Engineering Manager, Billing

| Bellevue
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Build the operating system for global trade

Flexport is building the first modern logistics platform connecting all the parties in global trade – importers, exporters, trucking companies, ocean carriers, airlines, customs agencies, port terminals – through a single, secure cloud-based platform. On this platform we help the world's fastest-growing brands moving goods between any two places on the planet. We give our customers access to better structured data about their supply chain than they have themselves, unlocking insights that are currently locked in PDFs: what you’ve shipped, what you paid for each individual item and what your costs are.

Our platform is built from the ground up, aggregating data from many different sources. We offer hundreds of different data points and our data model is constantly evolving as we continue to build the capabilities required to manage today’s complex global supply chains.

The opportunity:

Flexport has billions of dollars flowing in and out of our marketplace in an industry that still relies primarily on documents and manual processes.

We’re looking for an engineering manager to lead our billing team. This team is responsible for the systems for invoice ingestion (through APIs, ML based OCR and manual data entry), invoice processing and cost approvals. Our business has outgrown the existing systems and in the coming years we will build a best in class billing platform to enable Flexport’s vision of making global trade easy for everyone.


You will be responsible for leading and expanding the team, evolving the vision and shaping the roadmap in coordination with the team’s product manager and the team’s business partners. We’re searching for a candidate that is detail oriented and has strong stakeholder management and cross functional collaboration skills.

You will:
  • Create the engineering roadmap and own the technical landscape for the billing team at Flexport
  • Manage execution of initiatives, define success metrics, and improve processes to help achieve better outcomes
  • Empower the engineering team to achieve a high level of technical productivity, reliability, and simplicity
  • Lead, mentor and coach a group of talented engineers, and help them to progress in their careers
You should have: 
  • At least 2+ years of experience managing a team of software engineers.
  • At least 8+ years of experience developing software (including management).
  • Experience hiring and building diverse and inclusive teams.
  • Experience setting technical vision and roadmap for a team.
  • A track record of ideating, planning, executing, and reflecting on multi-month initiatives.
  • Strong problem-solving skills.
  • A product-first approach to building software. You care about the real world functionality of the systems your team creates
About Flexport:

We believe trade can move the human race forward. That’s why it’s our mission to make global trade easy for everyone. Flexport is building the platform for global logistics, empowering buyers, sellers and their logistics partners with the technology and services to grow and innovate. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $10B of merchandise across 112 countries every year. 

Worried about not having any freight forwarding experience?

Don’t be! Our mission is to make global trade easy for everyone. That’s why it’s important to bring people from diverse backgrounds and experiences together with our industry veterans to help move the global logistics industry forward.

We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success. 

At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

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Location

Our office is right in the heart of historic Seattle, steps from Pike Place Market and surrounded by food, music, art, and ocean and mountain views.

An Insider's view of Flexport

What’s the vibe like in the office?

The Seattle office is incredibly collaborative, fun, and full of energy. Whether it’s spinning a prize wheel for birthday gifts or having offsite events on a boat, our office always finds ways to come together and appreciate one another for the work that we do.

Dylan

Data Operations Associate

What projects are you most excited about?

I’m excited to be working on improving the performance of our teams using data-driven analysis. Combining what I already know about data with everything I still have to learn about operations will be a great challenge that I'm ready to take on!

Seema

Data Operations Associate

What makes someone successful on your team?

Knowing how to be a team player. At Flexport, you can't grow the business alone. That means dropping what you’re doing to help the person next to you, dive head first into a problem, and take initiative when you see a gap. The people on our teams come from a diverse pool of work experience, so there's always someone who can offer their expertise.

Cayla

Global Operations Manager

How do your team's ideas influence the company's direction?

Flexport is customer-obsessed, and thus our direction must be influenced by the ever-changing needs of our clients. Our teams collaborate closely with our clients to learn what truly impacts their supply chains, and it's our responsibility to unlock and create value by funneling those insights into our own work and throughout the rest of Flexport.

Pete

Senior Global Operations Manager

How does the company support your career growth?

The opportunities to grow your career at Flexport are vast. Expansions globally and domestically provide you the ability to master your work, but also expand your day to day and round out your experience. In addition, weekly meetings with your manager provide you the opportunity to state your career goals and discuss ways to achieve them.

Aaron

Global Operations Associate

What are Flexport Perks + Benefits

Flexport Benefits Overview

Flexport is an employee forward company. We know that life comes first and want you to take the time you need with our flexible paid time off program. We offer 100% covered health, vision, and dental insurance, 401K, performance bonuses, stock with a 10-year tax option, commuter benefits, a generous maternity (18 weeks with a phase back program that offers reduced hours and flexible schedule during their first month back) and paternity leave (8 weeks), free lunch and snacks, dog-friendly offices, pay equity, career advancement, and more.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program

Additional Perks + Benefits

We're proud that we collectively speak over 40 languages and live on 3 continents. We strive to create a workplace where candidates, employees, and all community members within Flexport’s ecosystem of connected organizations are encouraged to share their stories, celebrate their cultures, and learn from one another. Joining Flexport means joining a truly global community.

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