Remitly
We provide trusted digital financial services to our customers and recipients in over 170 countries across the globe.

Senior IT Lead

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At Remitly, we help immigrant communities around the world send over $6 billion a year to their loved ones. Sending money is faster, easier, and costs less with our all-digital money transfer platform. We want to transform the lives of immigrants and their families by providing the most trusted financial service products in the world. At Remitly, your work has a direct and positive impact on people around the globe. Your work matters, every day.

The Remitly IT team’s mission is to support and help our employees to function at full capacity by:

  • Provide reliable support for our tools and systems.
  • Create a secure and frictionless environment for Remitly to operate in.
  • Promote continued, exponential growth with concise, standardized procedures.

The Role:

We are looking for a passionate and motivated Senior IT Lead to join a global team of System Admins, Infrastructure and Security Engineers. You are enthusiastic about working with internal customers while looking for solutions on behalf of the customer, communicate trends to leadership, act on observed areas for improvement, and have lots of fun in the process.

You will develop Remitly’s IT engineers through influence. You are experienced in leading technology and enjoy the challenges of supporting an organization with 24x7 responsibilities. You will partner with Operations, Facilities, Security, Engineering, and other teams to build an IT organization centered around empowering employees to perform their jobs without friction. You’re excited to learn new cloud technologies and not afraid to ignite change.

You have a solid grasp of Networking (Firewalls, Wifi, Switches), and Operating Systems. Security fundamentals. knowledge of AWS. Proficient in scripting, Okta, G-Suite, and Github. A basic understanding of Jenkins and Kubernetes is a plus.

What you’ll Do: 

  • Architect, design, evaluate, implement, and support IT and DevOps tools and services
  • Manage Network environments, AWS, Okta, and AD
  • Lead IT (international), by setting technical direction, training and participate in hiring System Admins
  • Provide excellent support for internal customers by the customer’s expectations
  • Vendor lifecycle management
  • Participate in a 24/7 on-call rotation
  • Work with team members in troubleshooting and performing root-cause analysis for resolving problems that have multiple requirements (PC workstations, servers, networks, databases, software products, VoIP, etc)

Who you Are:

You have a solid grasp of Networking (Firewalls, Wifi, Switches), and Operating Systems. Security fundamentals. knowledge of AWS. Proficient in scripting, Okta, G-Suite, and Github. A basic understanding of Jenkins and Kubernetes is a plus.

  • 7+ years experience with both ITops and DevOps or 5+ years’ experience as a Sysops 
  • Are independent, motivated and creative.
  • Are passionate about finding ways to make great things happen and enjoy taking the initiative and savor having fun with the team
  • Have a understanding of networking and security concepts
  • Have broad expertise across different operating systems
  • Have administration experience with developer tools

Preferred Experience

  • Coding and scripting experience preferred 
  • Experience deploying and managing A/V systems

Our Benefits

  • Unlimited vacation policy
  • Health, dental and vision insurance benefits.
  • Company contributes to your HSA plan if you choose one.
  • 401k plan with company matching.
  • Free snacks, hot and cold beverages.

Remitly is an Equal Opportunity Employer. Individuals looking for employment at Remitly are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

Remitly is an eVerify Employer.

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What are Remitly Perks + Benefits

Culture
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee-led culture committees
Quarterly engagement surveys
Flexible work schedule
Remitly offers a flexible schedule outside of core hours, designed for parents in mind.
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Remitly's executive leadership is as diverse as our staff, and our Director of Diversity & Inclusion is focused on continuous improvement of our D&I initiatives.
Mandated unconscious bias training
Diversity employee resource groups
At Remitly, our nine affinity groups are open membership - any employee who self-identifies, self-affiliates, or is an aspiring ally who wants to connect, learn, and share is welcome to join!
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Remitly partners with Modern Health to provide enhanced employee benefits that support a holistic approach to employees' well-being. This includes sessions with licensed therapists for clinical needs.
Wellness days
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
Remitly offers the opportunity to purchase stock options through its Equity Incentive Plan.
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
Remitly offers up to 12 weeks of paid maternity and paternity leave for new parents.
Family medical leave
Company sponsored family events
Remitly sponsors family-oriented events semi-annually (e.g., holiday party and company picnic).
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid holidays
Flexible time off
Office Perks
Commuter benefits
All King County-based employees receive the ORCA Card transportation benefit on day one. The ORCA Card can be used on all regular buses, Regional Rail, and a few other modes of transportation.
Company-sponsored outings
Remitly has regular paid team outings, as well as company-wide annual holiday parties and other events, for all employees and a guest.
Free snacks and drinks
Remitly has a fully stocked kitchen including unlimited snacks, coffee, tea and all the flavored Bevi water you can handle.
Some meals provided
Remitly provides a weekly catered lunch on Thursdays.
Company-sponsored happy hours
Virtual happy hours are hosted At team's discretion.
Onsite office parking
We offer employees a parking subsidy in the building's below-ground garage.
Relocation assistance
Mother's room
Professional Development
Job training & conferences
Lunch and learns
Remitly hosts lunch and learn meetings on occasion.
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Remitly allows employees to set aside 8 hours of designated learning and development time, per employee, per month.
Online course subscriptions available
Customized development tracks

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