Systems Administrator II

| Seattle

At Remitly, we help immigrant communities around the world send over $6 billion a year to their loved ones. Sending money is faster, easier, and costs less with our all-digital money transfer platform. Our vision is to transform the lives of immigrants and their families by providing the most trusted financial service products in the world. At Remitly, your work has a direct and positive impact on people around the globe. Your work matters, every single day.

The Remitly IT team’s mission is to support and enable our employees to function at full capacity by:

  • Providing consistent and reliable support for our tools, services, and equipment.

  • Creating a secure and frictionless environment for Remitly to operate in.

  • Facilitating continued growth with clear, concise, standardized processes and procedures.

We are seeking a passionate and motivated Systems Administrator to join a global team of System Admins, Infrastructure and Security Engineers. The ideal candidate would be innovative, be enthusiastic working with internal customers while actively seeking solutions on behalf of the customer, communicate trends to leadership acting on observed areas for improvement, and have lots of fun in the process.

You must have knowledge of operating systems, networking, and VOIP fundamentals. You understand TCP/IP and other common network protocols. You are proficient with at least one high-level scripting language (Python or PowerShell preferred). You should have a bias toward automation and track record of developing creative solutions. You have experience operating distributed systems and diagnosing and resolving complex problems. You show attention to detail and are adept at looking past symptoms and addressing the root causes.

Responsibilities of the role

  • Systems administration and support for the corporate IT infrastructure for Remitly

  • Manage Active Directory, G Suite, AWS, and network environments

  • Architect, design, evaluate, implement, and support system admin tools and services

  • Analyze issues concerning systems affecting internal customers including software issues, hardware issues, and new infrastructure deployments

  • Provide excellent support for internal customers by going above and beyond the customer’s expectations

  • Liaise with vendors when escalating issues

  • Participate in a 24/7 on call rotation

  • Work with team members in troubleshooting and performing root-cause analysis for resolving problems that have multiple dependencies (PC workstations, servers, networks, databases, software products, VoIP, etc)

  • Highly detail-oriented with good documentation skills

We'll fall for you fast if you:

  • Are independent, a self-starter, motivated, creative, adaptable, agile: Are passionate about finding ways to make great things happen and thrive in the energy of a startup environment; you enjoy taking the initiative and having fun with the team

  • Have 2+ years of progressive SysAdmin experience, ideally in a startup setting.

  • Understand the principles of routing and switching networking and the OSI model.

  • Have a strong understanding of DHCP, TCP/IP, DNS, SSL

  • Have broad expertise across Linux, Windows, Windows Server, macOS, iOS, and Android

  • Have experience running geographically diverse backup and recovery exercises

  • Strong investigative skills in a fast-paced, high-growth environment

  • Have administration experience with developer tools like Jira, Confluence, GitLab, and Jenkins

  • Have a can-do attitude and agreeable personality

  • Have excellent written and verbal communication skills—this position includes potential external interactions and requires you to collaborate with co-workers of diverse technical expertise

Preferred Skills & Experience

  • Coding and scripting experience strongly preferred using Python/Powershell or other similar languages.

  • Experience deploying and managing productivity tools at a company-wide scale.

  • Experience deploying and managing A/V systems

Who we are:
Remitly is an independent digital remittance company that transfers over $6 billion in annualized volume through its proprietary global money transfer network across Africa, Asia, Central, and South America. Its reliable and easy-to-use mobile app makes the process of sending money faster, easier, more transparent and less costly by eliminating the forms, codes, agents, extra time and fees typical of the traditional, century-old money transfer process. Remitly is backed by industry-leading investors, World Bank's International Finance Corporation (IFC), Naspers' PayU, Silicon Valley Bank, Stripes Group, DFJ, DN Capital, QED Investors, Trilogy Equity Partners, Bezos Expeditions, Founders' Co-Op, and TomorrowVentures. The company is headquartered in Seattle, with additional offices in London, the Philippines, and Nicaragua. For more information, visit remitly.com.
Remitly is an Equal Opportunity Employer. Individuals seeking employment at Remitly are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
Remitly is an eVerify Employer.

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Technology we use

  • Engineering
  • Product
    • GolangLanguages
    • JavaLanguages
    • KotlinLanguages
    • ReactLibraries
    • JIRAManagement

Location

Remitly is in the heart of downtown Seattle. Situated near tons of bars and restaurants, with easy access to public transport, it's an ideal location.

What are Remitly Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Remitly's executive leadership is as diverse as our staff, and our Director of Diversity & Inclusion is focused on continuous improvement of our D&I initiatives.
Someone's primary function is managing the company's diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Child Care & Parental Leave Benefits
Company sponsored family events
Remitly sponsors family-oriented events semi-annually (e.g., holiday party and company picnic).
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
All King County-based employees receive the ORCA Card transportation benefit on day one. The ORCA Card can be used on all regular buses, Regional Rail, and a few other modes of transportation.
Game Room
Our game room includes Ping Pong, Foosball.
Stocked Kitchen
Remitly has a fully stocked kitchen including unlimited snacks, coffee, tea and the flavored Bevi water you can handle.
Parking
We offer employees a parking subsidy in the building's below-ground garage.
Professional Development Benefits
Lunch and learns
Remitly hosts lunch and learn meetings on occasion.
Cross functional training encouraged
Promote from within
Continuing Education stipend
We offer $1000 annualy for continuing education.
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