Program Manager

| Seattle
Yapta's mission is simple: To give our customers confidence in travel. To that end, we are the world’s leading company for airfare and hotel rate price assurance, analytics, and cost savings. We dynamically monitor billions of prices every month, and transform that data into highly meaningful savings, insights, and reports. Since 2007, we've brought technology leadership to the travel landscape and our 8,000+ corporate customers. Recently named to Deloitte’s Fast500 for North America for 2018, Yapta pioneered the category of travel price assurance. We're driven to help build confidence in our customers’ travel programs.
Our team is fast paced and focused, but we maintain a healthy work/life balance and have fun. We value integrity, flexibility, accountability, drive, and collaboration.
The Role:
Yapta is growing quickly, and as such we need an enthusiastic, high energy individual to contribute to the success of our Product team. Specifically, we are looking for an experienced Program Manager to coordinate between multiple projects across the Product team, ensuring quality, consistency and team alignment. The Program Manager’s primary responsibility will be to coordinate, communicate, and manage program milestones and deliverables. In addition, the Program Manager will provide structure and guidance to multiple Product teams in ways that promote Yapta’s culture and drives the success of our projects. 
The ideal candidate will be efficient at working across teams and effective at managing communication styles among the various teams. The Program Manager will be responsible for identifying and implementing standard processes, tactics and tools to create efficiencies across teams and support the Product Mangers in delivering key strategic features.
Responsibilities:
  • Provide overall high-level status and communication across all Product projects/pillars to internal and external stakeholders
  • Act as the central point of contact with Yapta’s strategic partners
  • Provide alignment and transparency on the Product pillar roadmap; ensuring cross team and cross company impacts are clear and communicated
  • Identify and manage cross-project dependencies
  • Define risks and ensure issues are driven to resolution
  • Establish Product processes and templates and ensure consistent usage across the teams
  • Ensure all appropriate project deliverables are in place, from the business case through the final release notes
  • Ensure the measurement of the delivered value/revenue and cost of the project against the original business case
  • Work with Product Marketing to ensure high level documentation and communication of key product features across all organizations at Yapta
  • Manage product documentation, including release notes; ensuring all Product Managers provide input within each of their areas and work with Product Marketing for external, customer and partner facing release notes
Requirements:
  • 5+ years’ proven experience as a Program Manager, Project Manager or other similar position
  • Experience in agile software development initiatives including project planning, issue and risk identification and management, tracking dependencies and milestones, and communication of overall project status
  • Demonstrated ability to develop and implement a program management process in a growing organization; focusing on light processes that are stage appropriate
  • Strong cross-team communication
  • Ability to communicate effectively and professionally with external partners
  • Remains neutral communicator and arbiter while maintaining a sense of humor
  • Strong verbal/written communication & data presentation skills, including an ability to effectively communicate with both business and technical teams
  • Experience working with Atlassian products (JIRA, Confluence etc.) a plus 
What we offer:
  • Fun, collaborative environment
  • Optional work-from-home Wednesdays
  • Competitive compensation and benefits package, including medical, dental, and vision insurance
  • 5 weeks of PTO and 10 paid holidays (total 7 weeks)
  • 401k
  • Stock options
  • Commuter benefits
  • Stocked kitchens, with coffee, soda, and snacks
  • Regular team activities, including Mariners games, ping pong tournaments, movies, etc.
This position is based in Pioneer Square in Downtown Seattle. Candidates must be eligible to work in the US.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • PythonLanguages
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM

Location

Across the street from CenturyLink Field. Such a impressive variety of lunch & dinner options. Close to train, light rail, bus, and ferry stations.

An Insider's view of Yapta

How would you describe the company’s work-life balance?

Yapta encourages a healthy work/life balance. We have an optional Work From Home Wednesday benefit. We also accrue up to 5 weeks PTO, plus 10 Company Paid Holidays (7 weeks total). I do not feel guilty for having a life outside of work.

Hannah

HR Generalist

What are Yapta Perks + Benefits

Yapta Benefits Overview

Yapta pays 100% of premiums for medical, dental, vision, Life and Disability. Up to 5 weeks PTO, plus 10 Company paid Holidays. Work from Home Wednesdays, Ping Pong Tournaments, Darts, occasional catered lunches, professional development opportunities, fully stocked kitchens, and more!

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Yapta administers an FSA Healthcare and FSA Dependent Care account for employees to use pre-tax money to pay for eligible healthcare expenses.
Disability Insurance
Yapta pays 100% for every full-time employee to receive Short Term and Long Term Disability insurances.
Dental Benefits
Yapta pays 100% for employee dental insurance, and 70% of dependents on the plan.
Vision Benefits
Yapta pays 100% for employee vision insurance, and 70% of dependents on the plan.
Health Insurance Benefits
Yapta pays 100% for employee medical insurance, and 70% of dependents on the plan.
Life Insurance
Yapta pays 100% for every full-time employee to receive up to $75,000 of Life Insurance.
Retirement & Stock Options Benefits
401(K)
Yapta offers a 401(k) plan to all full-time employees.
Company Equity
Yapta may offer stock options upon hire or promotion.
Child Care & Parental Leave Benefits
Remote Work Program
Yapta provides the option to Work From Home on Wednesdays.
Family Medical Leave
Yapta follows FMLA guidelines for all eligible U.S. employees.
Vacation & Time Off Benefits
Generous PTO
Eligible full-time employees (0-5 years of service) accrue 17 days. Eligible full-time employees (5+ years of service) accrue 22 days.
Paid Holidays
Yapta observes 9 Company Paid Holidays, and provides an additional Floating Holiday.
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Fitness Subsidies
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