Manager, HR Reporting and Analytics - Workday
Our Opportunity:
Chewy.com is looking for a Workday Reporting and Analytics Manager for one of our corporate sites. In this role, you will build capabilities for reporting and analytics within the Workday application, support the security framework to ensure appropriate access to data, and help deliver operational efficiencies through data quality, self-service adoption, and continuous improvement for Workday reporting and analytics initiatives. You will partner across cross-functional business teams, ensuring Chewy is leveraging data assets to the fullest. You will be recognized and engaged as a subject matter expert in Continuous Improvement and Operational Excellence for Workday business reporting & analytics.
In this role, you will ensure data integrity and process quality; deliver on reporting needs; manage the testing of processes to support new releases and implementations; provide application administration and security assignments; establish and maintain data audits and analysis and ensure completeness, timeliness, and accuracy of Workday data. This role will contribute to the development, testing, and deployment activities as part of the HR Data Operations team.
Current permanent U.S. work authorization is required.
The ideal location is within a commutable distance to one of our 4 Corp offices: Boston MA, Plantation FL, Minneapolis MN, Bellevue WA. Remote flexibility will be considered.
What You'll Do:
- Lead and direct the work of a team of reporting developers to collect and define reporting requirements for design, development, and delivery of high-quality reports and dashboards within Workday and ensure that standard and ad-hoc projects are completed in a timely and accurate manner
- Partner with the Associate Director, HR Data Operations to develop and execute a 3-year Workday reporting program roadmap to deliver a world-class reporting experience for our team members
- Develop a streamlined process for Workday report and data requests. Identify and implement improvements that optimize the intake, requirements gathering, data validation, data analysis, and output design processes. Recommend continuous improvement enhancements to the overall system to ensure highest level of service and support
- Develop and launch a standard testing framework that supports the bi-annual releases, overall projects and issue-resolution, work with business users, I.T., vendors and other support teams to define scope and plan testing strategy for any system changes, enhancements and/or User Acceptance Testing (UAT)
- Govern the appropriateness of data access through the assignment and removal of configured security roles in Workday
- Manage the self-service reporting program, to develop user friendly, in-application reporting for our HR teams and Managers, reducing the amount of time spent on ad-hoc reporting requests
- Manage the development of standard and ad-hoc reports, dashboards and analytics that provide insights and trends to support data quality, operational activities, and continuous improvements initiatives
- Develop and manage the data dictionary, alignment, and standardization of definitions for master data, key performance indicators (KPIs), target goals, and how KPIs will be calculated, tracked, and visualized
- Communicate complex concepts to non-technical business stakeholders across the entire analytic cycle, from question identification through results interpretation, and including communication about data integrity
- Engage with Enterprise People Analytics, IT partners, HR project teams, Privacy/Legal and other teams to provide consultation and collaboration regarding Workday’s data assets and participate in audit, enterprise data governance and data privacy activities
- Evaluate and develop possible use cases for the Workday Prism
- Support the reporting assignment and appropriate security assignments for cyclical business processes such as Open Enrollment, Performance Management cycles, Compensation Planning, and all other ongoing programs and perform ad hoc analysis and other duties as assigned
- Ensure all reporting processes are followed as documented in Sarbanes-Oxley process narratives, process flows, and control matrices. Possess strong working knowledge of international data protection and privacy standards and regulations such as GDPR
- Support and ensure individual members of the team have training and professional development opportunities
What You'll Need:
- Bachelor's degree in Computer Science, Human Resources, Information Systems, Data Science, Business Administration or related field or equivalent experience
- 5-7 years of Workday advanced reporting experience. Must have experience with HCM system administration, security, and complex reporting (e.g., BIRT reports, dashboarding, matrix, composite, calculated fields, and bursting) with experience in optimizing and supporting processes and maintain master data
- Experience with Discovery boards and/or Prism
- Experience with data mining and creating/optimizing operational analytics and data quality dashboards and models
- Experience working with HR Case Management through ServiceNow desired
- Knowledge of Agile methodology, Scrum Master certification is a plus
- Advanced skills with Microsoft Office suite (Excel, Visio, MS Project (or equivalent) and PowerPoint)
- Good negotiation and facilitation skills
- Strong verbal and written communication skills to interact with functional and IT clients
- Ability to work effectively in a fast-paced environment and handle daily planned and unplanned operational activities
- Demonstrated skill in attention to detail and accuracy with data
- Ability to manage and prioritize multiple tasks and projects efficiently and effectively irrespective of complexity level
- Self-starter with proven ability to work within a team-oriented environment
- Position may require travel
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If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
To access Chewy’s Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: https://www.chewy.com/app/content/privacy).