Client Data Analyst I

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For over 30 years, HMA has been helping Pacific Northwest-based employers administer their own health plans. We believe that good healthcare should improve health, so we support companies in taking better care of their people by taking better care of them. Now is an excellent time to join HMA as our employees are combining purpose, passion, and experience in new and innovative ways to stay ahead of the healthcare curve. We offer competitive pay, comprehensive benefits, professional development opportunities and an entrepreneurial, collaborative, and fun team environment.  

How YOU will make a Difference: 

As a Client Analyst I on the Client Analytics Team, you will have the opportunity to help make the lives of our internal and external customers easier by providing them with meaningful and insightful reporting to guide them in the administration of their company health plans. Acting as the Subject Matter Expert for client reporting needs, this position will also assist customers with report-related questions and troubleshooting, and will conduct research as needed to determine the appropriate responses.  

What YOU will do: 

  • Analyze and present data and insights to external clients and brokers. 
  • Respond to requests for standard and custom reports, queries, data extracts or ad hoc reports in a timely manner.
  • Coordinate and oversee client reporting needs and manage external customer report implementations, including training for internal and external staff as necessary, and acting as resource and problem solver for clients.
  • Develop new reports, revise existing reports, and explore opportunities to improve reporting processes
  • Contribute to the Analytics team through standard reporting requirements, team projects, and team trainings
  • Independently, conduct research as needed to provide appropriate responses to our customers.  

Knowledge, Experience, and Key Attributes needed for Success:  

  • Bachelor’s degree or 2 years’ experience in development and interpretation of health demographic reports, health care analytics, or health care statistical analysis.
  • Moderate to Extensive skill in report development, documentation, testing and deployment.  
  • Exceptional written, verbal and interpersonal skills, including ability to interpret and explain data for a variety of audiences.
  • Mastery of time management and ability to prioritize multiple requests and projects
  • Moderate experience in SharePoint and Reporting platforms 
  • Moderate experience in MS Office Suite (Word, Excel (Macros), Power Point).
  • Proven ability to work independently or in a collaborative team environment.
  • Familiarity with data visualization tools (Tableau, PowerBi, or other visualization tools).

How we Support your Work, Life, and Wellness Goals
We offer a comprehensive total rewards package including: competitive pay; annual incentive; medical, dental, and vision insurance; 401K retirement plan with match; generous PTO and holidays; an onsite gym facility; a gym subsidy; Life, AD&D, Short-Term and Long-Term Disability Insurances; an Employee Assistance Plan; free parking and easy freeway access to I-405 and I-520; a well-stocked kitchen with subsidized snacks and refreshments; year-round wellness activities; the ability to earn a $500 wellness incentive; monthly events; paid volunteer hours and more! 

HMA requires a background screen prior to employment. 

Protected Health Information (PHI) Access
Healthcare Management Administrators (HMA) employees may encounter protected health information (PHI) in the regular course of their work. All PHI shall be used and disclosed on a need-to-know-basis and according to HMA’s standard policies and procedures. 

HMA is an Equal Opportunity Employer 

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Technology we use

  • Engineering
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ParseLibraries
    • ReactLibraries
    • ASP.NETFrameworks
    • Backbone.jsFrameworks
    • AccessDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases

Location

HMA is located on the I-405 and I-520 corridors with free parking and bus access. We are near downtown Kirkland and Bellevue for happy hours & lunch.

An Insider's view of Healthcare Management Administrators (HMA)

How would you describe the company’s work-life balance?

I absolutely love working at HMA because we put people first by bringing a human touch to the health insurance experience by providing direct communication with our Care Team! In addition, HMA fully supports a work/life balance, so the company supports us while we support our members! It's a win for all!

Vonda

Care Manager

What makes someone successful on your team?

One of the greatest things about the HMA culture is it gives me the opportunity to improve current processes and tasks. In addition, our culture encourages ideas and proactivity. This enables me to be fearless in creating various passion projects. Most importantly, the people I work with are very encouraging, collaborative, and friendly.

Isaac

Data Analyst

How do you make yourself accessible to the rest of the team?

I'm happy with the overall vibe of leader communications at HMA. Our leaders offer lots of opportunities to ask questions & don't shy (away) from hard topics.

HMA Team Member

IT Team

How do your team's ideas influence the company's direction?

I feel I can go to any People Leader and talk to them about a concern I may have. I feel supported and confident our Executive Leadership is taking HMA in the right direction. I truly appreciate how quickly HMA responded in the beginning of the COVID-19 crisis, keeping our personal safety at the forefront, above all else!!

HMA Team Member

Success Team

What are Healthcare Management Administrators (HMA) Perks + Benefits

Culture
Volunteer in local community
We are thrilled to offer 1 paid day each year, for you to volunteer at a 501(c)(3) organization of your choice. In addition, we match your 501(c)(3) donations up to $1,000 every year.
Partners with nonprofits
We partner with Bloodworks NW, Hopelink, and others to support our communities.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Hiring practices that promote diversity
We actively recruit a diverse candidate pool and create a respectful culture celebrating uniqueness through education.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Family medical leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Lunch and learns
Promote from within
Online course subscriptions available

Additional Perks + Benefits

HMA offers multiple continuous learning opportunities via Lunch 'n' Learns (industry education) and unlimited access to GO1.com, our learning platform where you can brush up on your technical expertise, learn soft skills, or build your leadership skills, to further your career. Also, for 2021, we are offering training in Fierce Conversation Foundations to every Staff member. We train all of our Leaders in Situational Leadership II and encourage a coaching and development culture across the organization.

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