Director, Learning and Development

| Seattle
Convoy is transforming the $800 billion trucking industry. Our mission is to transport the world with endless capacity and zero waste.
We are passionate about thinking big and solving really complex problems to make the lives of truck drivers, shippers and other people in the freight industry easier through our innovation and technology. There will always be a better, more efficient way to transport goods, and we won’t ever stop inventing it.
Founded in 2015, we’re a mission-driven, fast-growing startup, backed by world-class investors, including CapitalG, the growth equity investment fund of Google, and leading industry disruptors, including the founders and CEOs of Amazon, Salesforce, eBay, LinkedIn, Expedia, Dropbox, KKR, Starbucks, and others. We were named one of Washington State’s top places to work, a LinkedIn Top Startup and were the recipient of the GeekWire Next Tech Titan in 2018.
If working with smart, values-driven people to transform an entire industry sounds like something you’re into, come join Convoy, and help move the world forward!
About You:
You’re a passionate and experienced learning and development leader who will play a critical role in the creation, implementation, and assessment of company-wide talent development programs, campaigns and events. In this role, you will help develop, drive, and execute on Learning & Development strategies while ensuring all programs are closely aligned with company goals. You will work closely with Convoy executives and partner with employees across multiple departments to help our employees excel while growing connected to Convoy’s mission, vision, values and to one another. You are a team player with innovative approaches around culture and development that will retain and support our employees.

You will take ownership of:

  • Establishing a learning strategy and deliver an extraordinary learning experience for all employees. We are looking for a strategic learning leader with a desire to build and grow a scalable learning organization.
  • Designing solutions that include a blended approach to learning such as coaching, classroom training, 1:1 sessions, action learning & e-learning.
  • Applying a data-driven approach to continuously improving learning and development offerings.
  • Ensuring consistency across the departments as new training programs and operational standards are rolled out.
  • Partnering with business leaders and key stakeholders to identify long and short-term plans to evaluate, improving and enhancing the L&D content development process as we grow and scale the business.
  • Implementing quality review standards, processes, and metrics to evaluate the effectiveness of L&D programs.
  • Be an internal teacher and advocate. Provide counsel to leadership teams to promote frequent, transparent learning and growth.
  • Designing and delivering executive development programs and comprehensive evaluation strategies that increase leadership effectiveness.

You have the following skills and experience:

  • 8+ years building, leading, and delivering scalable and innovative Learning & Development strategies and programs in a fast-paced, scrappy environment.
  • Track record of developing and leading training efforts with direct experience in program facilitation and instructional design.
  • Ability to effectively interface with and influence employees at all levels of the organization and across functional lines.
  • Experience creating a metrics and data-driven framework for assessing, measuring and tracking L&D programming success.
  • Experience hiring, managing, developing and leading growing teams.
  • High level of professionalism, confidentiality and judgment. Experience working closely with executive leadership.
  • Strong organizational and project management skills.
  • Ability to align partners and define clear goals and progress.
  • Experience planning and executing learning and development programs at a large scale across multiple offices.
  • Leadership coaching experience a plus.

Convoy is an equal-opportunity employer and we welcome applicants from all backgrounds. If you’re a passionate team player who wants to have an outsized impact on a diverse and dynamic team, we’d love to hear from you!

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • TypeScript Languages
    • GraphQLLanguages
    • ReactLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • DockerFrameworks
    • Amazon SageMakerFrameworks
    • PostgreSQLDatabases
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    • IllustratorDesign
    • InVisionDesign
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    • TrelloManagement
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    • MandrillEmail
    • IterableEmail
    • MarketoLead Gen
    • OutreachLead Gen

Location

4th Avenue, Seattle, WA 98101

An Insider's view of Convoy

What's the biggest problem your team is solving?

Matching the right truck to the right load is one of the most expensive and manual steps in a traditional brokerage. Many people thought it couldn't be solved in an automated way because of the complexity. It took us 3 years and in Jan 2019 we announced that we had reached 100% automated matching.

Ziad

Chief Product Officer

How has your career grown since starting at the company?

My role has shifted from being just a product owner to taking on a more active role in leadership activities at the company. I contribute to hiring across the company, speak at various panels and events, help sustain our core culture through hyper growth, and act as a founding member of Women Discussion Groups at Convoy.

Himani

Senior Manager, Product

What projects are you most excited about?

Completely reimagining an industry core to our economy and making it as efficient as possible. Building the framework and models that allow Convoy to reduce inefficiencies at every stage of the shipping process, and in turn reduce empty miles, truck traffic, and the environmental impact of shipping, is both rewarding and intellectually stimulating.

Max

Senior Director, Data Science

What are Convoy Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Team owned deliverables
Team based strategic planning
Open office floor plan
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Professional Development Benefits
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month.
Cross functional training encouraged
Promote from within
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