Senior Business Analyst at Expedia Group

| Seattle
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The online travel market is a $2 trillion industry that never stands still. Expedia Global Payments team (EGP) provides and operates software solutions that enable payment processing between Expedia and its network of customers and partners. This includes payment methods that Expedia brands offer to customers around the world and the payment options that Expedia uses to support effective relationships with partners and suppliers. We process billions of dollars in customer and partner transactions every month!


Why build your career with the EGP group? We offer a chance to work with the brightest minds in the travel industry in an energetic and international work environment focused on innovation, creative problem-solving, and collaboration.


In this role, you will a part of the Payments Business Intelligence team and play a meaningful role in advancing Expedia’s analytics capabilities. This team is responsible for building and maintaining the EGP data warehouse as well as delivering analytic insights, reports, and self-service tools to global partners.


Your mission will be to deliver quantitative analysis, decision support, and reporting artifacts on a broad range of topics within the EGP domain. This requires the ability to identify the appropriate data sources, assess their usefulness, consolidate the required attributes, and derive meaningful information and insights. The focus goes beyond creating reports and pulling data – it is to tackle complex business problems, build compelling stories, and become a trusted business advisor to a variety of multi-functional BI consumers.


What you’ll do:

  • Synthesize business scenarios into meaningful measurable Analytics and Reporting requirements

  • Be self-motivated, able to deal with ambiguity, and work well under pressure to meet deadlines within time constraints

  • Deliver accurate and impactful analysis based on solid understanding of data sources and business needs, including economic, financial, and statistical analysis

  • Translate business questions into analytic hypotheses, data needs, and reporting requirements

  • Develop reliable analytical reports and analytical models to estimate the impact of different scenarios, assisting in the business decision-making process

  • Define data collection requirements (attributes, format, structure) and represent them during the data warehouse and software engineering projects

  • Clearly and concisely present strategic recommendations; develop compelling presentations for both internal and external customers

  • Partner with senior business leaders on solving sophisticated business challenges and provide relevant insights

  • Design, develop, and maintain compelling, accurate, and reliable analytical reports

  • Be a trusted advisor to key BI stakeholders and provide ad-hoc reporting, data extracts, and analyses


Who you are:

  • Passionate about improving business outcomes through data and analytics solutions

  • Experience in a reporting and analytics role, including experience with large data set processing and Data Warehousing

  • Background in data mining and statistics

  • Deep knowledge of analytical tools, including Tableau, R, Qlik, MS Reporting Services, PowerPivot, etc

  • Solid practical experience with relational databases and shown expertise in SQL

  • Strong working knowledge of ETL principles. Experience in SSIS or Informatica preferred

  • Team-oriented with a collaborative approach and attitude

  • Excellent written and oral communication skills; outstanding presentation and PowerPoint skills

  • Familiarity with AWS and cloud technology is preferred

  • Background in payment technology and processes with an understanding of payment data analysis is strongly preferred

  • Bachelor's or Master’s degree in a business/technology field or related subject area


Why join us:   


Expedia Group recognizes our success is dependent on the success of our people.  We are a global travel platform, made up of the most knowledgeable, passionate, and creative people in our business.  Our brands recognize the power of travel to break down barriers and bring the world within reach – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them the tools to do so.   


Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach.  We relentlessly strive for better, but not at the cost of the customer.  We act with humility and optimism, respecting ideas big and small.  We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple.  Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares. 


If you have a hunger to make a difference with one of the most loved brands in the world and to work in the dynamic travel industry, this is the job for you. 


Our family of travel brands includes: Brand Expedia®,®, Expedia® Partner Solutions, Egencia®, trivago®, Vrbo®, Orbitz®, Travelocity®, Wotif®, ebookers®, CheapTickets®, Hotwire®, Expedia® Media Solutions,™, Expedia Local Expert®, Expedia Cruises™ and SilverRail Technologies, Inc. For more information, visit





Expedia is committed to creating an inclusive work environment with a diverse workforce.   All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

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