Director, Design Research & Insights - Location Flexible at Dropbox

| Remote
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Research & Insights Team Description
We believe the most actionable kind of understanding isn’t externalized in reports; it’s about people—our conversations, connections, and contexts. We work in partnership with product, design, engineering, analytics, marketing, and CX, and are committed to these relationships as the foundational prerequisite for knowledge creation. One of the most amazing things about Dropbox is how much people value our work and the impact it can have on our products. You won’t have to sell anyone here on the value of research. Your key role will be to connect your teams insights to create sustainable company and product strategies. 
The research we’re doing aspires to make meaningful improvements in the lives of the individuals, teams, and companies who use our product every day to do their most important work. We employ a variety of methods to collect rich data that enable cross-functional teams to make and market products our customers love.
Role Description
As the Director of Design Research & Insights for our core Dropbox product, you are energized by guiding research at a company scale and have wide influence across the Dropbox-Core product area. You are a talented mentor, are curious about how people work together and want to empower your team to create, share, and collaborate better together. You believe that research has the greatest impact when influencing product, design, marketing, and executive business decisions. You help your team transform research results into actionable insights for our customers and our business. 
You thrive on interdisciplinary teams and can pose high-level strategic questions and guide research at all stages of the market & product lifecycle. You can see the uncertainties that slow teams down and help surface questions people didn’t even know they had.
In this role, you will help develop tools and strategies that consistently put Dropbox research on the cutting edge. The Dropbox Research & Insights team is a large, well-empowered organization, and our research team for Dropbox's core product needs a leader that can help take it to the next level. 
  • You will be responsible for connecting research to other parts of the company through strong cross-functional collaboration, allowing research to be seen as a thought partner across all functions.
  • You will be a beacon of leadership throughout the company. You will bring strong viewpoints around research’s role in the strategic and day-to-day decision-making process, continuing to define what research is (and isn’t) at Dropbox.
  • You will have a knack for attracting, developing, and retaining extraordinary talent that instills a shared sense of purpose and belonging. Experience managing through managers is required.
  • You will lead research initiatives that help develop and define human/business needs into a coherent set of insights that inform and influence our company and product strategies. 
  • Senior level leadership experience in driving product initiatives with perspective
  • M.S. or Ph.D. in scientific/technical field or equivalent experience
  • 10+ years of industry experience leading Research initiatives. 
  • 5+ years of experience leading research teams in product development.
  • Has managed a team of 10+, including managing managers. 
  • Experience in leading time-bound and multi-partner initiatives.
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Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • KotlinLanguages
    • FluxLibraries
    • jQueryLibraries
    • ReactLibraries
    • HadoopFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
    • HBaseDatabases
    • MemcachedDatabases
    • RedisDatabases


*Dropbox Studios are collaborative spaces designed for teamwork and community-building. Employees will not be able to use them for solo work.

What are Dropbox Perks + Benefits

Dropbox Benefits Overview

We’re proud to offer benefits that help all Dropboxers take care of their holistic selves, so they can keep flowing at work.

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Intracompany committees
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Recreational Clubs
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available

Additional Perks + Benefits

We began a new 'Perks Allowance' in 2021 when we went Virtual First. Dropboxers are provided a generous individual allowance to spend on what perks really matter to them while at home- whether that's wellness, caregiver support, productivity, ergonomics, learning, food services, afterschool programs for kids, or something else! Read more here:

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