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Staff Software Engineer - Database systems

| Hybrid
Sorry, this job was removed at 10:22 a.m. (PST) on Monday, August 10, 2020
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ServiceNow makes the world of work, work better for people. We help our customers automate and improve their operations in three core areas; within their IT teams, with their employees, and with their customers.

The ServiceNow platform not only powers every ServiceNow delivered application but also allows customers to create their own custom applications and solutions. Our goal is to build a high performing, scalable and robust database platform that can support the various workloads our customers deploy.

As our customer base and their usage grows, it is imperative for our database platform to adapt to support different workloads as demanded by our customers. Our database engineering team is responsible for building the core engine which supports these use cases. This includes developing in-memory and on-disk data structures and algorithms, row and columnar stores, networking, query optimization, and execution.

In this team, we are looking for a self-starter with a passion to solve really hard technical and architectural problems working both independently and as a part of a team. If you’re passionate about what you do and are interested in developing solutions that make a difference while having fun, ServiceNow is the place for you!

 

What you get to do in this role:

  • Be part of a team of talented engineers & technical partners building the next-gen database platform.
  • Analyze and understand performance and scalability bottlenecks in the system to solve problems
  • Own production systems rollout, perform production testing/ debugging and provide workarounds while collaborating with the team to provide long-term solutions.
  • Further your passion for solving complex problems which provide significant customer value

 

 In order to be successful, we need someone who has:

  • Bachelor’s/Master’s degree in Computer Science or equivalent experience
  • 8+ years of software development and deployment experience
  • Experience coding in C/C++, Go, Ruby or Java
  • Technical aptitude with a proven  experience in deploying and debugging large scale distributed databases/operating systems
  • Ability to handle multiple competing priorities in a fast-paced environment
  • A strong track record of project delivery for large, cross-functional projects
  • Experience with Cloud Application Development Platforms 
  • Experience with Database configurations and management is a plus.
  • Excellent written, verbal communication and interpersonal skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences

 

 

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at (408) 501-8550, or [email protected] for assistance.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • MariaDBDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases

Location

4400 Carillon Point, Floor 4, Kirkland, WA 98033

An Insider's view of ServiceNow

How would you describe the company’s work-life balance?

I am a working mom, and I appreciate the privilege of being able to work from home when I need to adjust my hours. I could be offline for two hours in the middle of the day because there's a school event for my kids. To be able to do so without the pressure of, "Oh my goodness! Now it's going to make me look bad," I don't take that for granted.

Kurdin

Manager, Strategy & Operations

What does your typical day look like?

I work in global cloud services and constantly collaborate with people–every day is different. I could be working on product design, collaborating with folks in other organizations, driving decisions, assessing technology, and talking with customers.

Bill

Distinguished Systems Architect

What does career growth look like on your team?

Since joining ServiceNow, I've built out my leadership team, and 60% are women. My goal for my team is to create opportunities and a platform to showcase the incredible impact that they're having on the business, whether that's having them lead a critical initiative with cross-functional visibility or present during a C-suite meeting.

Vanessa

President, ServiceNow.org

How do your team's ideas influence the company's direction?

In this expanding hybrid world, people conduct millions of transactions on a regular basis, creating more data and processes to manage. So, continuing to offer new solutions, while scaling to the expectations of the modern world, is a challenge we are excited to take on. We are driving new levels of productivity, automation, and innovation.

Pat

Chief Technology Officer

What are some things you learned at the company?

Sometimes, we feel a little self-conscious. We may feel intimated or too shy to share our points of view. But in order to make an impact, we need to be able to trust our voice.

Ying

Director, Product Design

What are ServiceNow Perks + Benefits

ServiceNow Benefits Overview

We make work better for people—including our own. From work environments that help us do our best work, to benefits and a culture that encourage employees to stay healthy, happy, engaged, and growing, we keep our people at the center of everything we do.

Culture
Volunteer in local community
Open door policy
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Onsite gym
Professional Development Benefits
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available

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