NetSuite Technical Architect at Outreach (Seattle, WA)

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Our success is dependent on building teams that include people from different backgrounds and experiences who can challenge each other’s assumptions with fresh perspectives. To that end, we look for a diverse pool of applicants including those from historically marginalized groups — women, people with disabilities, people of color, people who are lesbian, gay, bisexual, transgender, and/or gender nonconforming, first and second generation immigrants, veterans, and people from different socioeconomic backgrounds.

The Role
As the NetSuite Technical Architect you will be responsible for providing support and technical assistance to users for our NetSuite ERP. As part of this role, you will own customizations of the platform and provide solutions for business stakeholders across Finance, Accounting, and IT teams. You will also provide day-to-day administration of the core system for regular updates and maintenance. Hands-on experience with NetSuite as an administrator is required. To be successful in this position, the candidate should also have experience with Finance processes, an understanding of Accounting, and strong project management skills. The candidate must possess a track record of being detail oriented with a demonstrated ability to self–motivate, deliver results while dealing with ambiguity, and be able to anticipate change in a highly dynamic environment.

Your Daily Adventures Will Include:

  • SuiteScript development for new customizations and maintaining existing scripts.
  • Identify areas of underutilization or potential risk.
  • Partner with the Accounting team to develop a project roadmap to increase optimization of the platform and provide guidance on process improvement efforts for better efficiency and scalability.
  • Daily administration and supporting end-user requests.
  • Troubleshooting scripts, workflows, and other integrations within the platform.
  • Document system changes, including User Acceptance Training (UAT) results with proper review and sign off by management.
  • Create and maintain technical documentation of customizations owned by Finance Systems.
  • Establish strong relationships within Finance, Accounting, and key business partners.
  • Ensure comprehensive and timely communication of project status to all relevant stakeholders.
  • Perform testing and provide support on NetSuite Release Previews and upgrades to SaaS applications and internal business tools integrated with the platform (Coupa, Snowflake, Concur, FloQast).
  • Document project requirements for system design, key milestones, and deliverables.
  • Track open action items and requests using JIRA. 

Basic Qualifications

  • Minimum of 3 years NetSuite experience.
  • NetSuite Administrator Certification; SuiteCloud Developer Certification is a plus.
  • Accounting/Finance degree or comparable experience preferred.
  • Highly curious. Capable and confident in analytical and problem-solving skills with the ability to make thoughtful, practical decisions.
  • A team-oriented, customer centric, and collaborative attitude with the ability to foster cooperation among upper management, business stakeholders and third-party solution providers.
  • Outstanding, proactive communication skills – written, verbal, and presentations.
  • Flexible, positive thinker that can find the way to get things done in a complex and fast-moving environment.

Why You’ll Love It Here

• Generous medical, dental, and vision coverage for full-time employees and their dependents
• Flexible time off
• 401k to help you save for the future
• Company-organized and personal paid volunteer days to support the community that supports us
• Fun company and team outings (or virtual events these days!) because we play just as hard as we work
• Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans
• A parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course for new parents
• Employee referral bonuses to encourage the addition of great new people to the team
• Plus, unlimited snacks and beverages in our kitchen (once we're back in the office, that is!)
• We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

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Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • Elixir Languages
    • ReactLibraries
    • ReduxLibraries
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks


Our Lower Queen Anne office is located along the beautiful Elliott Bay waterfront north of Belltown, near Myrtle Edwards Park.

What are Outreach Perks + Benefits

Outreach Benefits Overview

At Outreach, we believe in taking care of our employees as whole people, and our benefits and perks reflect that value. We offer benefits and perks such as flexible time off, a 401k to help save for the future, employee resource groups, and Diversity, Equity, and Inclusion trainings. Our wellness benefits include a generous medical, dental, and vision package for full-time employees and their dependents, access to our EAP (Employee Assistance Program), mental health supports, and FSA and DCFSA options. For new parents, we offer a parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course.

Volunteer in local community
Outreach organizes quarterly events for employees to volunteer together in the community. We also offer paid time off for volunteer days.
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Highly diverse management team
Outreach's leadership team is highly diverse, reflects our commitment to diversity and inclusion, and is focused on continuous improvement of our DEI initiatives.
Unconscious bias training
We offer DEI trainings to help facilitate understanding of issues surrounding equity and inclusion, including unconscious bias.
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Employee Resource Groups such as Outreach Womxn's Network (OWN) and others that exist to support employees from underrepresented populations are supported from the top down at Outreach.
Hiring Practices that Promote Diversity
Outreach provides training to encourage diverse hiring and the Recruiting Team is constantly searching for innovative ways to reach a diverse population of candidates.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
All employees receive a basic life insurance plan at the $100,000 level. Employees can elect voluntary life insurance if they would like additional coverage beyond the $100,000 level.
Wellness Programs
Outreach's EAP (Employee Assistance Program) offers free, confidential counseling, 24-hour crisis telephone counseling, addiction support, etc.
Mental Health Benefits
Retirement & Stock Options Benefits
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Outreach provides flexible start and end times, as well as flexible Friday schedules.
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Outreach offers unlimited PTO.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Outreach offers unlimited PTO.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning

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