LivePerson is a transformational force in how Brands and Consumers communicate. With over 18,000 customers including HSBC, Disney, Verizon, and Home Depot, we are on a mission to make life easier for people and brands everywhere through trusted conversational AI. We believe in a future where conversations are the norm for getting your intentions fulfilled - whatever they are. 

We are an innovative, intent-driven company that believes in building the future and we are looking for growth minded, unconventional thinkers to join the team.

You will thrive here if: 

You can operate in a fast paced, dynamic environment

You nerd out about AI, how it can be applied, or how you can learn more about it (don’t worry we’ll help)

You believe data-led decision making is the norm

You see feedback or failure as motivation to learn and to grow 

You relate to our core principles and want to work with experts in their respective fields

Overall, you will have a broad range of responsibilities, including management of complex technology transactions, partnerships and strategic agreements, providing strategic legal advice and business counsel, and involvement in product counseling (including AI/data science), compliance, data privacy, security and other technological initiatives. As one of LivePerson’s subject matter experts, you will collaborate with business partners across the company to accelerate key business initiatives.

In this role you will:

• Tech Transactions:  Provide advice and assistance to support key business, product and strategic initiatives and advise senior management and deal teams on legal, structural, product and other key issues that arise in these transactions. Manage multiple deals simultaneously across various internal functions and business units.
• Strategic Contracting:  Structure, draft, negotiate and manage a variety of agreements for internal and external strategic initiatives, including commercial and technology contracts, enterprise sales contracts, complex partnerships and integrations, and other corporate programs.
• Product:  Advise on new product strategy and provide product counseling in compliance with applicable laws and regulations, such as GDPR, E-Privacy, CCPA and TCPA, 
• Compliance:  Help develop and maintain corporate policies, procedures and programs.  Monitor and address relevant industry regulations.  Lead corporate governance, subsidiary compliance and training matters across a global landscape. 
• Privacy:  Research and advice regarding privacy laws that impact LivePerson and its clients, including GDPR, CCPA, HIPAA and GLBA.  Monitor and advise on upcoming developments.
• Corporate & General:  Partner directly with our business, technology, sales and product teams on legal matters of importance to our business.  Streamline and automate common legal work flows to help optimize and scale the Legal department and its resources.
• Mentoring & Supervision:  Supervise, support and mentor junior Legal team members, including providing training and development around management of complex commercial and strategic contracting matters, and developing templates and fallback positions.

You should be an expert with:

• At least 10+ years of technology and transactional experience with substantial background in strategic contracting, including buy-side, sell-side, and channel partnerships, for complex SaaS and cloud-based services.
• Ability to develop creative, business friendly solutions to solve challenging  issues in strategic deals, and to develop credibility and confidence as a trusted advisor.
• Significant in-house experience working closely with business, product and sales teams to provide clear answers to complex issues, using plain English, easy-to-understand vernacular and visual aids (charts, graphs, infographics). 
• Solid experience with privacy, information security, and e-commerce matters.
• Strong negotiation skills and business acumen, and a passion for entrepreneurship and innovation.
• Ability to balance multiple tasks and priorities in a fast paced environment.
• Ability to work both in a team and independently
• Admitted to practice in good standing with at least one U.S. state bar.
• J.D. from a national recognized law school with excellent academic credentials, top tier law firm experience a plus.

Why you’ll love working here:

LivePerson was named to FastCompany’s World’s most innovative companies of 2020 list for the Artificial Intelligence category. We offer amazing colleagues along with opportunities to push your own limits to grow. We embrace invention and experimentation. You’ll have great benefits plus flexible time off and free lunch on fridays. Most importantly, you’ll have an ability to make an impact at work and at brands across the globe as we build the future with trusted Conversational AI together.

At LivePerson, people from diverse backgrounds come together to do their best work and be their authentic selves. We are proud to be an equal opportunity employer. 

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.