Dropbox
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Seattle, WA
Remote

Design Research Intern (Summer 2022) at Dropbox

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Team Description
The Research & Insights team helps Dropbox see the world from other people’s perspectives. We employ a variety of methods to collect rich data that enables product and design teams to make better decisions for our users. 
 
We find that research has the greatest impact when tightly coupled with design and product decisions, so we work on interdisciplinary teams. You’ll be embedded with a team of designers, product managers, and cross functional partners across the organization. As you conduct research, you will be responsible for developing deep, research-driven product expertise. 
 
Role Description
As an intern at Dropbox, you’ll be an integral member of the Research & Insights team, working and learning alongside our talented team. This is a full time summer internship for 40 hours/week for a period of 12 weeks. This is an opportunity to develop skills and expertise in research coordination and execution, cross-functional team collaboration, and actionable insight. Interns will be provided with one-on-one mentorship and feedback throughout their internship and will also be considered for a full-time offer upon graduation pending business need and performance.
 
Responsibilities
  • Work closely with researchers and product teams to identify research questions 
  • Examine existing insights and product designs to generate hypotheses about how we can improve Dropbox products through user experience and engagement.
  • Design, plan, and execute user research projects in collaboration with other researchers, designers, product managers and data scientists.
  • Conduct research using a range of qualitative methods and a subset of quantitative methods, such as surveys
  • Communicate research findings and recommendations to stakeholders in compelling and creative ways
Requirements
  • Currently pursuing an undergraduate or graduate degree (graduating in/after Dec 2021) in Anthropology, Business, Design, Humanities, Human-Computer Interaction, Information Science, Journalism, Liberal Arts, Neuroscience, Psychology, Sociology, (or similar); or have equivalent work experience with User Experience, Product, or Design teams
  • Clear presentation and communication style
  • Demonstrated skills for collaborating closely with others
  • Experience conducting independent research (qualitative or quantitative)
  • Desire to develop in Research career track as opposed to Design
  • One sample that highlights your research approach (i.e. past work, a classroom report, a personal project)
  • Bonus: experience with visual design and/or database management (e.g. SQL)
Emerging Talent Benefits & Perks 
  • Team of mentors committed to your success
  • Market competitive salary
  • Medical, Dental and Vision coverage available to you and your eligible dependents
  • Flexible paid time off benefits (personal, sick, volunteer), plus company-wide holidays
  • Learning & Development sessions
  • Curated social programming to network with fellow Emerging Talent peers & Dropboxers
  • Flexible work location - near a Dropbox Studio or from home
  • Employee Resource Groups

***Full list of Benefits & Perks displayed below are for full time employees to highlight benefits available upon conversion to FTE 

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Where we are

*Dropbox Studios are collaborative spaces designed for teamwork and community-building. Employees will not be able to use them for solo work.

Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • KotlinLanguages
    • FluxLibraries
    • jQueryLibraries
    • ReactLibraries
    • HadoopFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
    • HBaseDatabases
    • MemcachedDatabases
    • RedisDatabases
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What are Dropbox Perks + Benefits

Dropbox Benefits Overview

We’re proud to offer benefits that help all Dropboxers take care of their holistic selves, so they can keep flowing at work.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Restricted work hours
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
In addition to our Unlimited Vacation Policy, Dropbox also has one companywide PTO day a month
Paid Volunteer Time
Sabbatical
At Dropbox, this is called 'Recharge'
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

We began a new 'Perks Allowance' in 2021 when we went Virtual First. Dropboxers are provided a generous individual allowance to spend on what perks really matter to them while at home- whether that's wellness, caregiver support, productivity, ergonomics, learning, food services, afterschool programs for kids, or something else! Read more here: https://bit.ly/3uM0gG3

An Insider's view of Dropbox

How would you describe the company’s work-life balance?

In the first time in over a decade, I’ve been able to actually have work life balance and to develop healthy habits because of Virtual First. My commute time is now filled with a morning workout and the end of my day now looks like being able to cook for myself. I also was able to move closer to family, which means the world to me.

Caitlin

Diversity Program Manager

What's the biggest problem your team is solving?

In a world that’s radically shifting virtual, it’s exciting to be at a company aiming to solve a lot of the problems at the crux of the transition. I’ve been working on projects that help small businesses using Dropbox collaborate and improve their overall user experience.

Micah

Software Engineer

How has your career grown since starting at the company?

Dropbox truly invests in their employees and supports internal mobility. Each year I’ve worked at Dropbox, my role has changed slightly. It’s kept me engaged, challenged me, and allowed me to constantly be in a learning environment.

Hannah

Project Manager

What is your vision for the company?

I see the 40-hour office workweek becoming a thing of the past. Employees will escape grueling commutes and gain more control over their day. The workplace will now be wherever work happens, and the workweek will be whenever work happens best for each person. We'll grow stronger as we integrate dispersed talent with diverse perspectives.

Drew

Co-founder and CEO

How does the company support your career growth?

There’s always an opportunity to pivot and learn new skills or internally transfer to a team that’s outside your normal scope of work. The humility and empathy that Dropboxers have is unlike anywhere else I’ve worked. There’s always going to be someone on the other side willing to bring you in on a project or mentor you.

Mack

Content Marketing Operations

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