Systems Administrator II at Remitly
At Remitly, we help immigrant communities around the world send over $6 billion a year to their loved ones. Sending money is faster, easier, and costs less with our all-digital money transfer platform. Our vision is to transform the lives of immigrants and their families by providing the most trusted financial service products in the world. At Remitly, your work has a direct and positive impact on people around the globe. Your work matters, every single day.
The Remitly IT team’s mission is to support and enable our employees to function at full capacity by:
Providing consistent and reliable support for our tools, services, and equipment.
Creating a secure and frictionless environment for Remitly to operate in.
Facilitating continued growth with clear, concise, standardized processes and procedures.
We are seeking a passionate and motivated Systems Administrator to join a global team of System Admins, Infrastructure and Security Engineers. The ideal candidate would be innovative, be enthusiastic working with internal customers while actively seeking solutions on behalf of the customer, communicate trends to leadership acting on observed areas for improvement, and have lots of fun in the process.
You must have knowledge of operating systems, networking, and VOIP fundamentals. You understand TCP/IP and other common network protocols. You are proficient with at least one high-level scripting language (Python or PowerShell preferred). You should have a bias toward automation and track record of developing creative solutions. You have experience operating distributed systems and diagnosing and resolving complex problems. You show attention to detail and are adept at looking past symptoms and addressing the root causes.
Responsibilities of the role
Systems administration and support for the corporate IT infrastructure for Remitly
Manage Active Directory, G Suite, AWS, and network environments
Architect, design, evaluate, implement, and support system admin tools and services
Analyze issues concerning systems affecting internal customers including software issues, hardware issues, and new infrastructure deployments
Provide excellent support for internal customers by going above and beyond the customer’s expectations
Liaise with vendors when escalating issues
Participate in a 24/7 on call rotation
Work with team members in troubleshooting and performing root-cause analysis for resolving problems that have multiple dependencies (PC workstations, servers, networks, databases, software products, VoIP, etc)
Highly detail-oriented with good documentation skills
We'll fall for you fast if you:
Are independent, a self-starter, motivated, creative, adaptable, agile: Are passionate about finding ways to make great things happen and thrive in the energy of a startup environment; you enjoy taking the initiative and having fun with the team
Have 2+ years of progressive SysAdmin experience, ideally in a startup setting.
Understand the principles of routing and switching networking and the OSI model.
Have a strong understanding of DHCP, TCP/IP, DNS, SSL
Have broad expertise across Linux, Windows, Windows Server, macOS, iOS, and Android
Have experience running geographically diverse backup and recovery exercises
Strong investigative skills in a fast-paced, high-growth environment
Have administration experience with developer tools like Jira, Confluence, GitLab, and Jenkins
Have a can-do attitude and agreeable personality
Have excellent written and verbal communication skills—this position includes potential external interactions and requires you to collaborate with co-workers of diverse technical expertise
Preferred Skills & Experience
Coding and scripting experience strongly preferred using Python/Powershell or other similar languages.
Experience deploying and managing productivity tools at a company-wide scale.
Experience deploying and managing A/V systems
Who we are:
Remitly is an independent digital remittance company that transfers over $6 billion in annualized volume through its proprietary global money transfer network across Africa, Asia, Central, and South America. Its reliable and easy-to-use mobile app makes the process of sending money faster, easier, more transparent and less costly by eliminating the forms, codes, agents, extra time and fees typical of the traditional, century-old money transfer process. Remitly is backed by industry-leading investors, World Bank's International Finance Corporation (IFC), Naspers' PayU, Silicon Valley Bank, Stripes Group, DFJ, DN Capital, QED Investors, Trilogy Equity Partners, Bezos Expeditions, Founders' Co-Op, and TomorrowVentures. The company is headquartered in Seattle, with additional offices in London, the Philippines, and Nicaragua. For more information, visit remitly.com.
Remitly is an Equal Opportunity Employer. Individuals seeking employment at Remitly are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
Remitly is an eVerify Employer.