Principal Product Manager, Intelligent Automations & Assists

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The Role

Outreach is transforming how companies engage with their customers. As Principal Product Manager for our Intelligent Automation & Assists, you will drive strategy and execution on product capabilities that are central to how Outreach automates and assists our end users day to day workflows with knowledge. Outreach is in a hyper-growth stage, and looking for product leaders who thrive in an entrepreneurial environment, bring proven best practices that lead to quality outcomes, and are excited to join one of the fastest-growing SaaS companies in a role with real impact.

In this role you can expect to

  • Driving the intelligent automations and assists area for Outreach - defining the vision, strategy, and roadmap for the area
  • Partnering with engineering to build and maintain a roadmap around our prioritized automation and assists features to serve our end customers
  • Define and own the core metrics to measure the usage and adoption of knowledge led feature sets
  • Lead product discovery and roadmap sessions with key prospects and customers
  • Partner with product marketing to develop enablement and positioning collateral to share the work with the world

Basic Qualifications

  • 10+ years of experience building great products, including responsibilities driving prioritization, trade-offs, and timelines
  • High intellectual horse-power, deeply analytical, high EQ, curious, process oriented. Knows the art (user love) and science (metrics based growth) of product management
  • Strong user empathy and data intuition; have built products (features) that users love. Understands the difference between data, insight and recommendation
  • Strong people skills; can hype up a team rally behind a common product mission
  • Ability to define long-term business strategy, and drive impact on short-term product goals
  • Self-starter that thrives in an entrepreneurial, fast-paced environment with the demonstrated capacity to lead, motivate and work well with others
  • Deep understanding of customer needs, and strong motivation to tackle their problems
  • Demonstrated technical proficiency and effectiveness working closely with engineers
  • Strong skills around cross-functional collaboration, influence, and communication
  • Strong analytical abilities and prior experience with building business cases, data analysis, and problem-solving

Preferred Qualifications

  • Built, managed and maintained a product line in a related GTM motion in B2B/SaaS application stack
  • Bachelor's degree; MBA or related graduate degree preferred
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Location

Our Lower Queen Anne office is located along the beautiful Elliott Bay waterfront north of Belltown, near Myrtle Edwards Park.

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