Global Forecast and Analytics Senior Manager
Company Description
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.
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Job Description
This position will be aligned to our ServiceNow Waltham office with a flexible work persona.
What you get to do in this role:
Organize, and manage business operations for the global Sales function, including handling executive-level special projects and working collaboratively and cross-functionally with other global functions and business teams. The Global Forecast and Analytics Senior Manager interacts with virtually every aspect of the company, with some members embedded within other teams. Focus on clean, accurate reporting as deal complexity grows. This is a highly matrixed organization operating in a dynamic, high-growth global business environment.
- Owns forecast and inventory burndown projections for ServiceNow's MSP business
- Owns data cleanliness in support of MSP business and overall forecast
- Support creation of CRPO and forecast readouts readouts including Global Forecast w/MSP allocation
- Data analysis, updates and execution in support of a clean summary and forecast on a daily, weekly, monthly , quarterly basis
- Execute operational aspects of the Global Forecast Operational Cadence, including weekly forecast emails, analysis, operational dashboards, monitoring and measurement of communications activities
- Support consistency across the GEO Reporting teams, with a focus on scale, analysis and usability
- Work directly with global sales ops leadership to ensure focus and cleanliness in read outs on key reporting metrics
Qualifications
Our ideal candidate:
- 7+ years relevant work experience; prior experience in operational roles, including project and budget management; demonstrated track record delivering business and organizational outcomes
- Self Starter-Able to problem solve and trouble shoot through to resolution
- Sharp business judgment, ability to see "big picture" and to prioritize
- Executive presence, strong verbal and written communication
- Ability to manage change and ambiguity with an action-orientation/drive - must thrive in a dynamic global environment
- High energy, strong work ethic, disciplined execution skills, willingness to do whatever it takes to deliver results
Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.
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For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
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