About Assurance
Assurance IQ is a technology company headquartered in Seattle. We were acquired by Prudential (NYSE: PRU) to further the joint mission of improving financial wellness across the world.
Our team of world class software engineers, data scientists, and business professionals work every day to expand our product offerings and the reach of our platform. We simplify the complex world of insurance and financial services into straightforward, valuable solutions to improve people's lives. We start by asking customers a few questions, so our system can learn about their needs; from there, our ground-breaking, proprietary platform takes over and analyzes the thousands of data points that make customers unique. This is how we create custom-tailored plans for each customer; plans built precisely for their needs and budget. Our platform serves as the intersection between customer and seller, technology, and the human touch.
At Assurance, we are innovative, persevering, collaborative, calculated, and authentic, and we're working together to improve the lives of millions!
About the Position
This position is responsible for engaging with our consumers over mobile messaging channels, utilizing new technology and marketing capabilities to make the customer journey easier for the consumer"
Responsibilities
- Develop SMS/MMS creative for campaigns, process through compliance, and launch Continuous A/B Testing, optimizing for response rates and bottom-of-funnel conversion.
- Ensure campaigns are registered with cellphone carriers and all campaigns are following best practices and are TCPA compliant.
- Work closely with engineering and data science to track campaign results and create new and exciting experiments to improve conversion.
- Utilize newer technologies like Apple Business Chat and WeChat to expand channels consumers can engage with us.
- Create workflows and automations to make the customer journey easier for our consumers.
Qualifications
- Intermediate to advanced in SQL (At least 1+ years of experience). Has the ability to read and write complex queries
- Experience with SMS Compliance (CTIA, TCPA)
- Experience with data visualization tools (Tableau, PowerBI, Looker or another related tool)
- Excellent in presenting technical analyses in clear and impactful formats such as written summaries, live demos or presentations
- Experience working cross functionally across teams with varying technical proficiency
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