Senior Product Marketing Manager (Seattle, WA)

| Seattle
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Sr. Regional Product Marketing Manager (London or Seattle)

At Hiya, we are on a mission to modernize the voice call with trust, identity and intelligence. We are relied on by global enterprises, carriers and consumers to provide secure, engaging connections and stop unwanted calls. Built on the world’s leading Voice Performance Platform, Hiya protects people from spam and fraud calls, connects businesses with their customers, and helps carriers secure their networks for all. Our SaaS applications, Hiya Connect and Hiya Protect, serve more than 200M users worldwide, power services like AT&T Call Protect and Samsung Smart Call, and deliver voice performance insights that move businesses forward. We’re passionate about creating a culture where employees love to work, feel supported and energized, and are empowered to create, innovate and challenge the status quo.

We are seeking a Sr. Product Marketing Manager to join our Product Marketing Team and accelerate our growth. This person will lead our regional go-to-market efforts for Hiya Protect, heading up sales enablement and partnerships. This role can be based out of our Seattle or London office.

In this role you will:
  • Be the expert on GTM strategy in each of our key markets.
  • Be a business partner to the business development team, jointly developing and engaging in account strategy.

This means keeping an active pulse on market dynamics (i.e. market news, key carriers, relationships with technology partners and local legislation, customs, competitors in key markets) and be able to provide an understanding of implications as well as strategy suggestions.

  • Present internally and externally to partners and customers as an expert on our products & services.
  • Manage and track a growling pipeline of ongoing conversations with carriers in our target markets.
  • Own and lead the launch of new carriers and technology partner relationships.
  • Bring to life the value of Hiya by working with customers to create compelling carrier launch stories and ongoing proof points.
  • Partner with Carrier Marketing to create regional & ABM marketing programs.
  • Create & maintain sales playbooks that enable business development teams to sell to carriers in our target markets.
  • Bring the voice of the customer and market insights to Product Management and into the product planning process.

Qualities that make you a good fit for this position:

  • You are comfortable creating clarity where it does not currently exist
  • You are both analytical and creative at solving complex problems
  • You follow-through on initiatives
  • You don't sacrifice good for great
  • You are collaborative, inclusive and decisive
  • You can wear multiple hats to get the job done
  • You are undaunted by a startup environment (high ambiguity, high urgency, fast-paced, low support structure), and eager to be part of building something new and important

The person in this role must embody Hiya’s key values of: Serving our customers, Doing rather than observing, Improving ourselves and our business, Owning and holding ourselves accountable for success and Leading by showing up with a POV, engaging in discussion, listening respectfully to others opinions and committing to decisions. 

Someone successful in this role will most likely have these skills and experiences:
  • At least 3 years of experience as a product manager, product marketer, or equivalent experience
  • B2B SaaS experience
  • Understanding cloud software services and mobile user experiences a plus
  • Experience working directly with strategic business development teams
  • Experience in Account Based Marketing and with strategic accounts
  • Excellent English written and verbal communication skills
  • Proficiency in Spanish, German, and/or French a plus

Hiya is committed to diversity and inclusion, and we desire to build a team with a variety of perspectives, identities, and professional experiences. It's our intention to evaluate each candidate exclusively on the merits of their skills, competencies, and contribution to the organization.

Hiya is an equal opportunity employer. We value and embrace diversity. We do not discriminate on the basis of race, color, national origin, religion, gender, gender identity or expression, sexual orientation, marital status, age or disability status.

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Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • KotlinLanguages
    • ScalaLanguages
    • TypeScriptLanguages
    • PostgreSQLDatabases
    • RedisDatabases
    • WordpressCMS
    • HubSpotCRM
    • OutreachCRM
    • SalesforceCRM
    • MailChimpEmail
    • MarketoLead Gen
    • ZoomInfoLead Gen

Location

We are centrally located in downtown Seattle. The office is easy to get to via public transportation and there is ample parking nearby.

An Insider's view of Hiya, Inc.

What are some social events your company does?

We have a lot of social activities and events. Examples include annual team outings, summer party, holiday party, and various team lunches and happy hours. Sometimes teams have cross function team lunches or events too.

Fei

Accountant

How do you collaborate with other teams in the company?

We include key members from each team(Client, QA, Gateway, Product) in the project kickoffs, sprint plannings, and retrospectives. We talk to each other constantly and have meetings when it's necessary to get things done. We also keep improving ourselves to make the next project better:)

Chad

Software Engineer

What makes someone successful on your team?

I work on the Partner Solutions team where we ship a call protection product that can be built right in to your phone, or can be used as a downloadable app. We work directly with phone carriers so you need to have curiosity and empathy for the needs of customers and end users, from the technical spec down to the details of in-app user experience.

Ari

Sr. Software Engineer

What is your vision for the company?

Hiya is reimagining the phone experience, more specifically how you call and receive calls from businesses and people. Our vision is to work with telecommunication operators, mobile device manufacturers, and businesses to create an integrated experience that removes all the inconveniences of making and receiving phone calls keeps all the great bene

Marcelo Calbucci

CTO

What are some things you learned at the company?

Our mission is so firmly woven into our DNA, it makes it easy for me and my team to stay motivated. I’ve learned that having a clearly defined mission statement is vital in keeping my team aligned to our goals as a company and provides me clarity as to how my day-to-day contributions bring us closer to our vision.

Javier

Business Intelligence and Data Acquisition Lead

What are Hiya, Inc. Perks + Benefits

Hiya, Inc. Benefits Overview

Here at Hiya we provide consumers with the best phone experience by providing spam protection and enhanced caller ID services. As for team, we have a passionate crew of go-getters, and we celebrate our successes on a weekly basis! We have a fully-stocked kitchen, a team event every Friday, unlimited paid time off, budget for learning and development opportunities, health, dental and vision insurance, 401K and many other perks.

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
At Hiya, we represent an amazing 18+ different countries. At our company make-up and hiring practices from all angles to ensure that we are inclusive of a diverse workforce without biases.
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Company sponsored family events
Hiya sponsors family oriented events Quarterly.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Hiya hosts lunch and learn meetings weekly.
Promote from within
Continuing Education stipend
We offer $1000 annually for continuing education.
Paid industry certifications

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