We deliver digital workflows that create great experiences and unlock productivity.
Kirkland, WA

Sr Staff DevSecOps Security Engineer at ServiceNow

| Seattle
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Company Description
ServiceNow is making the world of work, work better for people. Our cloud-based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®
We're looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
Job Description
What you get to do in this role:
As a DevSecOps engineer, you will lead areas of Vulnerability Scanning, PKI automation, Password Policy Management, Data monitoring, coordination of Remediation Patching, and other daily Security and Compliance efforts. Additionally, you will be responsible for building an automated security framework for robust deployment tools and processes, leveraging various scripting languages to reduce patching time, create workflows to enforce security policies.
Roles and responsibilities:
  • Translate security requirements into business requirements and communicate security risks to relevant stakeholders ranging from business leaders to engineers
  • Involve and engage with the key stakeholders - Endpoint teams, Systems and Cloud teams to drive patch compliance across ServiceNow Corp infrastructure.
  • Engineer and design solutions in collaboration with the key stakeholders that need to be designed for exceptions, risk acceptance and/or reporting vulnerabilities.
  • Engage and collaborate with app owners to bring in patching as a cadence, part of the tool chain and also identify gaps in preventing us to get to real-time patching.
  • Design solutions for configuration compliance to govern patching
  • Collaborate with application owners and other multi-disciplinary teams to deliver solutions, address security risks and concerns
  • Provide subject matter expertise on security architecture, tools and systems engineering to other IT and business teams
  • Implement security related projects for cloud, cloud/hybrid systems
  • Responsible for automating security controls, data and processes to provide improved security metrics and operational support
  • Design and implement tools to enable Security as a Code framework in order to automate security controls, data and processes to improve security posture of TechOps
  • Stay current on emerging security technologies, vulnerabilities, risks and trends and implement best security practices and optimization
  • Document all the security project implementations via technical documentation and run-books
  • Implement cyber security controls and standards such as NIST, SOC2 relevant to TechOps infrastructure and services
  • Drive CI/CD style infrastructure/security as a code solution for endpoint, system images including testing
  • Collaborate with SSO teams and be the liaison for all security initiatives and audits
  • Work and involve with TIGIR team for any incidents related to TechOps, collaborate with cross functional teams to address the incidents and bring them to closure.

To be successful in this role you have:
  • Mim. 12 + years of industry experience including 8+ years in the security space
  • Experience working with Developers, DevOps, and Engineering teams in a fast-paced environment to bring in DevSecOps culture throughout the organization.
  • Extensive knowledge and patching experience with operating systems - Windows, Linux, Mac.
  • In-depth understanding of the end-end workflow of Vulnerability management tooling, remediation, SLAs, exceptions, and ability to review and analyze vulnerability data to identify security risks to the organization's network, infrastructure, and applications.
  • In-depth experience with at least one public cloud technology - AWS, Azure, GCP, etc;
  • Good experience in configuration management tools such as Ansible, puppet, Salt, etc;
  • Good understanding of software programming, SDLC, code repository, version controls
  • Profuse understanding and in-depth experience in monitoring tools and technologies
  • Knowledge of cyber security standards and controls such as ISO, NIST, SOC2, etc;
  • Attention to detail constantly monitors and audits the internal systems to ensure they are safe from external and internal threats.
  • Excellent problem-solving skills and be able to articulate security-related risks and issues and collaborate with cross-functional teams to bring them to resolution
  • View all technologies and design with a cyber security-first mindset
  • Ability and passion to coach and mentor junior members of the team
  • Bachelor's OR Master's degree in computer science or equivalent

Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550 , or [email protected] for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
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Where we are

We’re on the edge of Lake Washington at Carillon Point in Kirkland. Right now, we're physically distanced but trying to stay socially connected!

What are ServiceNow Perks + Benefits

ServiceNow Benefits Overview

We make work better for people—including our own. From work environments that help us do our best work, to benefits and a culture that encourage employees to stay healthy, happy, engaged, and growing, we keep our people at the center of everything we do.

Volunteer in local community
Through our #GivingAtNow program, our Kirkland offices schedules volunteer opportunities throughout the year.
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Open office floor plan
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Purchase company stock at a 15% discount semi-annually
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Work remotely on occasion as needed.
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
ServiceNow offers unlimited paid vacation time starting at Day 1.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Pre-tax contribution plan for commuter expenses.
Company Outings
Site social activities periodically
Game Room
Stocked Kitchen
Happy Hours
Steps away from awesome restaurants and bars.
Free parking
Pet Friendly
Professional Development Benefits
Tuition Reimbursement
Up to $5,250 reimbursed annually for qualified expenses
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available

An Insider's view of ServiceNow

What’s the vibe like in the office?

This is an idea space. It’s a place where we’re all operating on the same wavelength. We’re all interested in what we’re working on, right? And you hear it in people’s voices. You see it in people’s work.


Software Developer

What does your typical day look like?

There’s never a day where I don’t feel like I’m doing something purposeful or valuable to my team or company.


Business Systems Analyst

How does the company support your career growth?

It’s a good place to be in, in that it’s a company that’s growing very fast, but it doesn’t have that big company feel. You don’t feel like a number in a system and you can articulate and know where you want to go. There are people here who can help you get there.


Account Executive

What’s the vibe like in the office?

ServiceNow is unique because the people in this company are so incredibly special and unique. I can't think of enough kind words and amazing words to say about them. They really are my family.


Senior Manager, Global Sales Development

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