Applied Research Scientist

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The Opportunity:

Flexport is looking for a creative, technically-minded Applied Research Scientist (ARS) who is motivated to solve some of the world’s most challenging problems in global trade.   

Data is at the heart of our business, and as an Applied Research Scientist, you will work to evaluate and provide insights into our physical and digital products. In collaboration with multidisciplinary product, engineering, and business/operations teams, you will apply advanced quantitative methods to deliver data-driven insights and automated decision-making in Flexport’s freight forwarding products. 

Our business, product, and engineering teams collaborate closely with our Applied Research Scientists to share domain knowledge, test hypotheses at scale, and develop promising solutions that can be quickly and widely deployed. We are passionate about providing effortlessly accessible intelligence and actionable insights to our end users. Our ideal candidate is: self-motivated, highly analytical, technically excellent at writing code, and passionate about delivering cutting-edge solutions.  

You Will:

  • Work collaboratively with product, engineering, and business to:
    • find opportunities to improve and enhance our technology products, 
    • understand Flexport’s business and operations processes to identify impact opportunities, and
    • translate ambiguous business requirements into the right technical/quantitative solution.
  • Perform requirements gathering and data gathering & analysis.  
  • Research prior work to inform and develop models and algorithms and quantify appropriate metrics & targets.
  • Perform R&D of new models/algorithms and refactor ML/OR solutions to support scalable production deployment. 
  • Deliver compelling data-driven solutions to support automated decision-making at scale.
  • Work with large and complex data sets. Solve difficult data analysis problems by applying advanced analytical methods as needed. 
  • Develop prototype data analyses and data assets iteratively as needed to generate actionable insights. 
  • Communicate findings to technical collaborators and business stakeholders. 
  • Drive and hands-on contribute to model/algorithmic development.  

You Should Have:Minimum Qualifications

  • Ph.D. (or equivalent industry or research experience) in quantitative fields, such as Operations Research, Computer Science, Mathematics, Statistics, etc. 
  • 3+ years of hands-on experience in predictive and quantitative modeling and analysis.
  • Experience and a strong background in algorithm design, engineering, and implementation.
  • Experience and a strong background in optimization methods for solving linear, mixed-integer, and dynamic programs, or inventory management and revenue management.
  • Experience in business analytics, forecasting, pricing, or supply chain planning, emphasizing quantitative modeling and analysis.
  • Software development experience using general-purpose programming languages like Python, Java, or C/++, C#
  • Experience working with large data sets and knowledge of tools for big data analytics (e.g., SQL, Python, Perl, or Ruby).

Preferred Qualifications

  • Advance knowledge in one of the following areas
    • Designing and implementing optimization models and algorithms for large-scale discrete/combinatorial problems (e.g., vehicle routing, inventory planning, scheduling, network design, scheduling, and facility location) 
    • Designing and implementing solutions for dynamic pricing, multi-period inventory management and assortment optimizations.
  • Proven object-oriented design and implementation skills (Python, Java, and C++)
  • Some experience in machine learning and statistical techniques such as classification, clustering, regression, statistical inference, collaborative filtering, and experimental design.
  • Some experience in business analytics, forecasting, or supply chain planning, emphasizes quantitative modeling and analysis.
  • Strong research track record with contributions to research communities via publications in top conferences and journals and code contributions in open source communities such as COIN-OR, scikit-learn, CLTK, NLTK, etc.

About Flexport:

We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital, and Y Combinator. We’re excited about the three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019.

Worried about not having any freight forwarding experience?

  • Don’t be! We’re building the first Operating System for Global Trade. That’s why it’s incredibly important for us to bring people from diverse backgrounds and experiences together with our industry veterans to help move the freight forwarding industry forward.
  • What’s freight forwarding, and why does it matter? Freight forwarding is the coordination and shipment of goods from one place to another and it’s what makes global trade possible. Flexport is on a mission to make global trade easier for everyone because we believe it can help connect the world and break down economic barriers.
  • We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one-week intensive onboarding program designed specifically to set every new Flexport employee up for success.

At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a diverse, dedicated, and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

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Location

Our office is right in the heart of historic Seattle, steps from Pike Place Market and surrounded by food, music, art, and ocean and mountain views.

An Insider's view of Flexport

What’s the vibe like in the office?

The Seattle office is incredibly collaborative, fun, and full of energy. Whether it’s spinning a prize wheel for birthday gifts or having offsite events on a boat, our office always finds ways to come together and appreciate one another for the work that we do.

Dylan

Data Operations Associate

What projects are you most excited about?

I’m excited to be working on improving the performance of our teams using data-driven analysis. Combining what I already know about data with everything I still have to learn about operations will be a great challenge that I'm ready to take on!

Seema

Data Operations Associate

What makes someone successful on your team?

Knowing how to be a team player. At Flexport, you can't grow the business alone. That means dropping what you’re doing to help the person next to you, dive head first into a problem, and take initiative when you see a gap. The people on our teams come from a diverse pool of work experience, so there's always someone who can offer their expertise.

Cayla

Global Operations Manager

How do your team's ideas influence the company's direction?

Flexport is customer-obsessed, and thus our direction must be influenced by the ever-changing needs of our clients. Our teams collaborate closely with our clients to learn what truly impacts their supply chains, and it's our responsibility to unlock and create value by funneling those insights into our own work and throughout the rest of Flexport.

Pete

Senior Global Operations Manager

How does the company support your career growth?

The opportunities to grow your career at Flexport are vast. Expansions globally and domestically provide you the ability to master your work, but also expand your day to day and round out your experience. In addition, weekly meetings with your manager provide you the opportunity to state your career goals and discuss ways to achieve them.

Aaron

Global Operations Associate

What are Flexport Perks + Benefits

Flexport Benefits Overview

Flexport is an employee forward company. We know that life comes first and want you to take the time you need with our flexible paid time off program. We offer 100% covered health, vision, and dental insurance, 401K, performance bonuses, stock with a 10-year tax option, commuter benefits, a generous maternity (18 weeks with a phase back program that offers reduced hours and flexible schedule during their first month back) and paternity leave (8 weeks), free lunch and snacks, dog-friendly offices, pay equity, career advancement, and more.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Financial & Retirement
401(K)
Company equity
Performance bonus
Child Care & Parental Leave
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Vacation + Time Off
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Relocation assistance
Onsite gym
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program

Additional Perks + Benefits

We're proud that we collectively speak over 40 languages and live on 3 continents. We strive to create a workplace where candidates, employees, and all community members within Flexport’s ecosystem of connected organizations are encouraged to share their stories, celebrate their cultures, and learn from one another. Joining Flexport means joining a truly global community.

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