Description

Job Title: Sr. Staff / Staff Software Engineer

Location: Santa Clara, CA,  San Diego, CA, or Kirkland, WA

Company

Work matters. It’s where we spend a third of our lives. And the workplace of the future is going to be a great place. We’re dedicated to bringing that to life for people everywhere. That’s why we put people at the heart of everything we do.

People matter. Our people have a passion for learning, building, and innovating. Whether you’re an engineer, a sales professional, a finance professional, or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.

Team

Come join the Cloud Infrastructure Engineering team and work with a talented group of developers building out solutions that make our infrastructure highly available, scalable and fully automated. 

Role

As a Senior Staff/Staff Software Engineer, focused on Cloud Infrastructure Engineering, you will have the opportunity to work on ServiceNow Platform and Tools, build state of the art solutions using workflows, orchestration and developer tools in Private and Public Multi Cloud infrastructure.

What you get to do in this role:

• You will design and develop infrastructure health systems and automation to support the deployment and management of ServiceNow Platform/Products in our own infrastructure as well as Public Clouds to ensure the continuous availability of our cloud (Five 9s).
• In addition to building cloud health tools and automation, you will interact with other members of the infrastructure organization including SREs / System Engineering, Instance Automation, Monitoring, Technical Support and the ServiceNow development teams.

In order to be successful in this role, we need someone who has:

• Bachelor’s/master’s degree in Computer Science or related discipline 
• 10+ years of experience designing and building scalable reusable software components
• Expert level knowledge on JavaScript frameworks (e.g. NodeJS, ReactJS, Redux) and Java Web Application Framework
• Strong hands-on knowledge of JavaScript, Java, XML, HTML5 and CSS3, AJAX, WS/REST
• Passion for software development, debugging and problem-solving.
• Strong problem-solving, debugging skills and an aptitude for learning new cloud technologies with focus on cloud health.
• Solid understanding of data modeling and databases (MySQL preferred)
• Deep understanding of data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations
• Strong written and verbal communication
• Must be comfortable with juggling multiple priorities with the ability to manage time effectively
• Lead and mentor other team members
• Laser focused on customer issues

Other Preferred Skills:

• Experience with ServiceNow technologies is a major plus.
• Cloud infrastructure knowledge

 
ServiceNow is an Equal Employment Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at (408) 501-8550, or [email protected] for assistance

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.