Senior Product Manager - Passbook at Remitly

| Seattle
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At Remitly, we help people around the world send over $6 billion around the globe inspired by our mission to accomplish our promise to immigrants to send money across the world. Sending money is faster, easier, and costs less with our all-digital money transfer platform. We want to transform the lives of immigrants and their families by providing the most trusted financial service products on the planet. At Remitly, your work has a direct and positive impact on people around the globe. Your work matters, every day.

About the team:

The Passbook team is a startup within Remitly, with the best parts of working for a startup and the best parts of working for a later stage technology company. In early 2020, we launched Passbook, banking designed for immigrants. It’s easy to open an account with documents immigrants already have, built for travel back home and abroad, has no monthly fees, and makes remittances faster and cheaper than ever. Our mission is to create the most loved and trusted banking partner to immigrants globally. And we’re just getting started.

About the role:

In addition to spending time building value for customers through traditional consumer product management, you will also own Passbook's product partnerships: managing relationships with existing partners, evaluating new partners, and deciding when we build v.s. buy. You will report to our Head of Product.

You will:

  • Manage relationships with existing partners, and create the roadmap for how we can bring more value for customers through new or improved partner integrations
  • Lead product development end-to-end: from evaluating and selecting partners, to gathering data and customer insights to determine the customer problem and opportunity, to partnering with design and engineering on ideation, design and product delivery, to partnering with product marketing on launch planning
  • Partner with other teams (design, engineering, marketing, customer service, fraud and risk, compliance, and business operations) to lead and execute on initiatives that improve results for customers and the business

You’ll have:

  • 3+ years Product Management Experience building and shipping customer facing product
  • 3+ years experience in managing your company's relationship with other partners, e.g. account management, program management
  • Experience partnering with designers and engineers on building mobile apps, including solution design (wireframe and identify several possible solutions to the customer problem) and technical product management (develop product plans to ship a high-quality product on time). 
  • Experience conducting user research and analyzing data to inform product strategy and user experience and making data-informed and customer-centric decisions 
  • A hunger to always build a better customer experience 

Extra Credit:

  • Experience in FinTech, regulated industries, or consumer products
  • Fluency in another language, especially Spanish
  • Experience localizing product experiences for customers in or from any of the 50+ countries Remitly sends to
  • SQL

Our benefits:

  • An extraordinary team with a manager who will invest in your career
  • Unlimited paid time off
  • Health, dental, and vision benefits + 401k plan with company matching
  • Company contributions to your HSA or FSA plan, if you choose one
  • Continuing education and corridor travel benefits
  • Opportunity to support students through the Remitly Scholars Program

Remitly is an Equal Opportunity Employer. Equal employment opportunity has been, and will continue to be, a fundamental principle at Remitly. We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman’s potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

Remitly is an E-Verify Employer.

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Technology we use

  • Engineering
  • Product
    • GolangLanguages
    • JavaLanguages
    • KotlinLanguages
    • PythonLanguages
    • ReactLibraries
    • JIRAManagement

Location

Remitly' is in the heart of downtown Seattle. Situated near tons of bars and restaurants, with easy access to public transport, it's an ideal location

What are Remitly Perks + Benefits

Culture
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Remitly's executive leadership is as diverse as our staff, and our Director of Diversity & Inclusion is focused on continuous improvement of our D&I initiatives.
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
At Remitly, our nine affinity groups are open membership - any employee who self-identifies, self-affiliates, or is an aspiring ally who wants to connect, learn, and share is welcome to join!
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Mental Health Benefits
Remitly partners with Modern Health to provide enhanced employee benefits that support a holistic approach to employees' well-being. This includes sessions with licensed therapists for clinical needs.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Remitly offers the opportunity to purchase stock options through its Equity Incentive Plan.
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Acme Co. provides employees with a flexible work schedule that includes Flexible start and end times.
Remote Work Program
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 20.5 weeks of family medical leave.
Company sponsored family events
Remitly sponsors family-oriented events semi-annually (e.g., holiday party and company picnic).
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
All King County-based employees receive the ORCA Card transportation benefit on day one. The ORCA Card can be used on all regular buses, Regional Rail, and a few other modes of transportation.
Company Outings
Acme Co. hosts company outings Semi-annually.
Game Room
Our game room includes Ping Pong, Foosball.
Stocked Kitchen
Remitly has a fully stocked kitchen including unlimited snacks, coffee, tea and the flavored Bevi water you can handle.
Happy Hours
Virtual happy hours are hosted At team's discretion.
Parking
We offer employees a parking subsidy in the building's below-ground garage.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like The ability to attend job related conferences and seminars.
Diversity Program
Lunch and learns
Remitly hosts lunch and learn meetings on occasion.
Cross functional training encouraged
Promote from within
Continuing Education stipend
We offer $1000 annualy for continuing education.
Time allotted for learning
Remitly allows employees to set aside 8 hours of designated learning and development time, per employee, per month.
Online course subscriptions available
Customized development tracks
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