Business Analyst I at Subsplash

| Seattle
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Business Analyst I

About Subsplash

Based in Seattle, Subsplash is an exciting award-winning team of 140+ mission-driven people who are committed to our core values of humility, innovation, and excellence. Founded in 2005, we’ve pioneered the market with the first ever church mobile app. Since then, we’ve been working together to build The Ultimate Engagement Platform™ for churches, Christian ministries, non-profits, and businesses around the world. We find excitement in serving our 12,000+ clients, creating impactful products, and delighting the 40 million real people who use our platform every day. Subsplash has won awards for best mobile experience, been voted top 100 Washington's Best Workplaces by the Puget Sound Business Journal, created some of the most downloaded apps of all time, and built enterprise software for world-class brands like XBOX, Microsoft, Samsung, Expedia, and Cisco; yet, at the end of the day, we love making a lasting impact and a difference in our world.

Working at Subsplash is more than just a job; we are a team of people who are courageous, inventive, and passionate about doing meaningful work every day. Don’t take our word for it—head to Glassdoor and see for yourself!

About the Team

The Business Development Team at Subsplash is all about driving revenue and growing relationships with prospects and clients. We are constantly striving to find ways to connect with clients and fulfill their needs through our product, and communicate the value of what we offer. The Business Development Team is a high-energy, Friday think-tanking, relationship-based, enthusiastic team with clear goals and incentives linked to team and company success. Our team likes a little healthy competition now and then, both on and off the spikeball court. If you enjoy working with teams of positive, encouraging people who are driven to win, this just might be the right fit for you!

About the Role

As a Business Analyst, you will report to the Business Operations Manager. You will be responsible for becoming an expert on many key data sets within the company, driving their development and cleanliness, and providing analysis that enables everything from strategic decision making to daily key performance metrics. You will closely ally with other departments as well, especially Finance and Product, with the goal of bringing greater clarity into both our business forecasting and present customer platform utilization. Your contribution to the team will be key to driving forward the level of excellence in which the Business Development Operation team functions.

Top 3 Key Outcomes in Year 1

  1. Implement systems that allow for effective data-driven decision making.
  2. Develop financial, operational, and technical reporting metrics for historical trend analysis and forecasting.
  3. Identify efficiencies and develop scalable processes in sales operations roles. 

Your Priorities 

  • Retrieve and analyze data using Excel, Salesforce, and other data management/BI systems 
  • Efficient management of several request queues, resolving issues and engaging with appropriate stakeholders as needed
  • Utilizing disparate sets of data to determine the best path forward
  • Resolving issues quickly and effectively, including providing detailed explanations on a variety of topics
  • Ensure all established policies, procedures, and governance are followed
  • Being a voice and advocate for our customers, employees or other stakeholders when something isn’t adding up
  • Perform general data imports and data management
  • Provide ad hoc analysis for internal customers to answer business questions


  • Bachelor's degree required, preferably in Business or a related field
  • Intermediate Excel knowledge including experience with Pivot Tables, VLOOKUP, and SUMIFS functions, (Macros a plus)
  • Experience with Salesforce, BI/Data visualization tools (Tableau preferred)
  • Ability to communicate effectively across all functions and levels of the organization
  • Strong verbal and written communication skills
  • Strong quantitative, analytical, and organizational skills
  • Strong attention to detail
  • 2+ years of relevant experience in either customer service, sales operations, or incentive compensation is a plus
  • Highly inquisitive and data-obsessed
  • Experience working independently and a natural self starter


Generous Paid Time Off, Medical Coverage, Dental Coverage, Vision Coverage, 401k (with employer match), Free Smoothies and Snacks, Optional Work-from-home Thursdays, Public Transportation Subsidy.

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Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • PHPLanguages
    • SwiftLanguages


Subsplash is located in the Interbay neighborhood along major bus-lines with just a short walk to other neighborhoods & local food in Seattle!

An Insider's view of Subsplash

What’s the vibe like in the office?

We celebrate victories, support each other like family, & are all working toward a common goal. Open communication spreads excitement throughout the company as we hit milestones, share innovative ideas & strive for excellence. There is a thread of positivity & kindness in all that we do which sets us apart and allows for the best work-life balance!


Senior Designer

What kinds of technical challenges do you and your team face?

On the Product Team, we have the unique opportunity to build high performant software that supports thousands of unique iOS and Android apps and the millions of end-users who use them. We face the daily challenge of building systems, APIs, and user interfaces that emphasize performance, versatility, and clarity to bring delight to all our clients.


Software Engineer

How has your career grown since starting at the company?

I’ve experienced tremendous growth in product management experience and skills, from business models to learning SQL to running beta tests. I’ve also had the opportunity to take on formal authority, moving from an ‘IC’ role to a manager of five fantastic employees, while building informal influence throughout a rapidly growing company.


Manager of Project & Program Management

What are some things you learned at the company?

Subsplash has taught me how to listen & prioritize. Through conversations with prospective clients, I've learned how to ask intentional questions & listen well. As I juggle tasks, I've learned to better manage my time with competing priorities. From a platform standpoint, the learning never ends with the constant innovation I witness every day!


Ministry Consultant II

What are Subsplash Perks + Benefits

Subsplash Benefits Overview

At Subsplash, our benefits + perks are designed to bring delight to our employees and their families! Each employee receives a generous amount of vacation (work hard, play hard) but we also want our team members to feel rested and refreshed every day of the week, that's why we give the option to work from home on Thursdays (The perfect opportunity to work in your sweatpants. Just saying.).

We strive to offer the best healthcare at the lowest cost possible and we offer a variety of plans to best suit the individual's personal and family needs.

We frequently have company-wide catered lunches, events, team-building activities and not to mention a healthy serving of spontaneous parties. On top of that, we keep our kitchen stocked with yummy munchies, healthy fuel, and the freezer is always packed with all the smoothie makings you could ever need.

Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Subsplash's short term disability is covered at 100% with salary continuance. Full-time employees can be rest assured that Subsplash has got them fully covered in times of need.
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Subsplash offers $50,000 of Life and AD&D coverage for all full-time employees. Employees are also able to purchase up to $300,000 supplemental coverage at a very low cost.
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
We offer Work-From-Home Thursdays to all employees.
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Acme co. sponsors family oriented events Quarterly.
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
We call it "creative professional". That means we dress casual and bring our own unique style and spunk to what we wear every day; jeans and sandals are totally acceptable!
Commuter Benefits
Company Outings
Stocked Kitchen
Unlimited munchies (including guacamole. Enough said.), coffee from a local Seattle roaster, tea, fruits and vegetables, all the smoothie ingredients you could ever need, and so much more!
Some Meals Provided
We provide monthly catered lunches
Happy Hours
Professional Development Benefits
Job Training & Conferences
Promote from within
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