Sr Mgr, Benefits at Accolade

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Company Description

Accolade is a personalized health and benefits solution that dramatically improves the experience, outcomes and cost of healthcare for employers, health plans and their members. With a unique blend of compassionate advisors, clinical experts and intelligent technologies, we engage individuals and families in their health, establish trust, and influence their decisions at every stage of care. Accolade connects the widest array of personal health data and programs to present a single point of contact to the most effective health and benefits resources, while coordinating with providers at every step. Accolade consistently achieves 70 and higher Net Promoter Scores, 98% consumer satisfaction ratings, and up to 15% employer cost savings. Accolade has been recognized as one of the nation’s 25 most promising companies by Forbes, a fastest-growing private healthcare company by Inc. 5000, and is consistently rated a Top Workplace across the country. For more information, visit accolade.com.

Job Description

We are looking for a Sr Mgr, Benefits to drive the strategy and manage the execution of our Health and Welfare Programs designed to attract and retain top talent, while achieving our budget objectives. This role will lead the implementation, integration, and ongoing execution of our benefits programs including vendor partner and stakeholder management, development and delivery of effective communication plans, and leadership of our Benefits Specialist and Accolade for Accolade Team. In collaboration with a Benefits Specialist, this person will also oversee the day-to-day support of employee benefits questions and leave of absence management.

What you will be doing:

  • Effectively manages the implementation, integration, and execution of employee health and welfare benefit programs to ensure accuracy in benefits delivery, strong plan performance, regulatory compliance and cost containment.
  • Manages relationships with Benefits Brokers and Vendor Partners to ensure accuracy in benefits delivery and strong plan performance, including resolution of claims and administrative issues.
  • Creates well defined metrics to monitor and measure the success of the benefit programs. As needed, defines and executes campaigns to promote awareness and engagement with our benefit programs.
  • With an eye towards building a best-in-class benefits program, consistently evaluates and compares existing benefit programs with industry trends and competitors. Closely collaborates with our Trusted Partner, Finance, and Legal teams to identify and present key findings to our executive stakeholders for future enhancements and changes to our benefits program. Supports decision making through thorough analysis of benefit options and modeling cost.
  • Leads our Accolade for Accolade (A4A) team to effectively deliver the Accolade service - personalized advocacy combining compassion, expertise and technology - to help our employees and their families make better healthcare decisions. Provides day-to-day coaching and support of the A4A Health Assistant and Nurse and as needed serves as a back-up Health Assistant.
  • Provides day-to-day leadership and support to Benefits Specialist to enable them to deliver on their responsibilities, as well as understand and support our future benefits strategy.
  • Leads all benefits administration efforts through Workday, including defining, managing and analyzing all benefit plans and eligibility rules, as well as leave of absence business processes.
  • Leads the development and maintenance of an effective annual open enrollment, including: coordinating resources for the delivery of benefit enrollment; developing effective communications to maximize employee understanding of benefit programs and the system enrollment process (including the design and delivery of open enrollment presentations at various employee sites).
  • Supports M&A due diligence and integration
  • Manages all benefits related compliance activity (i.e. ERISA, COBRA, HIPAA, FMLA) including the development, implementation, documentation, and monitoring of compliance related matters; meeting or exceeding all regulatory agency guidelines and standards.
  • Prepares, reviews and obtains necessary documentation for qualified plans, with legal consultation; IRS and ERISA mandated submissions and employee communications, including Plan Documents, Summary Plan Descriptions (SPDs), Summary of Material Modifications (SMMs), and insurance policies.

Qualifications

We'd love to hear from you if:

  • This isn’t your first time at the rodeo: You have deep knowledge of laws, regulations, and government policy as they relate to health and welfare. You have a strong understanding of benefits policies, procedures and practices including ERISA, IRS, Department of Labor and other employment law implications for benefit programs. You have a successful track record with vendor partner management.
  • You’re an outside-the-box thinker – You thrive off of trying new things and constantly look for new and improved benefits, programs, and practices to enhance the Benefits component of our Total Rewards strategy.
  • You’re compassionate and connected to our mission: You operate from a perspective of truly caring about our employees, members, and customers and creating value for them.
  • You collaborate: You’re the consummate team player, able to build strong relationships across the business and effectively partner with other team members to achieve results.
  • You’re flexible: You prefer a fast-paced and dynamic environment and are agile and comfortable enough to keep up as plans change and evolve.
  • You’re a multi-tasking machine: You’ve demonstrated the ability to balance and manage multiple priorities with accuracy, efficiency, and in a timely manner due to your strong organization skills.
  • You’re a self-starter: You take initiative and are comfortable being empowered to work independently. When you need help, you’re not shy to ask. You proactively identify process inefficiencies and cost reductions to promote and support a continuous improvement philosophy and service culture.
  • You get things done: You follow through on every request, no matter how big or small, with attention to detail and ensure projects in your area of responsibility meet quality, schedule, milestone, and budget commitments.
  • You’re tech savvy: Demonstrated experience using an HRIS (Workday preferred) and advanced skills in working with all programs in the Microsoft suite, especially excel, to simplify and propel your work.
  • You’re a communication pro:  You can speak and write in a clear, concise and professional manner. You have a demonstrated ability to read, analyze and interpret report and policies, as well as the ability to write proposals and policies.

Additional Information

What is important to us

Creating an enduring company that is hyper-focused on our culture and making a meaningful impact in the lives of our employees, members and customers. The secret to our success is:

We find joy and purpose in serving others
Making a difference in our members’ and customers’ lives is what we do. Even when it’s hard, we do the right thing for the right reasons.

We are strong individually and together, we’re powerful
Trusting in our colleagues and embracing their different backgrounds and experiences enable us to solve tough problems in creative ways, having fun along the way.

We roll up our sleeves and get stuff done
Results motivate us. And we aren't afraid of the hard work or tough decisions needed to get us there.

We’re boldly and relentlessly reinventing healthcare
We're curious and act big -- not afraid to knock down barriers or take calculated risks to change the world, one person at a time. 

All your information will be kept confidential according to EEO guidelines.

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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement

Location

Located in the heart of Downtown Seattle we're steps away from all the city has to offer (sweeping views, restaurants, public transportation, etc.)

An Insider's view of Accolade

What’s the vibe like in the office?

Someone in our office hacked into the white noise machine speakers and installed a Slackbot to play music from Spotify where anyone can add to the queue. We start it every Friday afternoon and it's amazing.

Ben

Sr. Director Product Management

What does your typical day look like?

We’re talking to people who are searching for ways to create value both for their employees and for their cost centers. Normally, in other companies, you are pitching something that either saves time or money. Here, we are spreading the word about something that can profoundly change or save lives. Who wouldn’t want to do this kind of work?

Lyndi

Sr. Demand Marketing Manager

How has your career grown since starting at the company?

Nothing beats the culture here. You have people who can help you grow and contribute to the best of your abilities- that is the best thing about Accolade. I started as an Intern and now am a Business Intelligence Developer!

Akshay

Business Intelligence Developer III

What is your vision for the company?

We have an opportunity to change the way consumers experience the healthcare system that's really not working in their favor. Healthcare is complicated, anxiety-creating, and it's too expense. Our service has an opportunity to make life better for the consumer, drive costs down for the business, and actually make people healthier.

Raj

CEO

How do you collaborate with other teams in the company?

I love how cross-functional Business Development is, because it allows us to work with so many different constituents across the business. Accolade is a talented yet humble team, where trust in each other is paramount. In this culture, I watch people to reach their greatest potential without feeling alone in the face of exciting challenges.

Jennifer

Sr. Director Business Development

What are Accolade Perks + Benefits

Culture
Volunteer in local community
We are encouraged to volunteer through a variety of company sponsored events, such as A Day On, Not a Day Off, our annual MLK Day of Service and by using our additional PTO day of volunteerism.
Partners with Nonprofits
Eat lunch together
Intracompany committees
We have spirit, wellness, philanthropy, and recognition committees which are cross-collaborative throughout the entire company.
Daily stand up
Open door policy
From our CEO, across to the rest of the org, not a single personal office exists in any Accolade location- we have open facilities ripe for cross-collaboration.
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
We have a homegrown idea management program called "Bold Ideas," a team who owns the "Innovation Loop" roadmap, as well as various Designathon and Hackathon activities.
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
We empower each other by creating an inclusive environment & living our values out loud. We embrace differences & value diversity of thinkers & thought. We are Accolade & we are changing healthcare
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We also offer an option to add a Health Savings Account (HSA).
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Acme co. sponsors family oriented events Annually.
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Our game room includes Ping Pong, Video Games.
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
We offer employees Paid on-site garage parking.
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks
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