Company Description

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®

We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

Job Description

The Enablement Communications Associate is responsible for supporting and executing the global communications strategy for enablement programs as well as overall departmental and executive messaging. This includes managing internal enablement communications like newsletters, emails, company posts, and more.

This is an exciting role that will partner across the communications team to execute communications for sales audiences. You will have the opportunity to work with stakeholders, share creative ideas, and build exciting content for sales.

This role will partner with the broader Enablement team and cross-functional groups to deliver programs and projects that enable us to operate as a cohesive, integrated team. This role reports to the Director of Enablement Communications and Change Management.

This individual should have exceptional interpersonal skills, project management skills, and writing skills, with the ability to juggle multiple projects, and have the ability to collaborate across a range of stakeholders and teams.

Specific duties and responsibilities will be: 

Drive and support the enablement communications strategy. Establish deployment plans and for enablement projects and communications.

Manage the content strategy and production of various sales newsletters.

Support communication needs for change management initiatives in partnership with change experts.

Support the enablement brand strategy to raise visibility for the team and organization.

Qualifications

Qualifications

Experience Required:

This person should have experience in broad communications disciplines – including writing, editing, content strategy.

Technology communications a plus.

Poppulo expertise a plus.

The successful candidate will also demonstrate exceptional collaboration and communication skills. Will be detail-oriented, results-driven, cross-functional managerial, organizational, and exceptional project management skills. Strong in PowerPoint and excel helpful.

Education:

• Bachelor’s degree (BS/BA) Required

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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