Principal Product Manager, Intelligent Automations & Assists at Outreach

| Seattle
Sorry, this job was removed at 4:59 a.m. (PST) on Thursday, May 28, 2020
Find out who's hiring in Seattle.
See all Product jobs in Seattle
The Role
Outreach is transforming how companies engage with their customers. As Principal Product Manager for our Intelligent Automation & Assists, you will drive strategy and execution on product capabilities that are central to how Outreach automates and assists our end users day to day workflows with knowledge. Outreach is in a hyper-growth stage, and looking for product leaders who thrive in an entrepreneurial environment, bring proven best practices that lead to quality outcomes, and are excited to join one of the fastest-growing SaaS companies in a role with real impact.

In this role you can expect to

  • Driving the intelligent automations and assists area for Outreach - defining the vision, strategy, and roadmap for the area
  • Partnering with engineering to build and maintain a roadmap around our prioritized automation and assists features to serve our end customers
  • Define and own the core metrics to measure the usage and adoption of knowledge led feature sets
  • Lead product discovery and roadmap sessions with key prospects and customers
  • Partner with product marketing to develop enablement and positioning collateral to share the work with the world

Basic Qualifications

  • 10+ years of experience building great products, including responsibilities driving prioritization, trade-offs, and timelines
  • High intellectual horse-power, deeply analytical, high EQ, curious, process oriented. Knows the art (user love) and science (metrics based growth) of product management
  • Strong user empathy and data intuition; have built products (features) that users love. Understands the difference between data, insight and recommendation
  • Strong people skills; can hype up a team rally behind a common product mission
  • Ability to define long-term business strategy, and drive impact on short-term product goals
  • Self-starter that thrives in an entrepreneurial, fast-paced environment with the demonstrated capacity to lead, motivate and work well with others
  • Deep understanding of customer needs, and strong motivation to tackle their problems
  • Demonstrated technical proficiency and effectiveness working closely with engineers
  • Strong skills around cross-functional collaboration, influence, and communication
  • Strong analytical abilities and prior experience with building business cases, data analysis, and problem-solving

Preferred Qualifications

  • Built, managed and maintained a product line in a related GTM motion in B2B/SaaS application stack
  • Bachelor's degree; MBA or related graduate degree preferred

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Location

Our Lower Queen Anne office is located along the beautiful Elliott Bay waterfront north of Belltown, near Myrtle Edwards Park.

What are Outreach Perks + Benefits

Culture
Volunteer in local community
Outreach organizes quarterly events for employees to volunteer together in the community. We also offer paid time off for volunteer days.
Friends outside of work
Eat lunch together
Intracompany committees
Outreach offers amazing groups such as OWN (Outreach Women's Network), Gals & Sals, and a Diversity & Inclusion committee that offer networking and development opportunities, and host fun events.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
All employees receive a basic life insurance plan at the $100,000 level. Employees can elect voluntary life insurance if they would like additional coverage beyond the $100,000 level.
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Acme Co. provides employees with a flexible work schedule that includes Flexible start and end times.
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Outreach offers unlimited PTO.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Outreach offers unlimited PTO.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
More Jobs at Outreach49 open jobs
All Jobs
Data + Analytics
Design + UX
Dev + Engineer
HR
Legal
Marketing
Operations
Product
Project Mgmt
Sales
Design + UX
new
Seattle
Developer
new
Seattle
Data + Analytics
new
Seattle
Project Mgmt
new
Seattle
Project Mgmt
new
Seattle
Sales
new
Seattle
HR
new
Seattle
Design + UX
new
Seattle
Operations
new
Seattle
Sales
new
Seattle
Sales
new
Seattle
Operations
new
Seattle
Sales
new
Seattle
Sales
new
Seattle
Marketing
new
Seattle
Data + Analytics
new
Seattle
Marketing
new
Seattle
Data + Analytics
new
Seattle