Data Scientist

| Hybrid
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We believe that mobile voice calls should be secure, engaging, and protected from fraud and robocalls. We believe the phone app is the most outdated app on your smartphone, and that the mobile network - as the largest communications network of any kind - urgently needs a trust and identity layer. You should know who's calling you and why! You should get the calls that are relevant to you (at that time) and none of the ones that aren't. Hiya is building the modern layer for the voice experience. We already serve over 120M users worldwide directly through our apps and in partnership with smartphone makers like Samsung and mobile carriers like AT&T. Are you ready to join our modeling team and help us serve 1B users?

We are hiring a Data Scientist for our predictive modeling team. You'll create statistical and machine learning models that use call traffic and network information to find bad actors. You'll be on a team that includes predictive modelers, data analysts, and technical product managers. 

As a Data Scientist at Hiya you'll:

  • Be super curious and enjoy working on complex analytical problems
  • Build models to identify calls from bad actors in real-time among the 15B calls/month that go through our network
  • Develop new spam and fraud detection systems using machine learning and statistical methods
  • Work closely with engineers to ensure that relevant data is accessible in the platform for models to run in realtime
  • Expand on and maintain a set of tools that can be shared with and used by a team of data scientists
  • Probe into data to understand anomalous behavior we and our customers are seeing in the phone networks
  • Work with modeling tools such as R, Matlab, Python

As a senior member of the team you'll:

  • Have a strong product sense to focus on solutions that we can apply to quickly help Hiya, our customers, and our users
  • Act as a consultant to senior management on issues related to modeling, data, and prediction
  • Be a key contributor to strategic and tactical roadmap planning and product definition
  • Share responsibility for protecting our users privacy by developing and following strict data policies
  • Develop and work with a set of data management tools that increase the efficiency of model development

You don't have to check all the boxes, but we believe these are important requirements for this role:

  • You have research or professional experience developing predictive models
  • Experience developing statistical and machine learning methods
  • You have a PhD, or MS w/ 5+ years industry experience, in mathematics, statistics, physics, computer science, engineering or another similar analytical subject area
  • Experience with quantitative analysis environments such as R, Python, or Matlab. Experience with an ML library such as Keras, Tensorflow, or PyTorch is a plus
  • Experience working with large data sets in a cloud environment
  • Experience with standard methodologies for doing research in a product development organization; including creating shared tool environments, automation, and code re-use
  • You have strong written and verbal communication skills
  • You are a standout colleague!

You will be an important member of our team to help us protect 120+ million users and make the phone experience better for everyone.

Hiya is committed to diversity and inclusion, and we desire to build a team with a variety of perspectives, identity, and professional experiences. It's our intention to evaluate each candidate exclusively on the merits of their skills, competencies, and contribution to the organization.

This position is based in Seattle.

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Technology we use

  • Engineering
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • KotlinLanguages
    • ScalaLanguages
    • TypeScriptLanguages
    • KafkaFrameworks
    • KubernetesFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • WordpressCMS
    • HubSpotCRM
    • OutreachCRM
    • SalesforceCRM
    • HubspotEmail
    • ZoomInfoLead Gen
    • AsanaProject Management

Location

We are centrally located in downtown Seattle. The office is easy to get to via public transportation and there is ample parking nearby.

An Insider's view of Hiya, Inc.

What are some social events your company does?

We have a lot of social activities and events. Examples include annual team outings, summer party, holiday party, and various team lunches and happy hours. Sometimes teams have cross function team lunches or events too.

Fei

Accountant

How do you collaborate with other teams in the company?

We include key members from each team(Client, QA, Gateway, Product) in the project kickoffs, sprint plannings, and retrospectives. We talk to each other constantly and have meetings when it's necessary to get things done. We also keep improving ourselves to make the next project better:)

Chad

Software Engineer

What makes someone successful on your team?

I work on the Partner Solutions team where we ship a call protection product that can be built right in to your phone, or can be used as a downloadable app. We work directly with phone carriers so you need to have curiosity and empathy for the needs of customers and end users, from the technical spec down to the details of in-app user experience.

Ari

Sr. Software Engineer

What is your vision for the company?

Hiya is reimagining the phone experience, more specifically how you call and receive calls from businesses and people. Our vision is to work with telecommunication operators, mobile device manufacturers, and businesses to create an integrated experience that removes all the inconveniences of making and receiving phone calls keeps all the great bene

Marcelo Calbucci

CTO

What are some things you learned at the company?

Our mission is so firmly woven into our DNA, it makes it easy for me and my team to stay motivated. I’ve learned that having a clearly defined mission statement is vital in keeping my team aligned to our goals as a company and provides me clarity as to how my day-to-day contributions bring us closer to our vision.

Javier

Business Intelligence and Data Acquisition Lead

What are Hiya, Inc. Perks + Benefits

Hiya, Inc. Benefits Overview

Here at Hiya we provide consumers with the best phone experience by providing spam protection and enhanced caller ID services. As for team, we have a passionate crew of go-getters, and we celebrate our successes on a weekly basis! We have a fully-stocked kitchen, flexible paid time off, budget for learning and development opportunities, health, dental and vision insurance, 401K and many other perks.

Culture
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Hybrid work model
Flexible work schedule
Diversity
Highly diverse management team
At Hiya, we represent an amazing 18+ different countries. At our company make-up and hiring practices from all angles to ensure that we are inclusive of a diverse workforce without biases.
Mandated unconscious bias training
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Company equity
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Unlimited vacation policy
Paid holidays
Paid sick days
Flexible time off
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Hiya provides two catered lunches in the office per week.
Company-sponsored happy hours
Home-office stipend for remote employees
Hiya has a home-office stipend for all employees.
Mother's room
Onsite gym
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Continuing education stipend
We offer $1000 annually for continuing education.
Paid industry certifications

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