Social Media Manager

| Seattle
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Do you have the creativity and skill to help elevate a brand above the noise? ExtraHop is looking for a creative, organized, and thoughtful individual to join our fast-paced marketing team to lead our social media efforts. As an integral part of the corporate marketing team, the social media manager will manage the company’s social media channels, including organic and paid, and serve as the champion for social media across the company.

Roles & Responsibilities

  • Drive ideation and creation of engaging, relevant, original, high-quality content. 
  • Be an advocate for the company in social media spaces, engaging in dialogues and answering questions where appropriate.
  • Manage employee advocacy to further amplify the social media presence across the employee base.
  • Collaborate with teams around the company to drive a comprehensive social media presence including content from HR and Recruiting, Execs, Engineering, Global Teams, and of course, Marketing and Sales. 
  • Demonstrate ability to map out a comprehensive social media marketing plan. Drive strategies that are proven by testing and metrics.
  • Manage social media marketing campaigns and day-to-day activities including:
    • Develop relevant content topics and editorial calendar to reach the company’s target customers and industry influences.
    • Curate marketing content (written, video, and visual) for audiences on various social channels.
    • Monitor, listen, and respond to users in a Social-appropriate way while cultivating leads and opportunities.
    • Develop and expand community and influencer outreach efforts.
    • Oversee design of assets to be used on social channels (ie:,  images to accompany posts, ads, blog content, cover images, landing pages, etc.).
    • Design, create, and manage organic promotions and social ad campaigns.
    • Manage efforts in building online reviews and reputation. 
    • Analyze key metrics and tweak strategy as needed.
    • Compile reports for management showing results (ROI).

Qualifications and Experience

  • The ideal candidate for this role has 3+ years relevant experience managing social media channels, paid social campaigns in a B2B technology field.
  • Displays in-depth knowledge and understanding of social media platforms, their respective participants, and how each platform can be best utilized.
  • Proficient in working with social analytics tools including Google Analytics, LinkedIn Analytics, Twitter Analytics, and other third party tools, etc. 
  • Exhibits the ability to jump from the creative side of marketing to the analytical side.
  • Maintains excellent writing and language skills.
  • Practices superior time management.
  • Is a team player with the ability to work cross-functionally to ensure success of the program and the confidence to take the lead.

About ExtraHop

At ExtraHop, we create great products because we give talented employees the freedom to be intellectually curious and creative. We seek a diversity of perspectives and foster employee quirkiness and spunk to help drive innovation. Every ExtraHop employee knows that we’re all in this together and that work is an important part of life so it should be fun. A sense of humor is required here, seriously!

We are the global leader with a novel approach to Security and IT Operational Analytics. Our market opportunity is greater than $20B and our solutions span all industries. Pretty neat, huh? If you want to join a fun team that produces award-winning products that provide tremendous business value and delight customers, then ExtraHop is the company for you!

Founded by engineers, ExtraHop is a Seattle-based technology company that delivers elegant solutions for the tech industry’s most challenging problems. 

As a privately held fast-growing technology leader in the $20B IT operations management space, ExtraHop Networks is positioned to be the next great systems company. We are known as innovators who take a smart, creative approach to solving problems. Our ExtraHop team and product line have received many awards, including wins in multiple categories of Best of Interop, a Gold Medal prize in Puget Sound Business Journal’s annual list of Washington’s Best Workplaces, and several Gold Stevie American Business Awards.

ExtraHop is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, or national origin or any other characteristic protected under federal, state, or applicable local law

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • CassandraDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • AsanaManagement
    • JIRAManagement
    • DrupalCMS
    • SalesforceCRM
    • Oracle EloquaLead Gen

Location

ExtraHop is located in the heart of downtown Seattle, with easy access to transportation, restaurants, retail, entertainment and stunning views.

An Insider's view of ExtraHop

How does your team reward individual success?

To us, success means not only accomplishments but also learning. We widely proclaim mistakes we've made and how to avoid them, & celebrate the large ones with a trophy we’ve all proudly displayed on our desk at one time or another. Innovation and creativity - two things we hold in high regard at ExtraHop - are stifled in environments based on fear.

Bri Hatch

IT

What projects are you most excited about?

We have such an amazing opportunity right now in the security market. Everyday I am challenged and excited about the solutions we are able to offer our customers to detect breaches having the best visibility to their network, or cloud environment to know what is going on.

Shwetha

R&D

How has your career grown since starting at the company?

I started here 7 years ago, as a department of 1. Now I lead 2 functions and have grown the team exponentially, including global expansions. This was possible because we have leaders that believe in us and are willing to coach and mentor us. I have learned from the best and try to offer that to my team every day.

Beth

Accounting

What are ExtraHop Perks + Benefits

Culture
Volunteer in local community
Get paid to volunteer! ExtraHop introduced 24 hours of paid VTO or Volunteering Time Off this year. So far the greatest recipient of volunteer hours is a non-profit focused on food insecurity.
Partners with Nonprofits
ExtraHop has partnered with IGNITE and The Mona Bailey Institute for years.
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Education, a pillar of our DEI Framework, includes a 2-part series on unconscious bias and inclusivity. As part of the program, we crowdsourced formal inclusive meeting norms from ExtraHoppers.
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Paid industry certifications
More Jobs at ExtraHop21 open jobs
All Jobs
Data + Analytics
Design + UX
Dev + Engineer
HR + Recruiting
Legal
Marketing
Operations
Product
Sales
Operations
new
Seattle
Developer
new
Seattle
Marketing
new
Seattle
Data + Analytics
new
Seattle
Operations
new
Seattle
Developer
new
Seattle
HR + Recruiting
new
Seattle
Operations
new
Seattle
Sales
new
Seattle
Data + Analytics
new
Seattle
HR + Recruiting
new
Seattle
Design + UX
new
Seattle
Sales
new
Seattle
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView ExtraHop's full profileSee more ExtraHop jobs