HelloSign Solutions Architect (Pre-Sales) - Location Flexible at Dropbox

| Remote
Sorry, this job was removed at 3:01 a.m. (PST) on Monday, February 15, 2021
Find out who's hiring in Seattle.
See all Developer + Engineer jobs in Seattle
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Role Description
As a Pre-Sales Solutions Architect, you understand HelloSign’s product market fit and have detailed technical knowledge of the HelloSign product suite. You have a passion for understanding customer challenges and creatively building solutions to resolve them. You have the ability to navigate a customer interaction that is both technical and business focused with a variety of stakeholders, up to and including the C-level.
This role will be based in the US, and report to the Head of Solutions Architects at HelloSign, while working directly with the HelloSign and Dropbox Sales teams
  • You are the subject matter expert on HelloSign product suite; Web App, API, HelloSign for Salesforce, HelloWorks
  • Partner with HelloSign Account Executives in landing and up-selling HelloSign solutions
  • Support HelloSign sales team, Dropbox sales team, and Channel and Business Development teams with discovery, meaningful product demonstrations, technical product knowledge and objection handling in customer meetings
  • Work closely with Engineering, Product, and Customer Success teams to ensure smooth customer onboarding and long-term customer success
  • Collect, prioritize and share product feedback from customers, prospects and colleagues with the Product team
  • Respond to RFPs and RFIs
  • Manage POC’s and Trial’s with deliberate outcomes
  • Embody our core values and uphold our unique company culture. We value diversity and inclusion, and encourage our team members to be their authentic selves at work.
  • A proven track record of success in one of the following roles: Pre-sales Consultant, Solutions Consultant, Customer Support, Implementation Consultant, Customer Success Manager or Technical Account Manager
  • Ability to actively listen to customer requirements and provide a solution to address the customer’s business issue
  • Bachelor’s degree or equivalent experience
  • Working knowledge of one or more of the following; Ruby, Python, JSON, C#, Java, Javascript, PHP, NodeJS, Apex
  • Outstanding communication and presentation skills and capabilities to build long-term business relationships
  • A strong desire to learn in a rapidly growing and dynamic environment
  • Experience with fast-growing cloud-based software and ability to work at pace
  • Familiarity with Enterprise-class software systems like CLM, CRM, ERP, E-Signature
  • Well versed in SaaS solutions, concepts, and business models
Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.


701 5th Ave, Seattle, WA 98104

What are Dropbox Perks + Benefits

Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Group brainstorming sessions
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Free Daily Meals
Recreational Clubs
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
More Jobs at Dropbox45 open jobs
All Jobs
Data + Analytics
Design + UX
Dev + Engineer
HR + Recruiting
Project Mgmt
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Dropbox's full profileSee more Dropbox jobs