HR Business Partner at Outreach

| Seattle
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Outreach is looking for a dynamic HR Business Partner to join our Human Resources team. The HRBP will be a strategic advisor to Sales management and employees in our Seattle HQ, and global offices. The successful candidate will be instrumental in partnering with the business leaders in the design and execution of their organizational goals, including organizational design, coaching, and considerable focus on scaling for growth and culture retention.

The ideal candidate is one who is interested in making a significant impact and excels in a fast-pace, high engagement environment with extraordinary desire to innovate. You will be on the front line working closely with leadership to be able to provide hands-on and strategic input, insight, and advice with respect to employee relations, coaching/development, compensation, conflict management, organizational development, training and more. Speaking up and driving initiatives forward despite any unexpected roadblocks is a must.

About The Team
Recruiting and Human Resources are core functions that are fundamental to building and growing great teams. We are champions of promoting an environment that lives by the Outreach values. If you want to be part of fostering and owning employee experience and culture, and assisting internal customers with growing their teams, then this is the place for you.

Your Daily Adventures Will Include

  • Collaborate with business leadership, Director of HR, and broader HR team to establish HR plans and solutions to achieve strategic business initiatives and deliver results.
  • Partner with leaders at multiple levels and their teams to strategize, design, brainstorm, develop, and execute HR strategies and activities that champion growth, innovation, and organizational effectiveness. This includes designing, building, and implementing programs, processes, and tools to help set managers and employees up for success.
  • Assess the HR needs in areas such as performance management, employee relations, compensation, career development, and leadership.
  • Support the analysis and facilitation of leadership and cultural initiatives. Use influence and coaching skills to cultivate a culture that reflects our core values.
  • Assess employee development needs and make recommendations for appropriate solutions.
  • Offer thought leadership regarding organizational and people-related strategy and execution.
  • Provide timely information and/or education for all levels of the organization on HR issues.
  • Participate in the continual development of HR programs, such as recruiting, retention, compensation, benefits, and L&D.
  • Collaborate with the HR team to champion and accelerate a culture of excellence in which people feel engaged, accountable and inspired to deliver top business results.
  • Develop people strategies and design approaches for diagnosing and enhancing organizational effectiveness and employee satisfaction.
  • Lead HR processes (performance calibration, compensation cycle, promotions).
  • Educate team members on compensation practices including compensation, performance feedback, performance calibration, and career transitions.

Basic Qualifications

  • 7+ years of HR Business Partner experience in a fast-paced, start-up environment.
  • Background in supporting strong, outperforming sales organizations with an understanding of sales process, structure and basic knowledge of commission plan development and goal setting.
  • Bachelor's degree in Human Resources, Psychology, Business or any other related field.
  • You have the ability to achieve results in a fast-paced environment and navigate leaders through a variety of organizational changes.
  • Knowledge of HR policies, procedures, compliance and practices and experience in developing, executing and maintaining HR projects and programs.
  • Demonstrated analytical thinking, problem solving and decision making skills.
  • Ability to listen and understand the needs of the employees, together with those of the company.
  • Ability to stylistically adapt communication based on audience.
  • Strong negotiation and conflict resolution skills as well as excellent interpersonal and coaching skills.
  • You have demonstrated an ability to practice a high level of confidentiality.
  • Experience with HRIS systems (ADP) preferred


Outreach is the number one sales engagement platform. Using advanced machine learning and AI to automate and prioritize customer touchpoints, Outreach dramatically increases sales reps' effectiveness and ability to drive smarter, more insightful engagement with their customers. 

At Outreach, we're on a mission to change the way companies engage with their customers throughout their lifecycle. 

We understand how technology can change the game for revenue teams, driving innovation and efficient growth with every interaction, and making every customer-facing rep wildly productive. 

Outreachers live out our core values on a daily basis. We're always looking for people who embody our values to come to join us on our mission! 

We are hungry craftspeople who are obsessed with continuous improvement. We have grit, take ownership, and are honest with ourselves, our colleagues, and our community. We are one with our customers, and we find strength in diversity and inclusion. When you're part of the Outreach family, we got your back, no matter what.

“Why I Love Working At Outreach” https://www.outreach.io/blog/outreach-company-culture-working

Why You’ll Love It Here

• Generous medical, dental, and vision coverage for full-time employees and their dependents
• Flexible time off
• 401k to help you save for the future
• Company-organized and personal paid volunteer days to support the community that supports us
• Fun company and team outings (or virtual events these days!) because we play just as hard as we work
• Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Womxn's Network)
• A parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course for new parents
• Employee referral bonuses to encourage the addition of great new people to the team
• Plus, unlimited snacks and beverages in our kitchen (once we're back in the office, that is!)
• We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

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Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • Elixir Languages
    • ReactLibraries
    • ReduxLibraries
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • MySQLDatabases
    • RedisDatabases

Location

Our Lower Queen Anne office is located along the beautiful Elliott Bay waterfront north of Belltown, near Myrtle Edwards Park.

What are Outreach Perks + Benefits

Outreach Benefits Overview

At Outreach, we believe in taking care of our employees as whole people, and our benefits and perks reflect that value. We offer benefits and perks such as flexible time off, a 401k to help save for the future, employee resource groups, and Diversity, Equity, and Inclusion trainings. Our wellness benefits include a generous medical, dental, and vision package for full-time employees and their dependents, access to our EAP (Employee Assistance Program), mental health supports, and FSA and DCFSA options. For new parents, we offer a parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course.

Culture
Volunteer in local community
Outreach organizes quarterly events for employees to volunteer together in the community. We also offer paid time off for volunteer days.
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Outreach's leadership team is highly diverse, reflects our commitment to diversity and inclusion, and is focused on continuous improvement of our DEI initiatives.
Unconscious bias training
We offer DEI trainings to help facilitate understanding of issues surrounding equity and inclusion, including unconscious bias.
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Employee Resource Groups such as Outreach Womxn's Network (OWN) and others that exist to support employees from underrepresented populations are supported from the top down at Outreach.
Hiring Practices that Promote Diversity
Outreach provides training to encourage diverse hiring and the Recruiting Team is constantly searching for innovative ways to reach a diverse population of candidates.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
All employees receive a basic life insurance plan at the $100,000 level. Employees can elect voluntary life insurance if they would like additional coverage beyond the $100,000 level.
Wellness Programs
Outreach's EAP (Employee Assistance Program) offers free, confidential counseling, 24-hour crisis telephone counseling, addiction support, etc.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Outreach provides flexible start and end times, as well as flexible Friday schedules.
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Outreach offers unlimited PTO.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Outreach offers unlimited PTO.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
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