Business Controls Reporting & Analytics Lead

| Seattle | Hybrid
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Who we are:
Shape a brighter financial future with us.
Together with our members, we're changing the way people think about and interact with personal finance.
We're a next-generation fintech company using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The First Line of Defense (1LOD) Business Controls team assumes the role of a facilitator and advisor to business process owners, guiding them in understanding the correlation between effective risk management and operational efficiencies. Our objective is to foster a comprehensive comprehension of risk considerations that drive resilience and ensure compliance with applicable laws and regulations. In alignment with the overarching priorities of our company, we contribute significantly to maintaining a safe and sound operational environment. Furthermore, we actively participate in the evaluation and assessment of risk factors to support strategic decision-making. Simultaneously, we support the strategic advancement of scalable initiatives in people, processes, and technology.
The Business Control Testing (BCT) team is responsible for executing control testing activities to evaluate the effectiveness of SoFi's Internal Controls. If you possess a commitment to meticulous risk oversight, regulatory adherence, and a keen interest in the evaluation and assessment of risk landscapes, we invite you to consider this opportunity within our team.
The role:
SoFi is seeking a BCT Reporting & Analytics Lead within the 1LOD Business Controls, reporting to the Head of Business Control Testing & Reporting. You will play a pivotal role in advancing risk management and reporting through strategic data analytics. This position offers a unique opportunity for you to contribute to the evolution of risk practices within the organization, supporting the identification, assessment, and testing of controls, as well as assisting in special projects, as necessary. This is a hands-on, creative role on a growing team with a vast opportunity to further expand the functions capabilities, efficiency, and effectiveness. You will also help establish or update inventories, taxonomies, workflows/ processes, etc. to support and drive consistent risk management activities.
What you'll do:

  • Develop and execute data analytics and reporting routines aligning with key risk programs such as Risk and Control Self-Assessment (RCSA), Issue Management, and Operational Risk Events.
  • Design, develop, and implement a robust reporting framework for control testing activities to provide comprehensive insights into the effectiveness of controls and related risk programs.
  • Implement and maintain data analytics processes for 1LOD risk management execution, continuous monitoring, and reporting, integrating insights from various risk programs.
  • Proactively establish connections with key data owners to enhance metadata understanding and the effective execution of risk programs.
  • Build and maintain the risk dashboard as a dynamic tool providing risk intelligence and insights into the overall health of the business and routine reporting, ensuring compatibility with various 1LOD risk programs.
  • Establish efficient and automated methods to analyze large volumes of data, identifying outliers, anomalies, patterns, and trends to evaluate control design and effectiveness, considering the context of risk programs.
  • Identify, design, and develop data extract techniques to support 1LOD risk management and testing activities within Business Controls, and drive enhancements in operational efficiency, and ensuring seamless integration.
  • Collaborating with the risk partners, and business/functional area management to identify appropriate data sources for analytics and support various risk programs.
  • Automate control testing processes and develop techniques for continuous monitoring, enabling the analysis of large data volumes within the context of risk programs.
  • Define how automation and continuous monitoring fit into the overall workflow of Business Controls, including risk assessment, testing, and reporting, addressing the unique requirements of risk programs.
  • Support talent upskilling efforts within Business Controls, enabling team members to enhance their data analytics competencies, with a focus on skills relevant to risk programs.
  • Produce regularly scheduled or ad-hoc reports to communicate progress and assess the effectiveness of the Business Controls program, incorporating insights from risk programs.
  • Partner with peers in compliance, SOX, 2LOD, and internal audit to align data analytics efforts with broader risk management objectives to ensure we are continuously improving and integrating insights.

What you'll need:

  • Bachelor in a quantitative or related field (e.g., Mathematics, Data Science, Statistics, Economics, Finance, etc.); Master of Science in Information Technology degree a plus.
  • 8-12 years of experience in risk management in financial services, technology, and/or banking operating environments.
  • Experience in collecting diverse data points from multiple sources, (i.e. data warehouses, systems, tools) and crafting reporting packages presented to company Board of Directors and senior management.
  • Experience in the financial services or FinTech industry.
  • Experience with business analytics, report creation, data validation, key performance indicators, metrics, and data warehousing.
  • Knowledge of regulatory and compliance standards.
  • Strong statistical and analytical skills and prior experience leveraging large and complex datasets for driving business decisions.
  • Demonstrated experience with SQL, SAS, BI/Reporting Platforms: SAS, R, Python, Tableau, Power BI, QlikView, SSRS, Business Objects, Databricks and Alation.
  • Strong communication and interpersonal skills. Ability to collaborate with cross-functional teams, build strong relationships, and ability to influence at different levels.
  • Demonstrated ability to apply knowledge of regulatory compliance and industry best practices to consult and provide insight and guidance.
  • Ability to work in a fast-paced environment
  • Ability to balance multiple critical priorities simultaneously.

Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

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Technology we use

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The office is located in Pike Tower, just five blocks from Pike Place Market, and houses some of our Engineering, Design, and Product teams - including engineers, product managers, and other technical functions.

An Insider's view of SoFi

How would you describe the company’s work-life balance?

SoFi (and the fintech industry) are incredibly fast-paced. Many people faced burnout during the pandemic, so SoFi implemented SoFridays, where we are encouraged to block out time on Friday without meetings and even sign off early. I’m grateful and proud to work for a company that puts its employees first.


Associate Talent Brand Specialist

What does your typical day look like?

No two days are the same, which I love! I spend most of the day working on projects that are directly connected to our company-wide priority #1 ; which is to create a durable culture where people love to work. Things like creating a Diversity, Equity and Inclusion site, managing our careers page, and hosting events that bring our culture to life.


Principal Talent Brand Manager

How does the company support your career growth?

SoFi is committed to creating development opportunities for our employees. Our mentorship program, GROW, seeks to inspire, empower, and elevate underrepresented employees by fostering 1:1 professional relationships with a mentor to receive real-time, active coaching, key business knowledge, and advocacy in support of their professional journey.


Tech Recruiter and GROW Co-Founder & Lead

What are SoFi Perks + Benefits

SoFi Benefits Overview

We’re committed to fostering an environment where employees understand how they’re doing, where they’re going, and how to get there—with compensation programs designed to attract, retain, and reward talented people who believe in our mission.

Volunteer in local community
Launching in February 2022 we will offer employees up to 16 hours a year to volunteer for causes they are most passionate about in order to support the communities in which we live and work.
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
SoFi offers flexible schedules for all employees, including a hybrid in-office/work-from-home environment. We also have SoFridays where we encourage employees to sign off early when they can.
Remote work program
Employees are encouraged to work with their manager to determine the best future work environment - full-time remote, hybrid, or full-time in office.
Highly diverse management team
We have set an ambitious goal of increasing URG representation in management to 50% by 2023. As of 10/1/2021, 37.5% of our managers identify as an underrepresented group.
Mandated unconscious bias training
Required for all employees as part of our DE&I programs to educate our workforce, enable them with the tools to eliminate unconscious bias, and to ensure fairness & clarity in hiring and retention.
Diversity manifesto
Diversity employee resource groups
SoFi proudly sponsors eight employee resource groups, called Circles. These groups build high-trust relationships and foster a sense of belonging for the diverse communities represented at SoFi.
Hiring practices that promote diversity
We anchor our interview process to identified success competencies associated with each role vs informal interviewing.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
SoFi's Flexible Spending Account (FSA) lets employees pay for dependent care and eligible out-of-pocket healthcare expenses with pre-tax contributions of up to $2,750 annually.
Disability insurance
SoFi's disability insurance benefit is 60% of an employee's base salary up to a maximum of $5,000/month for short term disability, and $10,000/month for long term disability.
Dental insurance
SoFi's Delta Dental plan provides employees the flexibility to choose any dentist in‐network or out‐of‐network and still receive benefits.
Vision insurance
SoFi's vision plan provides 100% coverage for annual eye exams through VSP choice doctors, plus offers additional discounts for frames and laser vision repair.
Health insurance
SoFi employees receive comprehensive health, vision, dental, life insurance, and disability benefits—as well as flexible time off, fitness, fertility, and family planning options.
Life insurance
SoFi pays for 1 times employees annual salary for Basic Life and AD&D Insurance, and employees have the option to purchase additional life insurance.
Pet insurance
Employees have the choice of 2 plans with 50%, or 70% reimbursement on vet bills including accidents, illnesses and hereditary conditions up to $7,500 annually.
Wellness programs
SoFi offers a variety of benefits to support employees and their families in attaining and maintaining good health — both physically and mentally. Incl: health club discounts, therapy, and more.
Mental health benefits
SoFi partners with Modern Health, which provides support to help people reduce stress, feel more engaged, and be happier. Employees and dependents can receive up to 6 therapy sessions + other support.
Financial & Retirement
SoFi's 401(k) retirement plan helps our employees set aside income they will need in the future.
Company equity
SoFi offers stock options through its employee profit sharing program, including vesting over a four-year period.
Performance bonus
SoFi's performance bonus plan is paid out quarterly when employees meet targets set by their direct supervisors.
Child Care & Parental Leave Benefits
Childcare benefits
Through, parents have access to in-home or in-center vetted and subsidized care for your children when regular care is not available.
Generous parental leave
SoFi will provide up to 8weeks of paid parental leave to employees following the birth of an employee’s child or the placement of a child with an employee in connection with adoption or foster care.
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
We offer unlimited PTO for all full-time, non-exempt employees.
Paid volunteer time
Coming soon through SoFi Gives - our new volunteer program that includes time off for employees to volunteer.
Paid holidays
Paid sick days
SoFi offers a variety of comprehensive paid sick days based on employee location and employment type.
Office Perks
Commuter benefits
SoFi's commuter benefits can help employees save money by paying for commuter expenses with pre-tax dollars up to $270 per month.
Company-sponsored outings
Pre-COVID-19 pandemic we had annual holiday parties, team offsites, and more. With COVID, we have zoom talent shows, take your parents/children to work zoom events, and more!
Free daily meals
SoFi provides catered lunches at some locations and offers lunch cards to those employees where catered lunch is not provided in the office.
Free snacks and drinks
All SoFi offices have stocked kitchens included unlimited snacks, coffee, tea, Kombucha, and beer on tap!
Some meals provided
SoFi provides catered lunches at some locations and offers lunch cards to those employees where catered lunch is not provided in the office.
Company-sponsored happy hours
SoFi encourages employees to hang out after work!
Fitness stipend
SoFi offers employees more convenience, flexibility and gym options, thanks to our partnership with Gympass.
Professional Development Benefits
Job training & conferences
SoFi offers frequent training, mentorship opportunities, and leadership programs to develop our people. We also cover tuition costs for approved programs, up to $5,250 per year.
Tuition reimbursement
SoFi offers frequent training, mentorship opportunities, and leadership programs to develop our people. We also cover tuition costs for approved programs, up to $5,250 per year.
Lunch and learns
Each organization at SoFi offers regular lunch and learns to give employees visibility to company & industry leaders.
Promote from within
Mentorship program
SoFi's Grow Mentorship program seeks to inspire and elevate our most underrepresented employees by fostering professional development and by giving allies the chance to take action.
Continuing education stipend
We want to help our employees achieve financial freedom, just like our members. That’s why we contribute $200 per month toward your student loans to help pay down student debt,
Customized development tracks
Paid industry certifications
This perk depends on the organization, but our Engineering, Product & Design, plus Operations team offers top performers paid industry certifications to develop their careers.

Additional Perks + Benefits

Our people are our greatest differentiator - if we take care of our people, they will take care of our members. That's why we offer comprehensive, flexible benefits and perks that support their physical, mental, and emotional wellbeing so they can bring their best selves to work.

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