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Director, Product

| Seattle
Skilljar is seeking an experienced Director of Product to lead and grow our team of Product Managers and Product Designers. As a team, you’ll own the Skilljar product roadmap and delivery of features to best delight our growing customer base, while also ensuring technical security, quality, and scalability. You’ll engage customers, partner with marketing and sales to set strategy, define product and program roadmaps, and work with engineering to deliver and guide execution. Finally, you will evangelize new features to your stakeholders, work to accelerate their adoption, define key success metrics, measure impact, and help grow a fantastic business!
We’re looking for a motivated, self-starter who is comfortable wearing multiple hats and thrives in a dynamic environment. You must be nimble, highly-collaborative, and able to think on your feet. This is a great opportunity to join a rapidly accelerating startup that has dozens of Fortune 1000 and mid-market clients on its roster.


  • Strategy: Drive overall product strategy and roadmap, collaborating with stakeholders across the company and the executive team. Support product managers in formulating charter documents (e.g. 1-pagers) that align with overall business goals and priorities. Lead our product prioritization process for short, medium, and long-range time horizons.
  • Communication: Coordinate inbound feedback from our many stakeholders, both internal and external, including sales, marketing, customer success, engineering, and of course customers themselves (via Customer Advisory Board, direct conversations, and other channels). Provide outbound visibility (as appropriate) to internal and external stakeholders on product roadmap and program status. Ensure up-to-date product documentation and communication (collaborating with marketing and customer success).
  • Delivery: Get hands-on to support your team in defining and documenting product features and requirements (e.g. 1-pagers, BRDs, user stories, wireframes, prototypes). Partner closely with Engineering leadership to plan software development cycles in a fluid, agile environment. Strive to continuously improve, maximizing our development resources to deliver the highest possible business impact.
  • Details and Results: Develop and implement superior product operations within your team and execution across our organization. Meet or exceed your goals while delivering predictable, high-quality features in the product.
  • User Science: Continuously improve our understanding of our customers through multiple user science methods, including interviews, surveys, analytics, focus groups, and usability testing.
  • People Management: Grow and develop a team of top-notch Product Managers and UX/Product Designers.


  • 10+ years of product management experience in a fast-paced technology environment, where you were accountable for strategy AND execution, in enterprise software and/or B2B SaaS.
  • 5+ years of people management (leadership) experience, with a track record of successfully developing Product Managers and UX/Product Designers, and an emphasis on scaling to meet the demands of a rapidly growing business.
  • Demonstrable successes in both launching (innovating) and scaling (iterating) products as the strategic owner.
  • Passion for understanding customers and users, including direct experience with shared customer roadmapping, Customer Advisory Boards, and custom development.
  • Outstanding data analysis skills and ability to incorporate data into product decisions.
  • Excellent communication skills, both written and verbal, and the ability to present and iterate with senior executives.
  • Extensive experience with agile software development practices and a history of strong partnership with Engineering.
  • Highly effective at cross-functional collaboration and navigating ambiguity.
  • Ability to juggle multiple priorities and Get Stuff Done in a fast-paced, dynamic environment.
  • Startup experience preferred.
  • Bachelor’s degree required, MBA preferred
  • US work authorization and criminal background check are required.

The Company
Backed by prominent financial institutions, including Mayfield, Shasta Ventures, and Trilogy Equity Partners, Skilljar is building the Customer Education Platform of choice for mid to large-sized enterprises. Trusted by leading global enterprise organizations like Cisco and Verizon, Skilljar’s SaaS platform empowers Customer Training and Enablement teams to successfully onboard, engage, and retain customers and increase product adoption throughout the customer journey. We are a team of bright, passionate Skillets with Amazon roots and startup drive. Centrally located just a few blocks from Westlake Center in downtown Seattle, the Skilljar office is a fun, perfectly-caffeinated, and creative place to be (come check out our 3-D laser printer). Apply to join us!
Skilljar is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.
Skilljar does not accept nor are we responsible for any fees associated with unsolicited resumes, LinkedIn bios, or any other candidate introductions.

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Centrally located just a few blocks from Westlake Center in downtown Seattle, the Skilljar office is a fun, perfectly-caffeinated, and creative place

What are Skilljar Perks + Benefits

Skilljar Benefits Overview

At Skilljar, we value our employees' wellness. As a result, we strive to provide a great set of benefits. Skilljar pays 100% of our employee premiums for medical, dental, vision, disability, and life insurance! We also cover 50% of premiums for dependents you add to our plans.

Our extensive perks and benefits include:
Long and short-term disability
Life insurance
Flexible Time Off
401(k) Retirement Savings
Employee stock options
Discounted ORCA pass, only $20/month
Employee Assistance Program (EAP)
Kitchens stocked with your favorite snacks and drinks
A catered Lunch and Learn each week
Great events - weekly happy hour, summer & winter Parties, trivia/game nights, and more!

Eat lunch together
Daily stand up
Open office floor plan
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
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