As the world’s leading SaaS platform for managing and automating collaborative work, Smartsheet is the best way for businesses to plan, collect, handle, automate, and report on work, enabling them move from idea to impact fast. Over 100,000 customers, and millions of information workers, trust Smartsheet to help them accelerate business execution, enhance collaboration and visibility, and empower individuals to achieve more. 

Our customers use Smartsheet to communicate and collaborate with their team members, partners, other organizations and their own customers. Customers expect easy, secure identity integration with their existing systems, robust and flexible permissions to control what actions people can take in their solutions, and to be able to share with anyone in the world. Whether it’s a marketing firm sharing project status with multiple customers, or a project lead asking for updates on a specific task to someone out in the field, we need to make sure the right folks get the right info to get things done quickly. We are looking for an experienced product manager to lead our vision in this area.

Role

This is a critical, high visibility role with significant business impact. Your chief responsibility is to define a roadmap and deliver new capabilities for customers in the areas of User Signup and Sign in, SSO Integration, Sharing and Permissions. You will ensure that 

• New customer signups are fast, efficient and effective

• Enterprise customers can manage logins via SSO and enterprise policy

• Sharing is delightful for customers

• We have the right permissions model to enable customers to build robust and secure solutions.

This is a vital role in a collaborative environment. Your success will be measured on improvements to critical success metrics, user engagement and happiness, your ability to drive projects from concept through completion, and your skills working with customers and colleagues.

Responsibilities

• Create a compelling vision for your portfolio of features, break down the work into a well-prioritized plan, and execute

• Assess opportunity, project feasibility, approach, scope

• Define detailed product requirements

• Manage ongoing trade-offs in market fit, usability, cost, and performance

• Drive project through to completion, providing detailed progress metrics during build and thorough, insightful analysis of results post-launch

• Analyze market and competitive trends to inform new recommendations

Qualifications

We are looking for great teammates who are driven, dedicated, passionate about the space, our business and the opportunity, and are effective problem solvers able to execute with little supervision. Preferably, you will have:

• 4+ years experience as a product manager for a software product, B2B or B2C cloud experience strongly preferred

• 4+ years experience as a product owner on agile development teams

• Experience in Identity or related technical areas preferred

• Experience working with UX and engineering teams; deep commitment to customers and team collaboration

• "Roll-up-your-sleeves" entrepreneurial, startup attitude, plus passionate drive and extraordinary ability to communicate with customers, colleagues, and executives

• Passion for web-based business software

• Ability to understand, evaluate and discuss technical concepts

• Experience with agile development processes and frequent product release cycles

About Smartsheet

Smartsheet is a rapidly growing SaaS company with over 95,000 customers across the globe, aiming to change the way businesses manage their work and collaborate. Smartsheet’s online application combines the ease of use of a spreadsheet with collaborative file sharing and discussions, visual timeline management and automated workflow capabilities. It’s used to manage diverse types of work including projects, programs and core business operations.

Equal Opportunity Employer 

Smartsheet is an Equal Opportunity Employer. Individuals seeking employment at Smartsheet are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.

We know that applying to a new role takes a lot of work and we truly value your time. We’re looking forward to reading your application.