Company Description

Accolade is a personalized health and benefits solution that dramatically improves the experience, outcomes and cost of healthcare for employers, health plans and their members. With a unique blend of compassionate advisors, clinical experts and intelligent technologies, we engage individuals and families in their health, establish trust, and influence their decisions at every stage of care. Accolade connects the widest array of personal health data and programs to present a single point of contact to the most effective health and benefits resources, while coordinating with providers at every step. Accolade consistently achieves 70 and higher Net Promoter Scores, 98% consumer satisfaction ratings, and up to 15% employer cost savings. Accolade has been recognized as one of the nation’s 25 most promising companies by Forbes, a fastest-growing private healthcare company by Inc. 5000, and is consistently rated a Top Workplace across the country. For more information, visit accolade.com.

Job Description

As a core member of Accolade’s product management organization, you will be responsible for driving the product roadmap, planning, requirements and execution of partner integrations into the Accolade Ecosystem. You will shape, and execute on, partner integrations that strengthen the ecosystem and enhance the digital experience for Accolade users. You’ll strive to create unification between user needs and ecosystem opportunities while balancing cross-functional stakeholders – both internal (sales, marketing, engineering) and external (customers and partners). A relentless commitment to revolutionizing healthcare and excitement to take on new challenges is a must. We want someone with the talent, creativity and leadership to take Accolade into the next chapter.

A day in the life…

• Own the product roadmap and backlog. Make tough strategic and tactical prioritization decisions while helping the company think long-term. Build trust with stakeholders by maintaining a clear, accurate roadmap
• Break down the work into manageable components, delivering incremental value to our customers and users
• Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction
• Collaborate across teams. We win or lose as a company. Product managers play a critical role in creating alignment between engineering teams, clinical leadership, process teams and stakeholders. A collaborative attitude is essential to the job
• Collaborate with engineering leadership to ensure alignment on resources, scope, and priorities in order to ensure timely and high quality delivery against the product roadmap
• Collaborate with partners on planning and execution of ecosystem integration
• Own the metric measures (KPIs) used to define success for your product and make measures visible to all stakeholders and interpret them into actionable conclusions
• Discover and develop new opportunities and increase product value

Qualifications

What we are looking for…

• BA/BS in Computer Science, experience with employer benefits systems, some related technical or scientific field and/or MBA
• 7+ years of product management or equivalent experience with demonstrated ability to discover opportunities, and then define and deliver products
• Hands on experience in agile software development
• Background or experience in health care, employer benefits, and/or working in complex content management environments
• Strong data and analytics background
• Strong technical abilities. You are intimately familiar with SaaS development practices used to build and deploy modern software applications
• Prior experience with health care application providers and strong experience of healthcare technology marketplace
• Exceptional written and oral communication and presentation skills
• Demonstrated ability to lead multidisciplinary teams and projects using agile methodologies and embracing a lean start-up philosophy
• Strong customer and stakeholder empathy. You must be not only the voice of the customer, but at various times the voice of marketing, finance, engineering, support and ops. You must be able to channel many points of view
• Understanding of the technical architecture of complex and highly scalable web / mobile applications products
• Domain expertise in application lifecycle management, continuous delivery, launch/deployment, devops, application development, web application operations, PaaS, IaaS, cloud services
• Successful startup experience and / or scaling a business is strongly desired

Additional Information

What is important to us

Creating an enduring company that is hyper-focused on our culture and making a meaningful impact in the lives of our employees, members and customers. The secret to our success is:

We find joy and purpose in serving others

Making a difference in our members’ and customers’ lives is what we do. Even when it’s hard, we do the right thing for the right reasons.

We are strong individually and together, we’re powerful

Trusting in our colleagues and embracing their different backgrounds and experiences enable us to solve tough problems in creative ways, having fun along the way.

We roll up our sleeves and get stuff done

Results motivate us. And we aren't afraid of the hard work or tough decisions needed to get us there.

We’re boldly and relentlessly reinventing healthcare

We're curious and act big -- not afraid to knock down barriers or take calculated risks to change the world, one person at a time.

All your information will be kept confidential according to EEO guidelines.