Senior Manager, Communications at Expedia Group

| Bellevue
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Are you passionate about travel and technology? Do you want to grow your influence and impact as a communications expert with a dynamic global brand? Egencia is looking for an experienced Senior Communications Manager to drive exceptional B2B global communications programs in the exciting world of corporate travel.

Egencia -- Expedia Group business travel -- is one of the top Travel Management Companies (TMCs) in the world. We provide innovative business travel solutions in 60+ countries. We have an open, energetic and ambitious culture where outstanding people who share a real passion for technology and travel, can do their best work.

We are seeking an experienced B2B communications professional who is a forward-thinking storyteller, creative player and exceptional writer to join as key member of our marketing team. You will collaborate closely with senior business leaders and executives across the organization to develop and drive overarching communication strategies that truly impact the business. We value elevating brand awareness, driving customer demand and building influence with key business decision makers (BDMS).

If you are an exceptional global communicator, dedicated media practitioner, and a collaborative player who can roll up their sleeves and lead cross-functional teams throughout the organization, this job is for you. This position presents a significant growth opportunity for an individual that thrives in a fast-paced, high-visibility and dynamic environment.

What You Will Do:

  • Develop and execute an overall global communication strategy and plan that elevates and differentiate Egencia in line with business priorities
  • Manage and influence senior stakeholders and executives on communications initiatives to ensure the we are telling the strongest stories that meet business needs
  • Build relationships across the marketing organization to ensure seamless go-to-market communications strategies and campaigns
  • Develop creative stories that engage media and influencers including BDMs, industry analysts and editors globally and build relationships with them
  • Ensure our external voice, messaging and identity is consistent, powerful, innovative and impactful across geographies
  • Build our ability to react to the external environment to both capitalize on opportunities and mitigate risks
  • Manage global public relations firm to ensure high quality of work, consistent brand voice and impactful execution of global programs for the highest return on our investment
  • Develop and institute communications protocols, methodologies, and processes to drive greater efficiencies in how we operate

Who You Are:

You are a strategic thinker who is intellectually curious, always searching for the nuggets that are the genesis of great stories. You have a reporter mindset and ask probing questions to get to the heart of what you need. You are dedicated in understanding the business and are continually working hard to uncover new ways to get the company story out there. You have an uncanny knack for getting to the simple idea and translating it into well-written, compelling content that our audiences want to read. You are action and results oriented, yet you’re comfortable working with ambiguity as it arises. You come up with great ideas and know all the steps it takes to move them from concept to launch and over the finish line. You are easy to work with and enjoy being part of a collaborative global team. Nothing rattles you – you handle pressure-filled situations and tight deadlines with calmness and grace.

What You Bring:

  • 8 - 10 years PR experience in a corporate or agency environment with 3+ years experience in a senior leadership role (b2b or software industry experience preferred)
  • Experience building and driving international integrated communications plans for executive level audiences
  • Effective communication skills with all levels of management, including the ability to influence at the executive level
  • Experience dealing with high-level issues and crisis management
  • Excellent writing skills including messaging, speeches and presentations
  • Results-driven with a consistent record of delivering campaigns and launching products that build hyper-scale B2B brands via cross-channel communications and relationship building
  • Strong understanding of the global media landscape and what is needed to build stories that engage across geographies
  • Top-level critical thinking and planning skills, including ability to set priorities, manageable work-plans and work within budgets
  • Fantastic people skills - diplomacy, integrity, and presence that enables you to work effectively at all levels within a large organization
  • Thrives in fast-paced culture of change and innovation. You are a self-starter, motivated individual who works well under deadlines. Ability to multi-task, prioritize and coordinate tasks to meet multiple deadlines. Flexible and resilient, comfortable with ambiguity, with an ability to think on the fly and interact well with external audiences. Adaptable to a high-change environment.
  • This position requires traveling up to 10% of the time

Why Join Us:

Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them the tools to do so.

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground, so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.

Our family of travel brands includes: Brand Expedia®,®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®,®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions,™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.


Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

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Our new Seattle campus in Interbay is on the beach with sweeping views of the Puget Sound and Cascades.

An Insider's view of Expedia Group

What's something quirky about your company?

Everyone is obsessed with travel…Really! No matter who you are working with or run into in the halls you somehow always land on travel, where you have been, where you want to go or what is the next trip you are planning. Talk about a company with passion!



What's the biggest problem your team is solving?

In today's world, when you travel, you need things at your fingertips! Imagine you pull up your phone, click a few buttons, type some messages and get the answers to your travel needs quickly. That's what my team and I do - we give customers a rich experience to chat with a virtual assistant on any device and solve their travel problems right away!


Sr Technology Lead

What makes someone successful on your team?

Accept whatever starting point you have and creatively work with it to organically take a feature area, the team’s culture, and cross-org relationships to the next level. Don’t just take at face value your instructions, but turn every stone to solve user problems with joy and passion. The resulting impact is a sure sign of success.


Senior Technical Program Manager

What are some things you learned at the company?

What got you here today, will not get you there tomorrow. I believe this applies both organizationally and professionally; in order to maintain success, you must continuously evolve, challenge yourself, and take learnings from your mistakes.


Sr. Director, Finance

What are Expedia Group Perks + Benefits

Volunteer in local community
Day of Caring Volunteer Hours match
Friends outside of work
Eat lunch together
Intracompany committees
Check out our employee resource groups here:
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes.
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

We believe everyone deserves - NEEDS - time away from the office and we encourage employees to take advantage of their paid time off. We offer travel discounts to make it even easier to get out and see the world.

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