Qualtrics
At Qualtrics, our mission is to close experience gaps. Qualtrics is the #1 XM platform.

Senior Manager of Industries Public Relations

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The Qualtrics XM Platform™ is a system of action that helps businesses to attract customers who stay longer and buy more, to engage and empower employees to do the best work of their lives, to develop breakthrough products people love, and to build a brand people can’t imagine living without.


Joining Qualtrics means becoming part of a team bold enough to chase breakthrough experiences - like building a technology that will be a force for good. A team committed to diversity, equity, and inclusion because of a conviction that every voice holds value, with a vision for representation that matches the world around us and inclusion that far exceeds it. You could belong to a team whose values center on transparency, being all in, having customer obsession, acting as one team, and operating with scrappiness. All so you can do the best work of your career.


We believe every interaction is an opportunity. Are we yours?

The Challenge

Qualtrics is seeking a talented individual to join its growing PR and Corporate Communications team. This role will lead Industries PR for the company, telling stories that bring to life Qualtrics’ work in key public and private-sector industries, including government, education, healthcare and financial services.

The right candidate will have a track record of building strong media relationships and the ability to translate technology concepts into relevant, newsworthy stories that inspire and advance important narratives around Experience Management. 

Great story judgment and an understanding of what reporters care about across multiple beats will be important. This person will have a passion for data-driven storytelling and finding and stories about how Qualtrics customers are improving the experiences of the people who matter most – their customers and employees.

Expectations for Success

In this role, you would work in partnership with Qualtrics leaders and product executives as well as customer marketing and content teams to uncover new and interesting stories, using industry-focused data to drive coverage, thought leadership, and other high-profile results. This person will work closely with colleagues across the global communications team to drive high-profile coverage. A collaborative approach and the ability and desire to work constructively on an awesome team is a key attribute of the winning candidate.

The successful candidate is flexible and enthusiastic, thrives in a fast-paced environment and can be both strategic and scrappy, depending on what the situation calls for. They should be passionate about understanding the biggest challenges organizations are facing, and willing to take the time to draw out how Qualtrics is helping them deliver breakthrough experiences.

Responsibilities

  • Build and expand the Qualtrics Industries PR program to raise awareness, understanding and advocacy around Qualtrics in key vertical industries including Public Sector, Healthcare and Education
  • Meet regularly with company leaders and spokespeople to identify upcoming announcements, new offerings and/or campaign launches. Create and execute messaging and communications plans accordingly.
  • Leverage industry influencers inside and outside the company to increase awareness and thought leadership for Qualtrics
  • Develop and strengthen relationships with journalists on multiple beats.
  • Drive thought leadership efforts, including using Qualtrics’ research as well as content creation for bylined articles and blogs
  • Manage an agency partner and potentially a team of colleagues focused on industries. 
  • Generate new story ideas that leverage Qualtrics products, research and customers.

Qualifications & Requirements

  • Minimum of 8 years PR, or communications experience, both in-house and agency
  • Experience working with high-level executives responsible for advanced technologies and complex business units
  • Experience negotiating the content of press releases and media strategies with external organizations such as customers and partners
  • Demonstrated success placing stories with high-profile business and technology media outlets
  • Experience acting as a spokesperson, working directly with members of the media. 
  • Strong writing skills, creativity, attention to detail and mastery of AP style. 
  • Experience managing a program, team, or both. 
  • Bachelor’s degree in a relevant field

What differentiates us from other companies

  • Work life integration is deeply important to us - we have frequent office events, team outings, and happy hours
  • Qualtrics Experience Program - $1,500 for an experience of your choosing (eligible after a year)
  • We take pride in our offices' design aiming at fostering creativity from our rooftop views to an open and collaborative workspace.
  • 30 paid days off - 15 PTO + 5 Personal Days + 10 Holiday Closures (additional after a year)
  • On top of standard benefits package (medical - employees and their families, dental, vision, life insurance, etc) we provide snacks, drinks, and free lunches in our office
  • To learn more about what we value read about it directly from our employees Qualtrics Life stories

Qualtrics is committed to the full inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

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What are Qualtrics Perks + Benefits

Qualtrics Benefits Overview

TOTAL REWARDS
The term “benefits” doesn’t really do our employee rewards program justice. We provide medical, dental, and vision insurance, 20+ days of annual leave, generous retirement fund contributions, bonuses, and tons of career mobility.

WORK HARD/PLAY HARD
For every bit of hard work we put in, we have twice the fun. Whether that means taking a break in a massage chair or hitting the slopes after work, Qualtrics makes sure that employees take time to recharge and live it up.

UPWARD MOBILITY
Because we’re a hyper-growth company, getting promoted and taking on more opportunities is always an option. We hire individuals who have what it takes to quickly step into the next role and take on opportunities beyond their core job description.

OFFICE PERKS
We believe in a workspace that allows you to take a breather and pepper fun throughout your day. Grab a beer in the Dublin office pub, enjoy Seattle’s rooftop patio overlooking the Puget Sound, or raid one of the many kitchens around Provo’s office.

HIGH BAR
We don’t hire cutthroat individuals who only care about themselves. We’re looking for top performers with a wide array of professional and personal experience. Our employees are driven, intelligent, diverse and interesting people who work well in teams and know how to have fun.

GLOBAL
Qualtrics employees are plugged into a network of experienced professionals around the globe. With weekly company-wide video meetings and our own internal social network, employees get global experience and stay up-to-date on what’s happening across the organization.

Culture
Partners with nonprofits
We go beyond partnering with nonprofits. For Qualtrics, 5 For the Fight is our company's core nonprofit focus. Discover the whole story at www.5ForTheFight.org. We're #AllIn until cancer gives in.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
In 2020, we launched our global unconscious bias program. We aim to provide our employees with the tools to block and tackle the various types of biases that exist.
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
We have ERGS championing people with disabilities, LGBTQ+, Veterans, Underrepresented Minorities, and Women's Leadership Development.
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Our Wellness program includes not only an employee assistance program but, starting in 2022, will also include a Wellness bonus that employees can use on services to support their overall wellbeing.
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Equity grants are considered annually based on performance and seniority level, and undergo annual refreshes.
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave
Generous parental leave
Qualtrics's parental leave is 6 weeks for all parents. Birthing parents are given an additional 6-8 weeks and have the option to take 2 weeks off before delivery.
Family medical leave
Adoption Assistance
We reimburse up to $10000 for eligible adoption expenses and 6 weeks of paid leave for the parent who is taking the role as the primary caregiver.
Return-to-work program post parental leave
Company sponsored family events
Qualtrics has several events during the year that look to actively include our families, from the annual summer party to welcoming your family on-site for visits.
Vacation + Time Off
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Qualtrics offers unlimited sick days, which covers not only the employee but immediate family members. Kids are sick? Stay home without burning your vacation days.
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
We serve catered lunch every day!
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Pet friendly
Recreational clubs
Relocation assistance
Fitness stipend
Qualtrics's Wellness Reimbursement is $300 per quarter for wellness activities including gym memberships, spa massages, workout equipment, meditation apps, and much more.
Home-office stipend for remote employees
Qualtrics's Work From Home Stipend is $750 for new employees to use in their first 45 days of employment.
Onsite gym
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Customized development tracks

Additional Perks + Benefits

We additionally cater snacks to the company all-hands meeting each week. You can expect to find semi-annual swag distributions (summer & winter), as well as swag giveaways in the offices. Our Benefits team has always looked to maximize our benefits. Our benefits packages and workspaces are always subject to revision—but only for the better.

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