ExpediaDirector, Merchandising and Marketing Solutions

Are you passionate about B2C marketing and merchandising, but want to learn more about the B2B space? Join our amazing team and share your expertise with top brands across the travel industry.

As Director of Merchandising and Marketing Solutions, you will partner with our sales team to assist EPS’ top partners with digital marketing and merchandising. You will consult external partner marketing teams to achieve mutually-aligned objectives (traffic, revenue, engagement, loyalty) by means of partner’s direct and indirect marketing channels such as SEM, digital media, email and merchandising placements. You will build partner benchmarking, standard methodologies and scorecards to share across the global sales team in order to broaden the sales team's marketing expertise. You will also build a proven business case in terms of what products are required from Product to continue to drive growth and automation.

What you’ll do:

• Advise on digital marketing and merchandising strategy for partners
• Lead and strengthen a team of digital optimization, marketing and merchandising authorities
• Define playbook of services and blueprint on how team best delivers return on investment from marketing and merchandising activities
• Own budget and develop success metrics for function
• Develop campaigns, messaging and other customer-facing features that motivate customers to purchase via external partner marketing channels to achieve performance goals
• Keep internal partners informed of industry standards, best practices, and benchmarking
• Cultivate a culture where decisions are supported by test and learn, analysis and wider market trends
• Build return on investment analysis standards for function and craft scorecard to communicate performance
• Own and be responsible for delivery, growth and regular communication of team performance to EPS’ leadership team
• Work closely with Product to enhance merchandising capabilities using technology and automation to gain efficiencies and enhance campaign results
• Partner with Marketing to create case studies and standard methodologies with an emphasis on helping tell EPS’ loyalty story

Who you are

• 8+ years in digital marketing and merchandising via a B2C ecommerce brand, preferably in travel
• Experience in developing strategic plans to meet company goals and a consistent record of business data-driven and fact-based decision-making
• Examples of presenting strategically valuable and complex recommendations to senior leaders
• Commercial mind set, critical to working alongside sales team and communicating results internally and externally
• Great teammate in a dynamic global environment with expertise influencing and directing internal partners to achieve key objectives
• Experience working in a matrixed environment and strong partner management skillset
• Demonstrated ability to motivate, coach, and mentor a diverse and geographically fragmented team to achieve specific goals
• Enthusiastic and positive attitude
• Bachelor’s Degree (MBA preferred)

Why join us

Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them the tools to do so.

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with modesty and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground, so we can act fast and stay simple. We also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.

Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, VRBO®, Orbitz®, Travelocity®, Wotif®, lastminute.com.au®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.

About Expedia Partner Solutions (EPS)

The travel market never stands still. At Expedia Partner Solutions (EPS), we’re smack in the middle of it. We unlock the power of Expedia Group for thousands of travel partners around the world and create the tools & technologies that help millions of travelers find the perfect accommodation, car hire, & flights for their next trip. We offer the chance to work with the brightest minds in the industry in an energetic, reciprocal and truly international work environment. We are passionate about innovation, creative problem-solving and –making sure we have fun while we’re doing it!

Why build your career at EPS?

• We're re-inventing travel, one day at a time -- it's an exciting challenge. We're super-motivated and setting the pace.
• We've got the scope and the freedom to make a difference. We don't do ordinary.
• We work with many smart partners - from loyalty marketing experts to the world's leading airlines and travel agents.
• We're a team of passionate, hard-working travel enthusiasts. We just love what we do.
• We define the questions, not the answers, for an industry that changes every day. Isn't that cool?
• We want everyone on our team to have the resources to succeed in their career
• We get to do all of this in beautifully designed offices around the world

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.