LivePerson is a transformational force in how Brands and Consumers communicate. With over 18,000 customers including HSBC, Disney, Verizon, and Home Depot, we are on a mission to make life easier for people and brands everywhere through trusted conversational AI. We believe in a future where conversations are the norm for getting your intentions fulfilled - whatever they are. 

We are an innovative, intent-driven company that believes in building the future and we are looking for growth minded, unconventional thinkers to join the team.

You will thrive here if: 

• You can operate in a fast paced, dynamic environment
• You nerd out about AI, how it can be applied, or how you can learn more about it (don’t worry we’ll help)
• You believe data-led decision making is the norm
• You see feedback or failure as motivation to learn and to grow 
• You relate to our core principles and want to work with experts in their respective fields

20 hours/ week - Reports into Corporate Communications/ Marketing

In this role you will:

• Support qualitative and quantitative analyses to determine effectiveness of comms programs. 
• Help manage and draft all internal and external communications
• Plan, write, edit, facilitate, distribute and track communication assets
• Evaluate processes and recommends solutions to increase the effectiveness and efficiency of existing communications products, programs and processes
• Manage content on internal podcast network, including writing session descriptions, conducting pre-interviews and content editing
• Draft weekly internal newsletter, including collating content from across the business and coordinating with global contacts
• Produce content for Company’s social media platforms
• Draft and edit internal comms for Company initiatives 
• Manage employee-review program and presence on third-party websites
• Maintain internal communications platform best practices
• Strong writing skills with maniacal attention to detail
• Experience communicating/ working with senior level executives
• Can-do attitude and ability to work independently and create new processes
• Love finding creative solutions 
• Ability to summarize complex topics in simple, engaging language
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Your qualifications are:

• Ability to summarize complex topics in simple, engaging language
• Strong interpersonal skills with the ability to rally people behind a project
• Love organizing everything and creating new processes.
• Slack
• G-suite
• Basic audio/ video editing (iMovie, Garageband, etc)
• Social media platforms (LinkedIn, Twitter, Instagram, Hootsuite)

Why you’ll love working here:

LivePerson was named to FastCompany’s World’s most innovative companies of 2020 list for the Artificial Intelligence category. We offer amazing colleagues along with opportunities to push your own limits to grow. We embrace invention and experimentation. You’ll have great benefits plus flexible time off and free lunch on fridays. Most importantly, you’ll have an ability to make an impact at work and at brands across the globe as we build the future with trusted Conversational AI together.

At LivePerson, people from diverse backgrounds come together to do their best work and be their authentic selves. We are proud to be an equal opportunity employer. 

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.