Client Data Analyst I
For over 30 years, HMA has been helping Pacific Northwest-based employers administer their own health plans. We believe that good healthcare should improve health, so we support companies in taking better care of their people by taking better care of them. Now is an excellent time to join HMA as our employees are combining purpose, passion, and experience in new and innovative ways to stay ahead of the healthcare curve. We offer competitive pay, comprehensive benefits, professional development opportunities and an entrepreneurial, collaborative, and fun team environment.
How YOU will make a Difference:
As a Client Analyst I on the Client Analytics Team, you will have the opportunity to help make the lives of our internal and external customers easier by providing them with meaningful and insightful reporting to guide them in the administration of their company health plans. Acting as the Subject Matter Expert for client reporting needs, this position will also assist customers with report-related questions and troubleshooting, and will conduct research as needed to determine the appropriate responses.
What YOU will do:
- Analyze and present data and insights to external clients and brokers.
- Respond to requests for standard and custom reports, queries, data extracts or ad hoc reports in a timely manner.
- Coordinate and oversee client reporting needs and manage external customer report implementations, including training for internal and external staff as necessary, and acting as resource and problem solver for clients.
- Develop new reports, revise existing reports, and explore opportunities to improve reporting processes
- Contribute to the Analytics team through standard reporting requirements, team projects, and team trainings
- Independently, conduct research as needed to provide appropriate responses to our customers.
Knowledge, Experience, and Key Attributes needed for Success:
- Bachelor’s degree or 2 years’ experience in development and interpretation of health demographic reports, health care analytics, or health care statistical analysis.
- Moderate to Extensive skill in report development, documentation, testing and deployment.
- Exceptional written, verbal and interpersonal skills, including ability to interpret and explain data for a variety of audiences.
- Mastery of time management and ability to prioritize multiple requests and projects
- Moderate experience in SharePoint and Reporting platforms
- Moderate experience in MS Office Suite (Word, Excel (Macros), Power Point).
- Proven ability to work independently or in a collaborative team environment.
- Familiarity with data visualization tools (Tableau, PowerBi, or other visualization tools).
How we Support your Work, Life, and Wellness Goals
We offer a comprehensive total rewards package including: competitive pay; annual incentive; medical, dental, and vision insurance; 401K retirement plan with match; generous PTO and holidays; an onsite gym facility; a gym subsidy; Life, AD&D, Short-Term and Long-Term Disability Insurances; an Employee Assistance Plan; free parking and easy freeway access to I-405 and I-520; a well-stocked kitchen with subsidized snacks and refreshments; year-round wellness activities; the ability to earn a $500 wellness incentive; monthly events; paid volunteer hours and more!
HMA requires a background screen prior to employment.
Protected Health Information (PHI) Access
Healthcare Management Administrators (HMA) employees may encounter protected health information (PHI) in the regular course of their work. All PHI shall be used and disclosed on a need-to-know-basis and according to HMA’s standard policies and procedures.
HMA is an Equal Opportunity Employer