marketing Creative Director at Outreach (Seattle, WA)

| Seattle
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Our success is dependent on building teams that include people from different backgrounds and experiences who can challenge each other’s assumptions with fresh perspectives. To that end, we look for a diverse pool of applicants including those from historically marginalized groups — women, people with disabilities, people of color, people who are lesbian, gay, bisexual, transgender, and/or gender nonconforming, first and second generation immigrants, veterans, and people from different socioeconomic backgrounds.

The Role

Outreach is looking for an experienced Creative Director to join our team. You will oversee our marketing design efforts, from building and managing the Outreach brand to creating world-class web and print experiences. You will also be tasked with building and leading the Outreach communications/marketing design team, creating roles, setting expectations, and hiring and developing top talent. The right person will have an eye for top-quality B2B marketing design and a research-driven mindset to help connect design strategy to business results.

Your Daily Adventures:

  • You will closely collaborate with your marketing peers and cross functional partners to drive, develop and execute on key marketing initiatives with compelling design work and initiatives.
  • You will be responsible for leading the vision and strategy of all customer facing marketing and communication designs. Armed with clear product messaging and narratives — you’ll partner with your design team, the content team and agency support to bring stories to life, by creating market-leading designed assets, such as:
  • Infographic or custom landing page for the website to drive awareness
  • E-books, or flagship event design needs (e.g. Outreach Unleash) to drive interest
  • Product demo landing page or product overview to drive decision-making
  • Sales pitch deck or product roadmap assets to drive action
  • ABM-direct mail invitation to an intimate event or graphics to support our growing Customer Community, The Peak, to drive customer expansion
  • You will be the arbiter of our brand, ensuring we stay true to the intended Outreach brand experience and strategy across all customer facing touchpoints.
  • You will develop, articulate and advocate for new roles that best help us meet our objectives and provide value to our customers.
  • You will implement a process to gather, collect and act on design feedback.
  • You will mentor and guide all designers ensuring we hold a high bar for quality and craft.
  • You will closely collaborate with key stakeholders (C suite, VPs, etc…) to help shape and continue to build the brand at Outreach.
  • You will collaborate cross functionally with Marketing, Engineering, and UX disciplines, representing all aspects of Marketing Design.
  • You will present intentional design strategies, concepts and prototypes, and communicate the underlying rationale with confidence to your team, stakeholders and company leadership.
  • You will manage contractor relationships and successfully deliver projects on time, on brand, and on budget — this includes scoping projects, managing workflows, reviewing content, effectively answering questions to set our contractors up for success.

Your Qualifications:

  • Experience building and leading marketing / brand design teams in a hyper-growth environment.
  • Portfolio showcasing B2B design required.
  • 10+ years of relevant work experience leading and growing high-performing design teams.
  • Acute foundational graphic design, typography, and color theory.
  • Strong collaborative skills working across various teams and disciplines to accomplish key goals.
  • Skilled in presenting and explaining your work, process, decisions, and rationale to cross-functional stakeholders (including design-minded teammates and those who are less familiar with design best practices).
  • Are passionate about the details and are excited to keep pushing your team’s work until it’s pixel-perfect and world-class.
  • Comfort with ambiguity and change in a fast moving hyper-growth environment.

Please include these in your application:

  • A link to your online portfolio and password and / or a few examples of content you produced (Required)
  • Your resume and LinkedIn profile
  • A few words about why Outreach is interesting to you

Why You’ll Love It Here

• Generous medical, dental, and vision coverage for full-time employees and their dependents
• Flexible time off
• 401k to help you save for the future
• Company-organized and personal paid volunteer days to support the community that supports us
• Fun company and team outings (or virtual events these days!) because we play just as hard as we work
• Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans
• A parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course for new parents
• Employee referral bonuses to encourage the addition of great new people to the team
• Plus, unlimited snacks and beverages in our kitchen (once we're back in the office, that is!)
• We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

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Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • Elixir Languages
    • ReactLibraries
    • ReduxLibraries
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • MySQLDatabases
    • RedisDatabases


Our Lower Queen Anne office is located along the beautiful Elliott Bay waterfront north of Belltown, near Myrtle Edwards Park.

What are Outreach Perks + Benefits

Outreach Benefits Overview

At Outreach, we believe in taking care of our employees as whole people, and our benefits and perks reflect that value. We offer benefits and perks such as flexible time off, a 401k to help save for the future, employee resource groups, and Diversity, Equity, and Inclusion trainings. Our wellness benefits include a generous medical, dental, and vision package for full-time employees and their dependents, access to our EAP (Employee Assistance Program), mental health supports, and FSA and DCFSA options. For new parents, we offer a parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course.

Volunteer in local community
Outreach organizes quarterly events for employees to volunteer together in the community. We also offer paid time off for volunteer days.
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Highly diverse management team
Outreach's leadership team is highly diverse, reflects our commitment to diversity and inclusion, and is focused on continuous improvement of our DEI initiatives.
Unconscious bias training
We offer DEI trainings to help facilitate understanding of issues surrounding equity and inclusion, including unconscious bias.
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Employee Resource Groups such as Outreach Womxn's Network (OWN) and others that exist to support employees from underrepresented populations are supported from the top down at Outreach.
Hiring Practices that Promote Diversity
Outreach provides training to encourage diverse hiring and the Recruiting Team is constantly searching for innovative ways to reach a diverse population of candidates.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
All employees receive a basic life insurance plan at the $100,000 level. Employees can elect voluntary life insurance if they would like additional coverage beyond the $100,000 level.
Wellness Programs
Outreach's EAP (Employee Assistance Program) offers free, confidential counseling, 24-hour crisis telephone counseling, addiction support, etc.
Mental Health Benefits
Retirement & Stock Options Benefits
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Outreach provides flexible start and end times, as well as flexible Friday schedules.
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Outreach offers unlimited PTO.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Outreach offers unlimited PTO.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning

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