Sr. Manager, Demand Generation

| Hybrid
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We believe that phone calls should be secure, engaging, free from fraud and robocalls. Hiya is building the modern trust and identity layer for the phone call experience. We serve more than 100M users worldwide directly through our apps and in partnership with mobile device makers like Samsung and mobile carriers like AT&T. We also serve businesses with a rapidly maturing SaaS platform designed to help call center operators, marketers and others who rely on real time connections to amplify trust in their brand to reach more customers.

We are hiring a marketing team to help build our business. The Senior Manager of Demand Generation will work with sales leadership to design and execute a mix of digital and some offline campaigns that build pipeline and drive growth to meet or exceed bookings goals. In this role, you will work closely with revenue operations manager on campaign execution and monitoring.

As Sr. Manager of DG you will:

  • Build a plan to create pipeline for direct sale's team (and possibly future channel organization).
  • Be responsible for making choices about campaign mix to optimize return on investment and lead quality.
  • Work with sales team to contextualize campaigns and build follow-up plans.

You don't have to check all the boxes, but we believe these are important requirements for this role:

  • 10 years of tech marketing experience focused on demand generation and work with direct sales organizations. Channel experience a plus.
  • Proven ability to manage a budget and to make data informed decisions on marketing campaign mix to optimize lead volumes and quality.
  • Experience with predictive lead scoring models.
  • Outstanding analytical skills.
  • Experience with major email and ABM platforms.
  • You are undaunted by a startup environment (high ambiguity, high urgency, fast-paced, low support structure), and eager to be part of building something new and important.
  • You are both analytical and creative at solving complex technology and user experience problems.
  • You have outstanding English written and verbal communication skills (speaking a second language is a plus)
  • You follow-through on initiatives, don't sacrifice the good for the great, are inclusive and proactive, and you can wear multiple hats to help us get the job done.

Hiya is committed to diversity and inclusion, and we desire to build a team with a variety of perspectives, identities, and professional experiences. It's our intention to evaluate each candidate exclusively in the merits of their skills, proficiencies, and contribution to the organization.

This position is based in Seattle in our beautiful waterfront office, next to Pike Place Market. 

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Technology we use

  • Engineering
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • KotlinLanguages
    • ScalaLanguages
    • TypeScriptLanguages
    • KafkaFrameworks
    • KubernetesFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • WordpressCMS
    • HubSpotCRM
    • OutreachCRM
    • SalesforceCRM
    • HubspotEmail
    • ZoomInfoLead Gen
    • AsanaProject Management

Location

We are centrally located in downtown Seattle. The office is easy to get to via public transportation and there is ample parking nearby.

An Insider's view of Hiya, Inc.

What are some social events your company does?

We have a lot of social activities and events. Examples include annual team outings, summer party, holiday party, and various team lunches and happy hours. Sometimes teams have cross function team lunches or events too.

Fei

Accountant

How do you collaborate with other teams in the company?

We include key members from each team(Client, QA, Gateway, Product) in the project kickoffs, sprint plannings, and retrospectives. We talk to each other constantly and have meetings when it's necessary to get things done. We also keep improving ourselves to make the next project better:)

Chad

Software Engineer

What makes someone successful on your team?

I work on the Partner Solutions team where we ship a call protection product that can be built right in to your phone, or can be used as a downloadable app. We work directly with phone carriers so you need to have curiosity and empathy for the needs of customers and end users, from the technical spec down to the details of in-app user experience.

Ari

Sr. Software Engineer

What is your vision for the company?

Hiya is reimagining the phone experience, more specifically how you call and receive calls from businesses and people. Our vision is to work with telecommunication operators, mobile device manufacturers, and businesses to create an integrated experience that removes all the inconveniences of making and receiving phone calls keeps all the great bene

Marcelo Calbucci

CTO

What are some things you learned at the company?

Our mission is so firmly woven into our DNA, it makes it easy for me and my team to stay motivated. I’ve learned that having a clearly defined mission statement is vital in keeping my team aligned to our goals as a company and provides me clarity as to how my day-to-day contributions bring us closer to our vision.

Javier

Business Intelligence and Data Acquisition Lead

What are Hiya, Inc. Perks + Benefits

Hiya, Inc. Benefits Overview

Here at Hiya we provide consumers with the best phone experience by providing spam protection and enhanced caller ID services. As for team, we have a passionate crew of go-getters, and we celebrate our successes on a weekly basis! We have a fully-stocked kitchen, flexible paid time off, budget for learning and development opportunities, health, dental and vision insurance, 401K and many other perks.

Culture
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Hybrid work model
Flexible work schedule
Diversity
Highly diverse management team
At Hiya, we represent an amazing 18+ different countries. At our company make-up and hiring practices from all angles to ensure that we are inclusive of a diverse workforce without biases.
Mandated unconscious bias training
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Company equity
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Unlimited vacation policy
Paid holidays
Paid sick days
Flexible time off
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Hiya provides two catered lunches in the office per week.
Company-sponsored happy hours
Home-office stipend for remote employees
Hiya has a home-office stipend for all employees.
Mother's room
Onsite gym
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Continuing education stipend
We offer $1000 annually for continuing education.
Paid industry certifications

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