Company Description
ServiceNow is making the world of work, work better for people. Our cloud-based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®
We're looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
Job Description
What you get to do in this role:

• As a Senior Software Engineer within the IT Engineering group, you will be responsible for leading key initiatives that go across different products and significantly affect our web component ecosystem that allows our customers to create innovative, elegant, and high performing experiences across multiple devices.
• You will use your experience building web applications using modern technologies and your expertise in performance, architecture, and API definition and design to push the boundaries of our platform while building a strong foundation.
• You will work in team setting to build highly interactive web-based application UIs that can scale with application complexity using metadata driven architectures.
• You will also collaborate with cross-functional engineering teams to develop new and improve on existing web component features.
• You will provide technical leadership and be able to coach and mentor other software engineers in different methodologies.
• You will provide perspective on leading industry trends, recommendations on new and emerging technologies, and are able to resolve complex technical problems.

Qualifications
To be successful in this role you have:

• 6+ years software development experience including:
• Expert level understanding of best practices for designing and implementing highly interactive user interfaces for high volume web applications. Emphasis on JavaScript experience.
• Expert level understanding of web technology standards; WCAG, W3C
• Expert level understanding of web protocols, browser support, and web development best practices; cross-browser compatibility, responsive design, performance, accessibility, internationalization, privacy, and security
• Expert level understanding with Java or similar object-oriented language, architectural design, API definition, JVM stack and memory management, caching, threading, etc.
• Expertise using JavaScript libraries such as AngularJS, Bootstrap, React, Node.js, jQuery, and Prototype
• Deep working knowledge of AJAX, JSON, HTML, XML, CSS, SOAP, REST and associated frameworks
• Successfully demonstrated completing projects, on time, on budget
• Experience with troubleshooting difficult production issues e.g. memory leaks, network problems, intermittent failures etc. across the stack
• Experience resolving performance issues, including database bottlenecks and concurrency
• Bachelor's/Master's degree in Computer Science or similar discipline

FD21
Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date. Visit our Candidate FAQ page to learn more.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site .
Work personas
Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office.
Required in Office
A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.
Flexible
A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.
Remote
A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office, including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to work within their state, province, region, or country of employment.