Manager, Product and Business Strategy at Expedia Group

| Bellevue
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Expedia

Do you want a highly impactful role within a team that is growing fast?

Are you passionate about driving business value with products that deliver an awesome customer experience?

Are you ready to help people go places?

Then this opportunity might be for you.

The Insurance Commercial Strategy and Services (CSS) team is responsible for managing the Insurance business P&L and driving its strategy and business development efforts across the Expedia Group globally. Insurance delivers millions of dollars of incremental revenue making a direct and meaningful impact the company's bottom-line.

While travel is fun, inspiring and educational, the process of shopping for your dream trip and sometimes the journey itself brings notes of stress. The CSS Insurance looks across traditional & creative insurance products to craft benefits that will provide travelers with peace of mind. We have successfully demonstrated the potential of these products, and we are continuing to invest in this business. As a part of our growth strategy, we are looking for a hardworking Manager, Product and Business Strategy

Come join this high performing entrepreneurial team to help formulate our Insurance strategy. If you enjoy using data and observations to build sounds business cases, solve business problems, improve on-going business activities and work on a team that functions as the “business owner” you will fit right in. In this role, you will use your analytical and business skills to inspire product, engineering, finance and customer support, and our strategic partners to prioritize, implement and scale our product ideas.

What you'll do with us:
  • Define product vision, strategy and initiatives based on keen understanding of customer needs, the competitive landscape and market opportunity ($), including assessing competitive advantage and the company’s capacity to meet the opportunity. ​
  • Prioritize & execute on business opportunities in collaboration with the product management and technology teams.
  • Enrich the team with business, product, revenue, growth and/or customer insights that address common travel pains and build evidence backed business cases to create better products, initiatives, customer experiences, and business initiatives
  • Deliver opportunity sizing of product ideas by combining analytical abilities as well as creative use of sources to validate assumptions.
  • Be a Customer Advocate. Support creation of new product experiences & service solutions that solve current and future customer problems above and beyond expectations, inspiring customer delight and advocacy. Develop a keen understanding of consumer expectations & pain-points, and the competitive landscape by keeping abreast of market trends
  • Serve in the business manager role supporting the growth vision and/or revenue optimization opportunity from inception to launch. Take lead on identifying, prioritizing and solving issues across varied business activities, such as PnL management, management reporting, customer experience, etc.
  • Lead strategic partner account management on assigned project and initiatives, independently leading partner discussions, alignment on business goals, business negotiations. Perform vendor Contract Review. Demonstrate exceptional relationship management abilities for successful business partnership
  • Lead projects independently, and balance the needs and requirements of different teams to build consensus on a common strategy and project execution
  • Develop effective relationships with the extended inter-disciplinary team of product management, engineering, customer support, finance and legal.
Who you are:
  • Bachelor’s degree in a Business/economics/math/technical field or related discipline required, with minimum 5 years full-time, professional industry experience, or Master’s degree in similar fields with minimum 3 years experience. MBA a plus.
  • Proven ability to deliver revenue growth by identifying and leading high growth initiatives.
  • Experience within consulting, internal strategy or product management roles is highly preferred.
  • Experience working in an e-commerce environment, or insurance/financial services or within travel industry is helpful.
  • Proven skills in business analysis, must be independent with data sourcing & synthesis, and presentation creation to make concise business case
  • Proven skills in project execution with multi-disciplinary teams
  • Proven skills in customer, competitor and/or industry research
  • Experience communicating with senior leadership, influencing decisions across multiple and matrixed teams
  • Experience in strategic partner/vendor management i.e. identifying, negotiating and partnering with external business partners preferred
  • Expertise with MS Suite required.
  • Knowledge of SQL preferred.
  • Ability and willingness to travel up to 10% of the time.

Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them to tools to do so.

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

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Technology we use

  • Engineering
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PerlLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • AWSLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • ASP.NETFrameworks
    • CakePHPFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • DB2Databases
    • HBaseDatabases
    • HiveDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • TeradataDatabases

Location

Our new Seattle campus in Interbay is on the beach with sweeping views of the Puget Sound and Cascades.

An Insider's view of Expedia Group

What's something quirky about your company?

Everyone is obsessed with travel…Really! No matter who you are working with or run into in the halls you somehow always land on travel, where you have been, where you want to go or what is the next trip you are planning. Talk about a company with passion!

Laura

Recruiter

What's the biggest problem your team is solving?

In today's world, when you travel, you need things at your fingertips! Imagine you pull up your phone, click a few buttons, type some messages and get the answers to your travel needs quickly. That's what my team and I do - we give customers a rich experience to chat with a virtual assistant on any device and solve their travel problems right away!

Urja

Sr Technology Lead

What makes someone successful on your team?

Accept whatever starting point you have and creatively work with it to organically take a feature area, the team’s culture, and cross-org relationships to the next level. Don’t just take at face value your instructions, but turn every stone to solve user problems with joy and passion. The resulting impact is a sure sign of success.

Lawrence

Senior Technical Program Manager

What are some things you learned at the company?

What got you here today, will not get you there tomorrow. I believe this applies both organizationally and professionally; in order to maintain success, you must continuously evolve, challenge yourself, and take learnings from your mistakes.

Nicholas

Sr. Director, Finance

What are Expedia Group Perks + Benefits

Culture
Volunteer in local community
Day of Caring Volunteer Hours match
Friends outside of work
Eat lunch together
Intracompany committees
Check out our employee resource groups here: https://www.expediagroup.com/about/diversity-inclusion/
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes.
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Parking
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

We believe everyone deserves - NEEDS - time away from the office and we encourage employees to take advantage of their paid time off. We offer travel discounts to make it even easier to get out and see the world.

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