Sr Business Partner, P&C at Accolade

| Seattle
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Company Description

Accolade at a glance…

Accolade is a personalized health and benefits solution that dramatically improves the experience, outcomes and cost of healthcare for employers, health plans and their members. With a unique blend of compassionate advisors, clinical experts and intelligent technologies, we engage individuals and families in their health, establish trust, and influence their decisions at every stage of care. Accolade connects the widest array of personal health data and programs to present a single point of contact to the most effective health and benefits resources, while coordinating with providers at every step. Accolade consistently achieves 70 and higher Net Promoter Scores, 98% consumer satisfaction ratings, and up to 15% employer cost savings. Accolade has been recognized as one of the nation’s 25 most promising companies by Forbes, a fastest-growing private healthcare company by Inc. 5000, and is consistently rated a Top Workplace across the country. For more information, visit

What is important to us:

Creating an enduring company that is hyper-focused on our culture and making a meaningful impact in the lives of our employees, members and customers. The secret to our success is:

We find joy and purpose in serving others

Making a difference in our members’ and customers’ lives is what we do. Even when it’s hard, we do the right thing for the right reasons.

We are strong individually and together, we’re powerful

Trusting in our colleagues and embracing their different backgrounds and experiences enable us to solve tough problems in creative ways, having fun along the way.

We roll up our sleeves and get stuff done

Results motivate us. And we aren't afraid of the hard work or tough decisions needed to get us there.

We’re boldly and relentlessly reinventing healthcare

We're curious and act big -- not afraid to knock down barriers or take calculated risks to change the world, one person at a time. 

Job Description

Are you hungry to make a big impact? Do you want to be part of a team that’s changing the world and have the opportunity to put your stamp on an organization going through explosive growth? We are on the hunt for an experienced and dynamic Senior HR Business Partner to support our innovative Product & Technology organization in designing and executing a comprehensive people strategy. The ideal candidate will have the ability to see the big picture people strategy needs, as well as anticipate and run more tactical organization and people needs to cultivate a truly amazing employee experience.This position is based in Seattle alongside our Chief Product Officer and other senior product & technology leaders and will work closely with employees across all of our locations. Come join our small but powerful team and shape what the future of HR looks like at a rapidly growing Healthcare Technology company.

A day in the life…

  • Serve as a trusted advisor and partner to our business and functional organizations
  • Serve as a primary point of contact for teams within the assigned organization on all People & Culture related matters
  • Support our efforts to align our people strategy to our business priorities and delivers solutions; Partner with leaders to establish plans and deliver solutions in order to achieve strategic business initiatives and deliver results. This includes developing a people strategy that is focused on organizational effectiveness, workforce planning, talent and overall business performance
  • Ensure the delivery of innovative organizational development solutions and cutting edge HR services across talent management, career development, performance management, leadership development, culture and conflict resolution
  • Provide day-to-day performance management guidance which includes coaching, counseling, and disciplinary actions; manage and resolve employee relations issues; conduct effective, thorough and objective investigations 
  • Support or lead special and cross functional projects as needed
  • Collaborate with the Compensation Manager to provide compensation support including salary planning, approval of salary actions, promotions and job leveling/re-leveling
  •  Utilize a deep understanding of the talent within the assigned organization and actionable plans to develop and grow talent in line with our company needs
  • Analyze trends and metrics in partnership with the broader People & Culture team to develop solutions, programs and policies; champion these solutions within assigned organization
  • Partner with Senior & Executive Leadership to assess, create and implement innovative solutions for a variety of employee engagement initiatives
  • Partner effectively with other cross-functional teams such as Diversity, L&D, Talent Management and Compensation on communications and best practices
  • Act as a liaison between recruiting and business teams. Participate in interview processes for key hires
  • Assist with the communication, change management, and roll-out of updated or new people programs and policies
  • Work closely with legal and third-party vendor to support employees on immigration status as necessary


  • Bachelor's degree in Human Resources, business, or related field required. Master’s degree in Human Resources, Business Administration, Organizational Development or related field is a plus 
  • 7-10+ years as an HR generalist/HRBP with exposure/experience across other fields w/in HR or related discipline
  • Passionate about making a business impact and truly understands the strategic value HR has in delivering a business unit’s key objectives
  • Thrives in a highly dynamic, fast-growing environment, and capable of delivering quick results
  •  Ability to influence and partner with different levels of the organization to achieve results, including senior stakeholders
  • Possess an understanding of technology teams and how to grow and develop technology leaders is strongly preferred
  • Strong business and HR acumen, including strong problem-solving skills, critical thinking, and self-initiative
  • Demonstrated ability to coach managers to use company best practices for maximum effectiveness
  • Excellent written, verbal communication, interpersonal skills; high quality document and report preparation
  • Excellent presentation skills
  • Experience working in an entrepreneurial environment requiring strong multi-tasking abilities
  • Ability to travel as needed

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement


Located in the heart of Downtown Seattle we're steps away from all the city has to offer (sweeping views, restaurants, public transportation, etc.)

An Insider's view of Accolade

What’s the vibe like in the office?

Someone in our office hacked into the white noise machine speakers and installed a Slackbot to play music from Spotify where anyone can add to the queue. We start it every Friday afternoon and it's amazing.


Sr. Director Product Management

What does your typical day look like?

We’re talking to people who are searching for ways to create value both for their employees and for their cost centers. Normally, in other companies, you are pitching something that either saves time or money. Here, we are spreading the word about something that can profoundly change or save lives. Who wouldn’t want to do this kind of work?


Sr. Demand Marketing Manager

How has your career grown since starting at the company?

Nothing beats the culture here. You have people who can help you grow and contribute to the best of your abilities- that is the best thing about Accolade. I started as an Intern and now am a Business Intelligence Developer!


Business Intelligence Developer III

What is your vision for the company?

We have an opportunity to change the way consumers experience the healthcare system that's really not working in their favor. Healthcare is complicated, anxiety-creating, and it's too expense. Our service has an opportunity to make life better for the consumer, drive costs down for the business, and actually make people healthier.



How do you collaborate with other teams in the company?

I love how cross-functional Business Development is, because it allows us to work with so many different constituents across the business. Accolade is a talented yet humble team, where trust in each other is paramount. In this culture, I watch people to reach their greatest potential without feeling alone in the face of exciting challenges.


Sr. Director Business Development

What are Accolade Perks + Benefits

Volunteer in local community
We are encouraged to volunteer through a variety of company sponsored events, such as A Day On, Not a Day Off, our annual MLK Day of Service and by using our additional PTO day of volunteerism.
Partners with Nonprofits
Eat lunch together
Intracompany committees
We have spirit, wellness, philanthropy, and recognition committees which are cross-collaborative throughout the entire company.
Daily stand up
Open door policy
From our CEO, across to the rest of the org, not a single personal office exists in any Accolade location- we have open facilities ripe for cross-collaboration.
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
We have a homegrown idea management program called "Bold Ideas," a team who owns the "Innovation Loop" roadmap, as well as various Designathon and Hackathon activities.
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
We empower each other by creating an inclusive environment & living our values out loud. We embrace differences & value diversity of thinkers & thought. We are Accolade & we are changing healthcare
Someone's primary function is managing the company's diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We also offer an option to add a Health Savings Account (HSA).
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Acme co. sponsors family oriented events Annually.
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Our game room includes Ping Pong, Video Games.
Stocked Kitchen
Some Meals Provided
Happy Hours
We offer employees Paid on-site garage parking.
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks
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